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Mercedes-Benz of Henderson

Henderson, NV

Overview
Employees
Reviews
Vehicles
4.8
1,279 Reviews
Mercedes-Benz of Henderson, A Fletcher Jones Company; The Newest Star in the Desert! Join our Preferred Owners who enjoy the Value, Luxury and Safety of owning a Mercedes-Benz along with the most affordable and convenient Mercedes-Benz service in the Las Vegas Valley. We are quick, friendly and easy to do business with; no waiting in lines or leaving your vehicle all day for minor maintenance. For major maintenance or repairs, we offer courtesy transportation options to fit your needs. Conveniently located at 925 Auto Show Drive in Henderson, near the US95 & I215 Beltway interchange, we are minutes away from anywhere in the Las Vegas Valley.
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925 Auto Show Drive

Henderson, NV

89014

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Showing 1,279 reviews

March 13, 2021

Customer Service exceeding Elegance and Expectations. Thank you for accommodating my work schedule with your friendly smiles, clear, brief, & direct communications. I wanted more than to be happy wi More

by CB
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Broadbent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2021 -

Mercedes-Benz of Henderson responded

Hello, Congratulations on your new Benz! Our team was pleased to read that you found our dealership to be the most friendly and good at what we do! All of us at Mercedes-Benz of Henderson take great pride in serving our guests well and we are grateful to have been able to assist with great pricing to care for your vehicle. We are thrilled to know of the great efforts put forth during your visit and appreciate you complimenting our level of service. Oure team of experts are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come! All the Best, Your Friends and Family at Mercedes-Benz of Henderson

March 13, 2021

I took my car in to be serviced and it was excellent. I was provided with a loaner and all the staff were super friendly More

by bottshayna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Bane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Outside team and car loaner team
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Mar 15, 2021 -

Mercedes-Benz of Henderson responded

Hello, Our team at Mercedes-Benz of Henderson is truly flattered to read your generous feedback regarding your recent visit with us! We take great pride in seeing that our guests are provided with a thorough knowledge of their repairs, prompt service and a seamless experience! We look forward to seeing you at your next scheduled visit. Kind Regards, Your Friends and Family at Mercedes-Benz of Henderson

March 13, 2021

Outstanding service. Eric in service department was able to get my car in and resolved issue in a timely manner. Driver who took me home when I dropped my car off provided excellent customer service. Very p More

by gtnla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Rudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2021 -

Mercedes-Benz of Henderson responded

Hello, All of us at Mercedes-Benz of Henderson are so thrilled to have the opportunity to be a part in assisting you with the care and keep of your vehicle. It is wonderful to know of the great support and detailed service you receive while working with Eric. We are grateful to have earned your business and recommendations! Kind Wishes, Your Friends and Family at Mercedes-Benz of Henderson

March 12, 2021

Dealing with Jim Chaisson is always an incredible experience! Jim had Micheal Ranoine help me out in the purchase and finding me a car and he was outstanding from start to finish! I will definitely More

by Bobbyp13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2021 -

Mercedes-Benz of Henderson responded

Hello Bobby, Thank you for taking the time to compliment our fine team of professionals at Mercedes-Benz of Henderson by rewarding us with your thoughtful 5 star review! We couldn't be more thrilled to know that Jim and his team truly provided you the most outstanding purchase experience from beginning to end! Your recommendations mean the world to us and we look forward to having you as a valued part of our Fletcher Jones family! Best Wishes, Your Friends and Family at Mercedes-Benz of Henderson

March 10, 2021

I purchased a GLE 53 AMG from this dealership and they did provide exceptional service and were extremely helpful in the process of purchasing a vehicle from out of state. The process was quick and inform More

by Lisa Chisholm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Rainone, Eldora Soares
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Mar 11, 2021 -

Mercedes-Benz of Henderson responded

Hi Lisa, Congratulations on your GLE 53 AMG! We are so appreciative of your loyalty and feedback about your experience with us. I am very happy to hear that both Michael and Dora were able to deliver such exceptional service and help you find the perfect vehicle. We look forward to assisting you for many years to come and are here to help should you need us. We wish you many miles of enjoyment! Please let us know if there's anything else we could be of assistance with now or in the future. All the Best, Your Friends and Family at Mercedes-Benz of Henderson

March 09, 2021

Friendly service, quick and easy. Michael always takes care of us and makes us feel like family when we are there. Will be returning for future purchases. More

by ohuntzin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Rainone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2021 -

Mercedes-Benz of Henderson responded

Hello, Our team was elated to read that Michael Rainone took amazing care of you during your quest for a new Mercedes-Benz with our talented team! We are incredibly grateful to have earned your business and thrilled to have a lifelong loyal customer too! Congratulations on your new Mercedes-Benz! Enjoy and thank you for being a valued part of our Fletcher Jones Family! Sincere Wishes, Your Friends and Family at Mercedes-Benz of Henderson

March 06, 2021

Great personalized service. Got me in at a time that met my needs, followed up keeping me informed. No hassle, smoothly operated process. Efficient and friendly More

by garyandchloe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Bartel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph,Garcia, driver.
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Mar 09, 2021 -

Mercedes-Benz of Henderson responded

Hi Gary and Chole, Thank you so much for your awesome review and 5 star rating! Our team was very pleased to read that Chat went above & beyond to make you feel comfortable, kept you informed and up to day ensuring you had a smooth and hassle free experience! We are truly grateful for your business and recommendations! Please feel welcome to contact us anytime! Kind Wishes, Your Friends and Family at Mercedes-Benz of Henderson

March 06, 2021

I ALWAYS RECEIVE EXCEPTIONAL SERVICE FROM MERCEDES-BENZ OF HENDERSON! SPENCER KAPLAN & WILL BANE ARE THE UTMOST PROFESSIONALS AND ARE A PLEASURE TO DEAL WITH. More

by DIANECORBIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Bane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : WILL BANE
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Mar 09, 2021 -

Mercedes-Benz of Henderson responded

Hello Diane, Thank you for being a loyal and valued part of our Fletcher Jones family! We loved reading about the exceptional level of service and care you experience working with Spencer and William and truly appreciate your genuine compliments! We look forward to providing you this same amazing level of service with every interaction you have with our team of fine professionals. Best Wishes, Your Friends and Family at Mercedes-Benz of Henderson

March 05, 2021

I love crew of MB at Henderson. I have always been treated the best!! They ROCK Trent is AWESOME , highly recommend him and team to everyone interested More

by Agata
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2021 -

Mercedes-Benz of Henderson responded

Hello! We love that you love our team at Mercedes-Benz of Henderson! Our number one goal is guest satisfaction and we are to pleased that talented team members like Trent Jenkins have done exactly that! Thank you for your business and high recommendations! We look forward to welcoming you back for all of your Mercedes-Benz needs! Best Wishers, Your Friends and Family at Mercedes-Benz of Henderson

March 05, 2021

I am very pleased with the service I received at Mercedes of Henderson. The service advisor, Chad Bartel, was very professional and kept good communication. More

by Richard Korczynski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Bartel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 05, 2021 -

Mercedes-Benz of Henderson responded

Hi Richard, Thank you for taking the time to post your 5 star review! Our entire team loved to hear the wonderful time and dedication Chad Bartel dedicated to see that you had the perfect Mercedes-Benz service experience! We look forward to providing you the same great service experience again at your next scheduled visit! Sincere Regards, Your Friends and Family at Mercedes-Benz of Henderson

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