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Mercedes-Benz of Henderson

Henderson, NV

4.8
1,278 Reviews

925 Auto Show Drive

Henderson, NV

89014

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Showing 1,278 reviews

March 04, 2021

Dave was very friendly and professional, And our vehicle was fixed in literally less than one day! Outstanding service! Would definitely buy my next Mercedes here. More

by Vegasspiegs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Leslie
Mar 04, 2021 -

Mercedes-Benz of Henderson responded

Hello, Thank you for allowing Dave Leslie and our talented team the opportunity to assist you during your recent service visit! We couldn't be more thrilled to know about your excellent experience and look forward to assisting you with all of your Mercedes-Benz needs! Kind Wishes, Your Friends and Family at Mercedes-Benz of Henderson

March 04, 2021

I've bought 3 vehicles from Mercedes-Benz of Henderson now and I can say for sure that this dealer offers sincere and genuine service. Everyone was kind when they greeted us and made sure we had everythin More

by Vince Chon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Jenkins, Lisa Ortega, Roger Campbell
Mar 04, 2021 -

Mercedes-Benz of Henderson responded

Hello Vince, Wow! Our team is truly flattered to read your generous sediments for this dynamic duo Roger & Trent! It is a true pleasure to know you are always provided with such genuine professionalism, courtesy, and absolutely the best service throughout your experiences with Mercedes-Benz of Henderson! Thank you for taking the time to recognize our team and reward them with you five star recommendations! We want to thank you again for loyalty with us and congratulate you on your 3rd Mercedes-Benz purchase! We hope you are enjoying every mile! Please feel welcome to contact us anytime! All the Best, Your Friends and Family at Mercedes-Benz of Henderson

March 04, 2021

All is well. All is great! The service is such that it meets the superlative standard of the brand for which it represents. So 25 words are not needed. More

by Stan A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Blankmeyer
Mar 04, 2021 -

Mercedes-Benz of Henderson responded

Hi Stan, We greatly appreciate your positive review and thank you for taking the time to share your 5 star rating! Guest satisfaction is very important to us and so is your feedback. We are grateful for your business and we look forward to serving you for many years to come! All the Best, Your Friends and Family at Mercedes-Benz of Henderson

March 03, 2021

At this dealership they work as a team. They are focused and know the objective. To sell ab exceptional vehicle and be sure the customer feels like a king. More

by hellovegas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Jenkins, Solex Eke, Jesse Moore, Lisa Ortega, Hector Sanchez, Raymond Lo, Dave Leslie, Derrick Fitzpatrick
Mar 03, 2021 -

Mercedes-Benz of Henderson responded

Hello, We greatly appreciate your positive review and thank you for your 5 star recommendations! Guest satisfaction is very important to us and we are so pleased to know the team made your purchase experience truly spectacular and make your feel like a King! Our team at Mercedes-Benz of Henderson is grateful for your business and we look forward to serving you for many years to come! Congratulations on your purchase! Enjoy! Best Wishes, Your Friends and Family at Mercedes-Benz of Henderson

March 03, 2021

Will did a great job at fixing my service related issues & exceeding my expectations! Johnny Tillman always does a great job in assisting me with any sales or customer service issues or concerns I have. Th More

by drschulte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Lopez, Johnny Lee Tillman, Will Bane
Mar 04, 2021 -

Mercedes-Benz of Henderson responded

Hello Dr. Schulte, We absolutely value your generous feedback and thank you for the 5 star rating! We are happy to hear that you have Will, Johnny, & Ricky available to assist you with any of your Mercedes-Benzes needs! This talent group is truly committed to see that each & every guest is attended to with the highest level of service and care and so pleased to read about yours! We look forward to providing you the same great service experience again at your next scheduled visit! Warmest regards, Your Friends and Family at Mercedes-Benz of Henderson

March 03, 2021

The service was great! Will was prompt and friendly. The woman at the waiting area consession was very nice and cheerful. She offered me a drink and snack before the place was open. More

by robin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Bane
Mar 04, 2021 -

Mercedes-Benz of Henderson responded

Hi Robin, We absolutely value your feedback and thank you for the 5 star recommendations! We are happy to hear that Will Bane is your service advisor and that he assists you in a knowledgeable, and prompt manner ensuring your complete satisfaction. It is wonderful to read about the dedicated service you experienced with our Café as well! We look forward to providing you the same great service experience again at your next scheduled visit! Warmest regards, Your Friends and Family at Mercedes-Benz of Henderson

March 03, 2021

Erik Rudd very professional and very helpful friendly service advisor. there fix my car on time and professional and there order one more parts for my car More

by abazyan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Rudd
Mar 04, 2021 -

Mercedes-Benz of Henderson responded

Hi, Thanks for leaving us such a wonderful review! Erik Rudd and our team of experts are thrilled to have you as a loyal customer and looking forward to serving you for many more years to come! Warm Wishes, Your Friends and Family at Mercedes-Benz of Henderson

March 02, 2021

It was a great pleasure to work with Roger. He is very helpful and he is one of the reasons in my decision to choose a Mercedes over a BMW. I heard the service is the best and I look forward to it. More

by Annie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Campbell, Lisa Ortega
Mar 02, 2021 -

Mercedes-Benz of Henderson responded

Hello Annie, Our team could not be more touched to have your genuine sediments for Roger Campbell & the wonderful level of service he provides to you! We are beyond grateful to consider you part of our Fletcher Jones family and truly appreciate the opportunity to earn your business! With Sincere Gratitude, Your Friends and Family at Mercedes-Benz of Henderson

February 28, 2021

Chad is the best service rep you’ve hadn’t your dealership! I don’t want him to get a big head but you did require 25 words More

by rhinos52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Bartel
Mar 01, 2021 -

Mercedes-Benz of Henderson responded

Hello, Thank you so much for your wonderful 5 star review! We greatly appreciate you sharing your recent service visit with Chad and thrilled to know you consider him to be the very best! All of us are looking forward to your next scheduled service with Chad! Best, Your Friends and Family at Mercedes-Benz of Henderson

February 27, 2021

Ricky was a pleasure to work with. Very knowledgeable. The car I originally chose was sold when I came back to purchase but Ricky helped me find one I liked even better! More

by rockonmom_43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Lopez, Lisa Ortega
Mar 01, 2021 -

Mercedes-Benz of Henderson responded

Hello, At Mercedes-Benz of Henderson, our team is driven to ensure every new vehicle purchase is exciting and memorable. Each experience is custom tailored to fulfill all of our guests needs and so thrilled to here Ricky provided such an amazing purchase experience! We appreciate the opportunity to earn your business and look forward to having you as a part of our Fletcher Jones family for many years to come! Best, Your Friends and Family at Mercedes-Benz of Henderson

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