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Mercedes-Benz of Henderson

Henderson, NV

Overview
Employees
Reviews
Vehicles
4.8
1,279 Reviews
Mercedes-Benz of Henderson, A Fletcher Jones Company; The Newest Star in the Desert! Join our Preferred Owners who enjoy the Value, Luxury and Safety of owning a Mercedes-Benz along with the most affordable and convenient Mercedes-Benz service in the Las Vegas Valley. We are quick, friendly and easy to do business with; no waiting in lines or leaving your vehicle all day for minor maintenance. For major maintenance or repairs, we offer courtesy transportation options to fit your needs. Conveniently located at 925 Auto Show Drive in Henderson, near the US95 & I215 Beltway interchange, we are minutes away from anywhere in the Las Vegas Valley.
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925 Auto Show Drive

Henderson, NV

89014

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Showing 1,279 reviews

May 18, 2021

Richard was Fantastic and very helpful! Made buying a new vehicle a breeze and I felt very confident with my new purchase! It’s a very personal experience, Thank you More

by Kokocacho
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Woodford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2021 -

Mercedes-Benz of Henderson responded

Hello, Congratulations your new purchase! We strive to make it easy for our guest when it comes to their purchasing journey and are elated to learn that Rich took great care of you during your visit. We thank you for your 5 star review and patronage! We hope you enjoy every mile and are here for you should you have any questions! Take care, Your Friends and Family at Mercedes-Benz of Henderson

May 16, 2021

Excellent overall experience. This is the second car we have purchased from this dealer and salesman. Everyone from J.T. to Dora in the finance department does a wonderful job. Couldn't be happier. Wish I More

by CastilianFly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Lee Tillman
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May 16, 2021 -

Mercedes-Benz of Henderson responded

Happy Sunday from our team here at MB Henderson, We are honored to receive your ongoing patronage and congratulate you on your second purchase with us! Providing our guest the best customer service experience possible is our top priority. It's wonderful to read that both J.T. and Dora took great care of you during your purchasing journey! We hope you enjoy every mile out of your vehicle and are here for you should you have any questions! Warmest regards, Your Friends and Family at Mercedes-Benz of Henderson

May 15, 2021

I promised to myself and my family that we are always going to have a Mercedes in our home. Of course we love the car, but the major reason is because we love the way we are treated! More

by FabioRusso KarenLy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Bane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kat
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May 16, 2021 -

Mercedes-Benz of Henderson responded

Fabio and Karen, Congratulations on your new purchase! We are honored to receive your wonderful 5 star review and patronage at our dealership. Working alongside our guest for that perfect, dream vehicle is what puts a smile on our face and we are so thrilled to know that both Will and Spencer gave you a wonderful experience. Should you have any questions or Mercedes-Benz needs, please feel free to reach out to our team of experts! We hope you enjoy every mile! Kind regards, Your Friends and Family at Mercedes-Benz of Henderson

May 13, 2021

well done this review is too time consuming hi hi hi hi hi hi hi hi hi hi hi hi hi hi hi hi hi More

by recrec2000
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chad Bartel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2021 -

Mercedes-Benz of Henderson responded

Hi! Thank you for your 5 star rating! Feel free to reach out to us should you have any questions or Mercedes-Benz needs! Hi! Your Friends and Family at Mercedes-Benz of Henderson

May 13, 2021

Our experience was truly exceptional! Shaun Holtwisch provided amazing customer service....informing us of all the options, making informed decisions when ordering, and keeping us informed along the way. More

by JP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Holtwisch
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May 16, 2021 -

Mercedes-Benz of Henderson responded

JP, Thank you for choosing Mercedes-Benz of Henderson! Providing each and every one of our guest the best customer service experience possible is our top priority. Keeping our guest in the loop with our processes and up-to-date knowledge on our products is what allows us to provide a seamless and amazing experience. We thank you for your patronage and your 5 star review! Please reach out to us should you have any questions or Mercedes-Benz needs! Take care, Your Friends and Family at Mercedes-Benz of Henderson.

May 13, 2021

Absolutely great service! Solex Eke did everything he could to make sure my experience was excellent. Lisa Ortega provided outstanding service as well! My sincere thanks to both! More

by Djzuniga
Recommend Dealer
Yes
Employees Worked With
Lisa Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Solex Eke
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May 16, 2021 -

Mercedes-Benz of Henderson responded

Djzuniga, It's an absolute beauty! Congratulations on your new purchase! We are honored to receive your 5 star review and kind remarks for Solex and Lisa. Providing our guest the best customer service experience during their dream car purchasing journey is our top priority. We hope you enjoy every mile out of it! Please reach out to our team of experts should you have any questions or Mercedes-Benz needs! Take care, Your Friends and Family at Mercedes-Benz of Henderson

May 13, 2021

I loved the experience, Scott was very helpful every step of the way made everything smooth & Lisa was a great service to us. Loved it More

by adrianafrnndz17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Ackerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2021 -

Mercedes-Benz of Henderson responded

Hi Adriana! You and your car make the perfect team!!! Congratulations on your new purchase! We are honored to receive your 5 star review and kind remarks for Scott and Lisa. Providing a seamless and easy experience is our top priority as we assist on getting you your dream vehicle. We hope you enjoy every mile out of it! Our team is here for you should you have any questions or Mercedes-Benz needs! Kind regards, Your Friends and Family at Mercedes-Benz of Henderson

May 13, 2021

More sales oriented than Sahara Fletcher Jones where we bought our two cars. We went to their sales office and they ran out of stock and we were told to wait but we can't. We hope Liza won't get tired teac More

by Fely
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wyndell Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Gleason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dora is super excellent too!!!! How come her name is missing?
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May 14, 2021 -

Mercedes-Benz of Henderson responded

Hello, Congratulations on your purchase! We are so thrilled to know our team was able to accommodate you needs and find you the perfect vehicle! Our team is thrilled to have earned your business and look forward to working with you for many years to come! Best Wishes, Kimberlee Camargo Reputation and Brand Ambassador

May 15, 2021 -

Fely responded

We were happy with all the team members who made our Purchase possible. Now we hope to get same service for the duration of owning the GLE 350 like teaching us how to operate it properly.

May 12, 2021

Detailed and excellent service. Got my appointment using the chat box on the website. Just can’t remember his name but he was so accommodating. On the day of service, Mr Chad B. made sure that I’m updated More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Bartel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2021 -

Mercedes-Benz of Henderson responded

Hi Mary, Thank you for choosing Mercedes-Benz of Henderson! We are honored to receive your 5 star review regarding your recent visit with Chad in our service drive. We are ecstatic to know that our chat system made it easy for you to set up an appointment and that our team kept you updated throughout your visit. We look forward to serving you again at your next scheduled maintenance interval. Warmest regards, Your Friends and Family at Mercedes-Benz of Henderson

May 11, 2021

It is truly a pleasure when I go to have my car serviced at Mercedes-Benz of Henderson the reception was excellent and service was great from beginning to end including a loaner More

by Shirley Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Bane
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2021 -

Mercedes-Benz of Henderson responded

Hi Shirley, It was an absolutely pleasure to work with you and to get your vehicle back to you in tip-top shape! We are elated to know that our service and amenities served you well. We thank you for your 5 star review and look forward to serving you again at your next scheduled maintenance interval. All the best, Your Friends and Family at Mercedes-Benz of Henderson

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