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Mercedes-Benz of Henderson

Henderson, NV

4.8
1,279 Reviews
Mercedes-Benz of Henderson, A Fletcher Jones Company; The Newest Star in the Desert! Join our Preferred Owners who enjoy the Value, Luxury and Safety of owning a Mercedes-Benz along with the most affordable and convenient Mercedes-Benz service in the Las Vegas Valley. We are quick, friendly and easy to do business with; no waiting in lines or leaving your vehicle all day for minor maintenance. For major maintenance or repairs, we offer courtesy transportation options to fit your needs. Conveniently located at 925 Auto Show Drive in Henderson, near the US95 & I215 Beltway interchange, we are minutes away from anywhere in the Las Vegas Valley.
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925 Auto Show Drive

Henderson, NV

89014

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Showing 1,279 reviews

June 03, 2021

The sales person named Shawn is great to work with. He kept on communicating with me regarding my intention of purchasing recently just ended lease of Mercedes E-300. It's my first time to experienced of More

by Joey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Holtwisch
Jun 25, 2021 -

Mercedes-Benz of Henderson responded

Hi Joey, We are honored to receive your 5 star rating and review! The team at Mercedes-Benz of Henderson appreciates you complementing our level of service and are grateful for your business! Please feel welcome to contact us anytime. Best, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

Jun 28, 2021 -

Joey responded

Great Job Mercedes Benz of Henderson for being professional and assisting client. Keep UP the versatile job! My sales person Shawn knows his job.

June 03, 2021

The best service in Henderson a Las Vegas thank you for the wonderful job you do customer for eight years an never have I been disappointed More

by Janmcwhirter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Bootsma-Alverez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Mercedes-Benz of Henderson responded

Hello Jan, We greatly appreciate you taking the time to share your 5-stars review! We are thrilled to know of the great efforts put forth during your most recent service visit and appreciate you complimenting our level of professionalism. It's wonderful reviews like yours that truly represent what we strive for everyday! Thank you so much for being a loyal guest with us over the past 8 years and we are looking forward to working with you for many years to come! All the Best, Your Friends and Family at Mercedes-Benz of Henderson

May 27, 2021

Chad was extremely nice and very helpful with my service and pleasant to work with I recommend your repairs here at the dealership I appreciate the help More

by krystal5133
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Bartel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Mercedes-Benz of Henderson responded

Hi Krystal, Our team at Mercedes-Benz of Henderson are truly flattered to read your generous 5 star review regarding your recent service visit with us! We are honored to have your ongoing patronage at our dealership and are excited to share your amazing feedback with Chad! Please don't hesitate to reach out to us should you have any questions or Mercedes-Benz needs! All the best, Your Friends and Family at Mercedes-Benz of Henderson

May 26, 2021

Excellent service all around. Handle the situation with ease and was a pleasure to deal with. Provided excellent customer service and satisfaction of issue being resolved More

by tanyam332003
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Rademacher Jr.
May 27, 2021 -

Mercedes-Benz of Henderson responded

Hello, This review made our day! We are ecstatic to have your genuine compliments for Dennis and his exceptional level of service! We are grateful to have such heartfelt feedback. Thank you for allowing us the privilege to serve you and always feel welcome to contact us anytime! Kind regards, Your Friends and Family at Mercedes-Benz of Henderson

May 24, 2021

Exceptional service, as always! New Service Manager, Dennis, is top notch! We'll be back! And the welcome service and assistance with the valets/greeters is outstanding as well! We have a Mercedes de More

by lauriekrug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Rademacher Jr.
May 25, 2021 -

Mercedes-Benz of Henderson responded

Hi Laurie, Thank you for allowing our team at Mercedes-Benz of Henderson the opportunity to earn your business! We couldn't be more pleased to have such genuine five star recommendations! It is reviews like this the truly exemplifies our teams commitment in providing wonderful service experiences each and every day! We appreciate you taking the time to come to our dealership and are here for you should you have any questions or Mercedes-Benz needs! Warmest regards, Your Friends and Family at Mercedes-Benz of Henderson

May 24, 2021

I told the representative what I wanted and he brought it to me. Exactly what I wanted. I would recommend Mercedes of Henderson to anyone who wants to purchase one. More

by carolalyons
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Ackerman
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Mercedes-Benz of Henderson responded

Hi Carol, Thank you for taking the time to leave us your 5 star review and rating. We are honored to have had the opportunity to serve you and are here for you should you have any questions. Kind regards, Your Friends and Family at Mercedes-Benz of Henderson

May 23, 2021

Scott was great and the buying experience went smoothly! I usually hate buying a car but everyone made the process smooth, friendly and timely. Will buy here again. More

by Curt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Ackerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Mercedes-Benz of Henderson responded

Hi Curt, We are truly grateful that you took the time to share about your recent experience at Mercedes-Benz of Henderson with Scott and thank you for the 5 star rating! Our team was very happy to read that Scott provided you a smooth and timely experience. We would love to congratulate you on your new purchase! We hope you enjoy every mile and are here for you should you have any questions. All the best, Your Friends and Family at Mercedes-Benz of Henderson

May 22, 2021

Ricky was great to work with and everything was handled well and smoothly. Car was prepared well, very clean and with a full gas tank. Pick up was convenient. More

by tm24019
Recommend Dealer
Yes
Employees Worked With
Ricky Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2021 -

Mercedes-Benz of Henderson responded

Hello, Thank you for your 5 star rating and review! We are elated to hear that Ricky served you well during your visit with us! Providing the best customer service experience possible is our top priority. Should you have any questions, please don't hesitate to reach out to our team of experts should you have any questions or Mercedes-Benz needs. Thank you!

May 20, 2021

Very professional as always. Dennis is friendly. He got my car ready after service as promised. My car is washed and cleaned when I picked up. Thank you. More

by Pat Custer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Rademacher Jr.
May 22, 2021 -

Mercedes-Benz of Henderson responded

Hello Pat, Thank you for choosing Mercedes-Benz of Henderson. We are honored to receive your 5 star rating and kind remarks for Dennis and our Service team! We thank you for your patronage and look forward to serving you at your next scheduled maintenance interval. All the best, Your Friends and Family at Mercedes-Benz of Henderson

May 18, 2021

Hi Sebastian, I am surrounded by sales people. It Hi Sebastian, I am surrounded by sales people. It started with my dad, who has been in sales for 30 years. Loves it. It is kind of a career choice More

by Auguste Goldman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Holtwisch
May 22, 2021 -

Mercedes-Benz of Henderson responded

Hello Auguste, To begin, we are absolutely honored to have served and welcomed you to our dealership. You traveled quite a ways away to visit us here and we could not be more thankful to learn that your experience with us was 1st rate. Thank you for your wonderful review and also for your 5 star rating! Our goal is to create an excellent experience for all of our guests and your feedback is greatly appreciated. Our team loved reading that Shaun Holtwisch took great care of you by providing you with exceptional customer care and getting you the vehicle you wanted while wearing a smile over the phone, over texts, and in person. We are grateful for your business and your recommendations and we look forward to serving you for many years to come. Congratulations on your newly purchased vehicle! Enjoy! Warmest regards, Your Friends and Family at Mercedes-Benz of Henderson

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