Mercedes-Benz of Henderson
Henderson, NV
Filter Reviews by Keyword
By Type
Showing 1,278 reviews
The sales person named Shawn is great to work with. He kept on communicating with me regarding my intention of purchasing recently just ended lease of Mercedes E-300. It's my first time to experienced of kept on communicating with me regarding my intention of purchasing recently just ended lease of Mercedes E-300. It's my first time to experienced of leasing a car. Shawn assisted me well until closing. Great Job. 5 Thumbs up for Mercedes Benz of Henderson.' More
Chad was extremely nice and very helpful with my service and pleasant to work with I recommend your repairs here at the dealership I appreciate the help and pleasant to work with I recommend your repairs here at the dealership I appreciate the help More
Excellent service all around. Handle the situation with ease and was a pleasure to deal with. Provided excellent customer service and satisfaction of issue being resolved ease and was a pleasure to deal with. Provided excellent customer service and satisfaction of issue being resolved More
I told the representative what I wanted and he brought it to me. Exactly what I wanted. I would recommend Mercedes of Henderson to anyone who wants to purchase one. to me. Exactly what I wanted. I would recommend Mercedes of Henderson to anyone who wants to purchase one. More
Exceptional service, as always! New Service Manager, Dennis, is top notch! We'll be back! And the welcome service and assistance with the valets/greeters is outstanding as well! We have a Mercedes de Dennis, is top notch! We'll be back! And the welcome service and assistance with the valets/greeters is outstanding as well! We have a Mercedes dealership much closer to us in xx George UT, but find it can't compare to the one in Henderson! 1 More
Scott was great and the buying experience went smoothly! I usually hate buying a car but everyone made the process smooth, friendly and timely. Will buy here again. I usually hate buying a car but everyone made the process smooth, friendly and timely. Will buy here again. More
Ricky was great to work with and everything was handled well and smoothly. Car was prepared well, very clean and with a full gas tank. Pick up was convenient. well and smoothly. Car was prepared well, very clean and with a full gas tank. Pick up was convenient. More
Very professional as always. Dennis is friendly. He got my car ready after service as promised. My car is washed and cleaned when I picked up. Thank you. my car ready after service as promised. My car is washed and cleaned when I picked up. Thank you. More
Richard was Fantastic and very helpful! Made buying a new vehicle a breeze and I felt very confident with my new purchase! It’s a very personal experience, Thank you vehicle a breeze and I felt very confident with my new purchase! It’s a very personal experience, Thank you More
Hi Sebastian, I am surrounded by sales people. It Hi Sebastian, I am surrounded by sales people. It started with my dad, who has been in sales for 30 years. Loves it. It is kind of a career choice Hi Sebastian, I am surrounded by sales people. It started with my dad, who has been in sales for 30 years. Loves it. It is kind of a career choice for me as well, as I run a global sales team for GoDaddy. As I’m sure you know well, there are many different type of sales people. You don’t need to be one way to be effective. And yet, there is something that all great sales people have in common – a special connection to their clients. The great ones build something really special, something that rises above a happy customer, a 10 on an NPS report. Sometimes you feel that gosh this person is just “on it.” A total pro of his/her craft, a person that makes me feel so happy, that you can trust immediately, that they want only what’s best for you. The crazy thing about Shaun was that it did not end like this, it started like this from his first text and it has not ended yet! Shaun was not just wonderful to me, he was wonderful to YOU. To his company, to his colleagues, to his work environment. I always say you can hear a smile on a phone call (I talk about this a lot as my team does about 70,000 calls a day). Well I could hear a smile in every text that Shaun sent me. You can tell he is happy at work and that is a testament to you and your leadership. It starts at home, it starts internal, great sales does. Taking care of those that take care of your customers. It is very clear to me that you and your leadership team take very good care of your team. If there was an 11 on an NPS survey, I would still try to color outside the lines to give Shaun a 12. He is the best, something I bet you very much know. Earlier in the week I was about to buy a car from a dealer close to me, but Shaun’s engagement was the difference for to jump on a plane, buy from him and then drive 1,200 miles home. It truly was. Best regards, Auguste Auguste Goldman GoDaddy | President, Care and Services More