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Mercedes-Benz of Henderson

Henderson, NV

4.8
1,278 Reviews

925 Auto Show Drive

Henderson, NV

89014

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Showing 1,278 reviews

May 11, 2021

It is truly a pleasure when I go to have my car serviced at Mercedes-Benz of Henderson the reception was excellent and service was great from beginning to end including a loaner More

by Shirley Brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Bane
May 12, 2021 -

Mercedes-Benz of Henderson responded

Hi Shirley, It was an absolutely pleasure to work with you and to get your vehicle back to you in tip-top shape! We are elated to know that our service and amenities served you well. We thank you for your 5 star review and look forward to serving you again at your next scheduled maintenance interval. All the best, Your Friends and Family at Mercedes-Benz of Henderson

May 11, 2021

The dealership staff was professional, knowledgeable, and precise in assembling the deal for us. The buying experience was efficient and pleasant. The sale price extremely reasonable and congruent with indu More

by E350 Purchase
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Lo, Amanda Morrison, Monica Selvaggio
May 12, 2021 -

Mercedes-Benz of Henderson responded

Hello from our team here at Mercedes-Benz of Henderson, We are honored to receive your 5 star review and feedback regarding your sales experience with us. Providing our guest the best customer service experience from start-finish and beyond is our top priority. We also appreciate your feedback regarding the trade-in value. Should you like to discuss this in further detail, please reach out to me directly per the email listed below. Congratulations on your E350! We hope you enjoy every mile and look forward to serving you again in the many years to come. Warmest Regards, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

May 10, 2021

Chip is super helpful! I told him what I was looking for and he found it. Great job. It was a really easy transition going from my 2018 lease, to a 2021 lease. More

by juliewolfe4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Rogers
May 11, 2021 -

Mercedes-Benz of Henderson responded

Hi Julie, Congratulations on your new leased vehicle! We are elated to hear that Chip was able to find the vehicle you were looking for and provided you a seamless sales experience. We thank you for your patronage and hope you enjoy every mile out of your new vehicle! Please reach out to us should you have any questions or have any Mercedes-Benz needs! Kind regards, Your Friends and Family at Mercedes-Benz of Henderson

May 08, 2021

very classy and inviting. clean and well maintained. Great costumer service and friendliness. exceptional personalities and kindness. Its the Best Mercedes Dealership from coast to coast!!! More

by keyesbrittany1988
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Jenkins
May 09, 2021 -

Mercedes-Benz of Henderson responded

Hi Brittany, Wow! We are honored to receive such an amazing review and 5 star rating regarding your experience with us. We strive to provide the best customer service experience and products. We thank you for your patronage and hope to have you as a lifelong customer with us. All the best, Your Friends and Family at Mercedes-Benz of Henderson

May 08, 2021

Went in for Recall on Passenger Airbags...Fast, Organized...out n 45min....and an Outstanding Wash..too include rims..No Water Spots👍🏾👍🏾👍🏾👍🏾👍🏾 D.A.V More

by dvairborne
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Rudd
May 09, 2021 -

Mercedes-Benz of Henderson responded

D.A.V, We are absolutely mindful of your time and are thrilled to know that our services were accommodating to your needs at your recent visit with us! We thank you for your 5 star rating and look forward to serving you again at your next scheduled maintenance interval. Kind regards, Your Friends and Family at Mercedes-Benz of Henderson

May 06, 2021

Satisfied with the Service ! Very approachable service Satisfied with the Service ! Very approachable service consultant , Mr. Will Bane . Mercedes Benz Service Dept. always have such a Guaranteed serv More

by Oma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Bane
May 08, 2021 -

Mercedes-Benz of Henderson responded

Hi Oma, We are honored to receive your kind remarks and 5 star rating regarding your experience here at our dealership. We look forward to sharing your feedback with Will and look forward to serving you again at your next scheduled maintenance interval. Warmest regards, Your Friends and Family at Mercedes-Benz of Henderson.

May 05, 2021

I’ve been taking my cars to Mercedes dealerships for 10 years and Chad was the best service rep I’ve dealt with. Thank you. More

by Carley byrn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Bartel
May 06, 2021 -

Mercedes-Benz of Henderson responded

Hi Carley, Our team at Mercedes-Benz of Henderson is truly flattered to read your generous 5 star review regarding your recent service visit with us! We are honored to have your ongoing patronage at our dealership and are excited to share your amazing feedback with Chad! Please don't hesitate to reach out to us should you have any questions or Mercedes-Benz needs! Warmest regards, Your Friends and Family at Mercedes-Benz of Henderson

May 04, 2021

Chad was very helpful accommodating. It was all done on time and ready when he said it would be. Thank you again Chad for your help. More

by jfs56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Bartel, Chad Bartel
May 04, 2021 -

Mercedes-Benz of Henderson responded

Hello, Thank you for choosing Mercedes-Benz of Henderson! We are honored to receive your 5 star review and kind remarks for Chad. Providing the best customer service experience possible is our top priority. We look forward to serving you again at your next scheduled maintenance interval. Warmest regards, Your Friends and Family at Mercedes-Benz of Henderson

April 29, 2021

I've owned 12 cars in my lifetime, and I will never buy another car other than a Mercedes at the Henderson location (as long as Spencer Kaplan and Will Bane and Ricky Lopez are still employed there!) More

by Whitty702
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Bane, Spencer Kaplan
Apr 30, 2021 -

Mercedes-Benz of Henderson responded

Hello, We are honored to receive your 5 star review and thank you for your continued patronage at our dealership. We are ecstatic to hear that Spencer, Will, and Ricky took care of you during your purchasing journey. Providing the best customer service experience possible is our top priority. Should you have any questions or have any Mercedes needs, please don't hesitate to reach out to our team of experts! Warmest regards, Your Friends and Family at Mercedes-Benz of Henderson

April 23, 2021

David answered all my questions and was able to keep me posted on repair progress and any delays. He provided great service and will be coming back. More

by mkmschwartz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Leslie
Apr 27, 2021 -

Mercedes-Benz of Henderson responded

Hello, Wow! Our team at Mercedes-Benz of Henderson is truly flattered to see your generous recommendations! With all of the automotive competition out there, it is wonderful to know that David delivered an outstanding service experience! Best Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

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