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Mercedes-Benz of Henderson

Henderson, NV

Overview
Employees
Reviews
Vehicles
4.8
1,279 Reviews
Mercedes-Benz of Henderson, A Fletcher Jones Company; The Newest Star in the Desert! Join our Preferred Owners who enjoy the Value, Luxury and Safety of owning a Mercedes-Benz along with the most affordable and convenient Mercedes-Benz service in the Las Vegas Valley. We are quick, friendly and easy to do business with; no waiting in lines or leaving your vehicle all day for minor maintenance. For major maintenance or repairs, we offer courtesy transportation options to fit your needs. Conveniently located at 925 Auto Show Drive in Henderson, near the US95 & I215 Beltway interchange, we are minutes away from anywhere in the Las Vegas Valley.
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925 Auto Show Drive

Henderson, NV

89014

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Showing 1,279 reviews

March 04, 2021

Erik Rudd very professional and very helpful friendly service advisor. there fix my car on time and professional and there order one more parts for my car More

by abazyan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Rudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2021 -

Mercedes-Benz of Henderson responded

Hi, Thanks for leaving us such a wonderful review! Erik Rudd and our team of experts are thrilled to have you as a loyal customer and looking forward to serving you for many more years to come! Warm Wishes, Your Friends and Family at Mercedes-Benz of Henderson

March 04, 2021

Trent Jenkins is a true professional and gentleman. I had the ultimate experience ever in purchasing my car thru him. Dora was also a pleasure and your detailing crew were awesome. Thank you all. More

by Red Caddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2021 -

Mercedes-Benz of Henderson responded

Hi Red, Wow! Our team loved reading your genuine feedback and thrilled to have your 5 star recommendations! It was wonderful reading about your ultimate purchase experience, accompanied by a true professional and gentleman like Trent Jenkins! We couldn't be more thrilled to have earned your business and providing you the purchase of a lifetime! Congratulations on your purchase! We look forward to welcoming you back for all of your Mercedes-Benz needs! With Sincere Gratitude, Your Friends and Family at Mercedes-Benz of Henderson

March 04, 2021

I've bought 3 vehicles from Mercedes-Benz of Henderson now and I can say for sure that this dealer offers sincere and genuine service. Everyone was kind when they greeted us and made sure we had everythin More

by Vince Chon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2021 -

Mercedes-Benz of Henderson responded

Hello Vince, Wow! Our team is truly flattered to read your generous sediments for this dynamic duo Roger & Trent! It is a true pleasure to know you are always provided with such genuine professionalism, courtesy, and absolutely the best service throughout your experiences with Mercedes-Benz of Henderson! Thank you for taking the time to recognize our team and reward them with you five star recommendations! We want to thank you again for loyalty with us and congratulate you on your 3rd Mercedes-Benz purchase! We hope you are enjoying every mile! Please feel welcome to contact us anytime! All the Best, Your Friends and Family at Mercedes-Benz of Henderson

March 04, 2021

Dave was very friendly and professional, And our vehicle was fixed in literally less than one day! Outstanding service! Would definitely buy my next Mercedes here. More

by Vegasspiegs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Leslie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2021 -

Mercedes-Benz of Henderson responded

Hello, Thank you for allowing Dave Leslie and our talented team the opportunity to assist you during your recent service visit! We couldn't be more thrilled to know about your excellent experience and look forward to assisting you with all of your Mercedes-Benz needs! Kind Wishes, Your Friends and Family at Mercedes-Benz of Henderson

March 04, 2021

All is well. All is great! The service is such that it meets the superlative standard of the brand for which it represents. So 25 words are not needed. More

by Stan A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Blankmeyer
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Mar 04, 2021 -

Mercedes-Benz of Henderson responded

Hi Stan, We greatly appreciate your positive review and thank you for taking the time to share your 5 star rating! Guest satisfaction is very important to us and so is your feedback. We are grateful for your business and we look forward to serving you for many years to come! All the Best, Your Friends and Family at Mercedes-Benz of Henderson

March 03, 2021

At this dealership they work as a team. They are focused and know the objective. To sell ab exceptional vehicle and be sure the customer feels like a king. More

by hellovegas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Lo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Leslie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Solex Eke
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Mar 03, 2021 -

Mercedes-Benz of Henderson responded

Hello, We greatly appreciate your positive review and thank you for your 5 star recommendations! Guest satisfaction is very important to us and we are so pleased to know the team made your purchase experience truly spectacular and make your feel like a King! Our team at Mercedes-Benz of Henderson is grateful for your business and we look forward to serving you for many years to come! Congratulations on your purchase! Enjoy! Best Wishes, Your Friends and Family at Mercedes-Benz of Henderson

March 03, 2021

The service was great! Will was prompt and friendly. The woman at the waiting area consession was very nice and cheerful. She offered me a drink and snack before the place was open. More

by robin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Bane
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2021 -

Mercedes-Benz of Henderson responded

Hi Robin, We absolutely value your feedback and thank you for the 5 star recommendations! We are happy to hear that Will Bane is your service advisor and that he assists you in a knowledgeable, and prompt manner ensuring your complete satisfaction. It is wonderful to read about the dedicated service you experienced with our Café as well! We look forward to providing you the same great service experience again at your next scheduled visit! Warmest regards, Your Friends and Family at Mercedes-Benz of Henderson

March 03, 2021

Will did a great job at fixing my service related issues & exceeding my expectations! Johnny Tillman always does a great job in assisting me with any sales or customer service issues or concerns I have. Th More

by drschulte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Bane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Lee Tillman
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Mar 04, 2021 -

Mercedes-Benz of Henderson responded

Hello Dr. Schulte, We absolutely value your generous feedback and thank you for the 5 star rating! We are happy to hear that you have Will, Johnny, & Ricky available to assist you with any of your Mercedes-Benzes needs! This talent group is truly committed to see that each & every guest is attended to with the highest level of service and care and so pleased to read about yours! We look forward to providing you the same great service experience again at your next scheduled visit! Warmest regards, Your Friends and Family at Mercedes-Benz of Henderson

March 02, 2021

It was a great pleasure to work with Roger. He is very helpful and he is one of the reasons in my decision to choose a Mercedes over a BMW. I heard the service is the best and I look forward to it. More

by Annie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Campbell
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Mar 02, 2021 -

Mercedes-Benz of Henderson responded

Hello Annie, Our team could not be more touched to have your genuine sediments for Roger Campbell & the wonderful level of service he provides to you! We are beyond grateful to consider you part of our Fletcher Jones family and truly appreciate the opportunity to earn your business! With Sincere Gratitude, Your Friends and Family at Mercedes-Benz of Henderson

February 28, 2021

Chad is the best service rep you’ve hadn’t your dealership! I don’t want him to get a big head but you did require 25 words More

by rhinos52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Bartel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2021 -

Mercedes-Benz of Henderson responded

Hello, Thank you so much for your wonderful 5 star review! We greatly appreciate you sharing your recent service visit with Chad and thrilled to know you consider him to be the very best! All of us are looking forward to your next scheduled service with Chad! Best, Your Friends and Family at Mercedes-Benz of Henderson

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