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Mercedes-Benz of Henderson

Henderson, NV

Overview
Employees
Reviews
Vehicles
4.8
1,279 Reviews
Mercedes-Benz of Henderson, A Fletcher Jones Company; The Newest Star in the Desert! Join our Preferred Owners who enjoy the Value, Luxury and Safety of owning a Mercedes-Benz along with the most affordable and convenient Mercedes-Benz service in the Las Vegas Valley. We are quick, friendly and easy to do business with; no waiting in lines or leaving your vehicle all day for minor maintenance. For major maintenance or repairs, we offer courtesy transportation options to fit your needs. Conveniently located at 925 Auto Show Drive in Henderson, near the US95 & I215 Beltway interchange, we are minutes away from anywhere in the Las Vegas Valley.
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925 Auto Show Drive

Henderson, NV

89014

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Showing 1,279 reviews

April 17, 2021

I had an issue with my car, didn't have an appointment but Will Bane got me right in and took care of the problem. Everyone there was so nice and accommodating it was a pleasure to wait for the repair. More

by buhrediane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Bane
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2021 -

Mercedes-Benz of Henderson responded

Hello, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know Will took good care of your vehicles needs and returned it to you in tip-top shape! We'll be sure to relay over the kind words expressed on your behalf. Our team looks forward to welcoming you back soon! Best Wishes, Your Friends and Family at Mercedes-Benz of Henderson

April 15, 2021

The best customer service experience I had with your call center to set up the service appointment. They checked first to have the replacement tires in stock and avoided any time waste. Greatly appreciated. More

by jose
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erik Rudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2021 -

Mercedes-Benz of Henderson responded

Hello Jose, Thank you for choosing Mercedes-Benz of Henderson! It is our top priority to give guests an amazing experience. With that being said, it is a delight to hear that our team ensured you had a great time while having your vehicle repaired and returned to you all within a timely fashion. Glad to see we were able to replace your tires and help with getting your vehicle in tip-top shape! We are grateful to have earned your business and we look forward to serving you for many more years to come! Take Care, Your Friends and Family at Mercedes-Benz of Henderson

April 15, 2021

Mercedes-Benz of Henderson has the greatest sales staff! I was never hounded like other dealerships. Having the space to look over their vehicles was a refreshing experience. When I asked questions they wer More

by Badbk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Archambeault, Sebastian Matyjaszczyk
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Apr 16, 2021 -

Mercedes-Benz of Henderson responded

Hello, The team at Mercedes-Benz of Henderson strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Sebastian, Ricky, and David all assisted with the car buying purchase! It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to working with you for many more years to come! Please feel free to reach out to us if there's anything else we could possibly be of assistance with now or in the nearby future. All the Best, Your Friends and Family at Mercedes-Benz of Henderson

April 14, 2021

Michael and the dealership went above and beyond to make sure we were able to purchase the car we wanted. While other dealerships seemed uninterested, Mercedes-Benz of Henderson was all about making sure w More

by firecrkr39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Rainone
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Apr 14, 2021 -

Mercedes-Benz of Henderson responded

Hello, Congratulations on your new gorgeous Mercedes-Benz! It's truly amazing hearing that Michael went above and beyond while helping you search for the perfect vehicle. Our team was pleased to read that you found our dealership to be the most friendly and good at what we do! All of us at Mercedes-Benz of Henderson take great pride in providing nothing short of amazing experiences for all of our guests. We are thrilled to know of the great efforts put forth during your visit and appreciate you complimenting our level of professionalism. We're wishing you many miles of enjoyment! All the Best, Your Friends and Family at Mercedes-Benz of Henderson

April 14, 2021

Always a pleasure working with Erik Rudd and the service team at Mercedes-Benz of Henderson. Form making a service appointment via email, confirmation of the same, loaner, flexibility in service dates times More

by Katty Talk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Rudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2021 -

Mercedes-Benz of Henderson responded

Hello Katty, It's really rewarding hearing that Erick Rudd is always a pleasure to assist and provide you with outstanding service throughout your service experiences! Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of experts are extremely flattered to have earned your business and we look forward to serving you for many years to come! Best Wishes, Your Friends and Family at Mercedes-Benz of Henderson

April 10, 2021

We are very happy and please with the purchase, I highly recommend Mercedes Benz of Henderson thank you Lisa Ortega, Ricky Lopez and Raymond Lo More

by Motionclock
Recommend Dealer
Yes
Employees Worked With
Ricky Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Lo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2021 -

Mercedes-Benz of Henderson responded

Hello, Congratulations on your new gorgeous vehicle! The team at Fletcher Jones Imports appreciates you taking the time to share your kind sediments regarding your visit with us. It brings us so much joy hearing that Lisa Ortega, Ricky Lopez, and Raymond Lo all ensured you had a great time while searching for the perfect vehicle that fits all of your needs. It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to working with you for many more years to come! Take Care, Your Friends and Family at Mercedes-Benz of Henderson

April 08, 2021

Great service, and efficient! Lots of teamwork to keep me from waiting. I really appreciate it. They are my dealership of choice in Las Vegas/henderson. More

by lvddr008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Bootsma-Alverez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Blankmeyer
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Apr 08, 2021 -

Mercedes-Benz of Henderson responded

Hello, Thank you for the 5 star rating and kind review! We are happy to read that our entire staff treated you very well and provided the such genuine and efficient service! We are looking forward to serving you again! Kind Regards, Your Friends and Family at Mercedes-Benz of Henderson

April 08, 2021

This service was done perfectly and Will Bane is so knowledgeable about the car and what needs to be done to keep it in perfect shape More

by vegasdavidh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Bane
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2021 -

Mercedes-Benz of Henderson responded

Hello, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience with Will. We look forward to seeing you at your next scheduled visit. Best, Your Friends and Family at Mercedes-Benz of Henderson

April 08, 2021

Scott and Johnny were very helpful and considerate with the long distance purchase of the car for my parents. Thank you so much for making this experience easy. More

by Mjaccj@6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Ackerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Lee Tillman
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Apr 08, 2021 -

Mercedes-Benz of Henderson responded

Hello, Guest satisfaction is important to us and we could not be more pleased to have you complement our level of service by rewarding us with your 5 star rating and genuine feedback! Our team is truly grateful for opportunity to assist you with an seamless purchase experience to helping your parents find the perfect vehicle! Thank you for your genuine recommendations for both Scott and Johnny! Best Wishes, Your Friends and Family at Mercedes-Benz of Henderson

Apr 10, 2021 -

Mjaccj@6 responded

Very happy with excellent service from Johnny and Scott. They were very helpful with the long distance purchase for my parents. Thank you!

April 08, 2021

Dave always makes sure we get what we need done the first time and gets us back on the road. We can’t ask for better service. More

by Dj service LLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Leslie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2021 -

Mercedes-Benz of Henderson responded

Hello DJ, Thank you so much for taking the time to share your feedback and recommendation! We are so delighted to hear that Dave met all your service needs We look forward to serving you again at your next scheduled service interval. Kind Regards, Your Friends and Family at Mercedes-Benz of Henderson

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