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Mercedes-Benz of Henderson
Henderson, NV
1,279 Reviews
Mercedes-Benz of Henderson, A Fletcher Jones Company; The Newest Star in the Desert!
Join our Preferred Owners who enjoy the Value, Luxury and Safety of owning a Mercedes-Benz along with the most affordable and convenient Mercedes-Benz service in the Las Vegas Valley.
We are quick, friendly and easy to do business with; no waiting in lines or leaving your vehicle all day for minor maintenance. For major maintenance or repairs, we offer courtesy transportation options to fit your needs. Conveniently located at 925 Auto Show Drive in Henderson, near the US95 & I215 Beltway interchange, we are minutes away from anywhere in the Las Vegas Valley.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,279 reviews
April 01, 2021
Excellent customer service!! I typically go to California for the B service because it is less expensive, but I have grown to trust Will Bane. I also used the pick up service for the first time. The person for the B service because it is less expensive, but I have grown to trust Will Bane. I also used the pick up service for the first time. The person picking up my car and dropping off the loaner was very nice. I don’t like to use a loaner because now I know what my next car will be, but it was a very easy process. More
by uclarxgirl
Employees Worked With
March 31, 2021
Spencer and Will always take care of me. It like they treat everyone like family. Great place to get you MB serviced. Everyone is very helpful and wants to make your experience amazing treat everyone like family. Great place to get you MB serviced. Everyone is very helpful and wants to make your experience amazing More
by Wjzeigler
March 30, 2021
Employee is easily agitated. Quoted me multiple incorrect prices. Used profanity when irritated at another customer dog. Asked to help another customer while in midst of helping me. Poor experience & custo prices. Used profanity when irritated at another customer dog. Asked to help another customer while in midst of helping me. Poor experience & customer service for my first time at this establishment. More
by tharris465
Employees Worked With
Jordan Blankmeyer
March 30, 2021
great customer service, explained what probably will need repairing next visit. na na na na na na na na nan na an an an ana . repairing next visit. na na na na na na na na nan na an an an ana . More
by gutierhf
Employees Worked With
March 27, 2021
Wow, did Scott deliver!We told him the model of Mercedes Wow, did Scott deliver! We told him the model of Mercedes we were interested in buying and he found it within a couple of days!!! We love the great Wow, did Scott deliver! We told him the model of Mercedes we were interested in buying and he found it within a couple of days!!! We love the great customer service we receive at Mercedes. Thank You Scott! More
by Toddhauge243
March 25, 2021
Outstanding and Superior Customer service. Extremely pleased with Jim, John and the entire team. Thank you so much for making the process so easy and seamless! :) pleased with Jim, John and the entire team. Thank you so much for making the process so easy and seamless! :) More
by Natalie
Employees Worked With
March 25, 2021
Professional,comfortable and enjoyable buying experience .it feels good to be back in a Mercedes again. Look here before you shop anywhere else. Great place. .it feels good to be back in a Mercedes again. Look here before you shop anywhere else. Great place. More
by Msjr18
March 25, 2021
Thank you Shaun for making the car leasing process so effortless. It was a real pleasure dealing with you all. Thanks to Lisa also for the instructions. There are so many bells and whistles, I’m sure effortless. It was a real pleasure dealing with you all. Thanks to Lisa also for the instructions. There are so many bells and whistles, I’m sure I’ll be back for a refresher course. More
by Abranco64
March 18, 2021
Michael is just exceptional, as a sales person and human being. Finance was efficient and helpful. I got a good deal and low payments. Disappointed that the windshield took 3 days to fix, should have been r being. Finance was efficient and helpful. I got a good deal and low payments. Disappointed that the windshield took 3 days to fix, should have been repaired prior to purchase, as it was broken 2 days before I came in. Other than that it was a wonderful experience. More
by Zagorskisari
Employees Worked With
Michael
March 16, 2021
I have often used this facility for service with my older MB and was always treated well. This was my first vehicle purchase at MB of Henderson and my wife and I were totally satisfied. The salesperson (Jo MB and was always treated well. This was my first vehicle purchase at MB of Henderson and my wife and I were totally satisfied. The salesperson (John B) was very professional and courteous.. He offered us the use of a GLE while the car that we were interested in purchasing was being delivered to the dealership. I would definitely highly recommend MB of Henderson for your next auto purchase. More
by rfkornacki
Employees Worked With
Other Employees :
Alexa ( sales concierge) very knowledgeable and professional.
