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Mercedes-Benz of Henderson

Henderson, NV

Overview
Employees
Reviews
Vehicles
4.8
1,279 Reviews
Mercedes-Benz of Henderson, A Fletcher Jones Company; The Newest Star in the Desert! Join our Preferred Owners who enjoy the Value, Luxury and Safety of owning a Mercedes-Benz along with the most affordable and convenient Mercedes-Benz service in the Las Vegas Valley. We are quick, friendly and easy to do business with; no waiting in lines or leaving your vehicle all day for minor maintenance. For major maintenance or repairs, we offer courtesy transportation options to fit your needs. Conveniently located at 925 Auto Show Drive in Henderson, near the US95 & I215 Beltway interchange, we are minutes away from anywhere in the Las Vegas Valley.
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925 Auto Show Drive

Henderson, NV

89014

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Showing 1,279 reviews

June 11, 2021

Accurate estimate. Good communication. Made arrangements for extended use of loaner car. Repair description very cleat and was explained very well. always greeted when I arrrive at dealership More

by Perasmu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Bartel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2021 -

Mercedes-Benz of Henderson responded

Hello, Thank you for your business and thoughtful recommendations! Your wonderful rating reflects our commitment to delivering world-class guest experiences! We are so pleased to know the use of the loaner was a great part of your visit & look forward to working with you for many years to come! Kind Wishes, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

June 10, 2021

We wouldn't take our vehicle anywhere else for service. Spencer and his crew are top notch and go above and beyond all the time. More

by Kent & Sheryl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Bane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2021 -

Mercedes-Benz of Henderson responded

Hello Kent & Sheryl, Thank you for choosing Mercedes-Benz of Henderson to attend to your service needs! Our team appreciates your business and is delighted to hear you had an above & beyond, top notch service experience working with Spencer and his team! We look forward to serving you again at your next scheduled service interval Kind regards, Your Friends and Family at Mercedes-Benz of Henderson.

June 10, 2021

All Good - I would rather not be required a minimum word count in order to submit a review, I was happy with the ease of having my vehicle serviced. More

by juliegrandmaison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Bootsma-Alverez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2021 -

Mercedes-Benz of Henderson responded

Hi Julie, We are truly appreciate you taking the time to recognize our team by rewarding us with your thoughtful review! Our team is grateful to know of their exquisite service as we are truly honored to have earned your business & recommendations! Please feel welcome to contact us anytime! Kind Wishes, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

June 10, 2021

Working with Monica was a blessing. She was the best from beginning to end. I would definitely recommend her. Lisa and Eldora were also very kind and friendly. More

by Albertomvp25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Selvaggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2021 -

Mercedes-Benz of Henderson responded

Hello Alberto, Congratulations on your beautiful Mercedes-Benz! The team at Mercedes-Benz of Henderson strives to provide each guest with an amazing experience. Our team was beyond happy to read that Monica was with you from beginning to end! We'll be sure to relay over the kind words expressed on your behalf to Monica, Lisa, and Eldora! We are grateful to have earned your business and we look forward to working with you for many years to come and are here to help should you need us. Warmest regards, Your Friends and Family at Mercedes-Benz of Henderson

June 09, 2021

Dennis was very helpful and right to the point. I don't like when they waste time giving useless info but that wasn't Dennis. More

by Min
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Rademacher Jr.
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Jun 09, 2021 -

Mercedes-Benz of Henderson responded

Hi Min, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth by Dennis during your recent service visit with us. We'll definitely pass along the kind words expressed on your behalf. Our team of associates appreciate you complimenting our level of professionalism and we look forward to serving you for many years to come! Please reach out to us if we can be of any further assistance to you now or in the future. Best Wishes, Your Friends and Family at Mercedes-Benz of Henderson

June 08, 2021

Michael was amazing. He is friendly, conscientious and knows his business. A great asset to your business. We should all be so lucky to have employees like Michael working fir us. Besides, he’s funny. More

by Edcrispell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
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Jun 09, 2021 -

Mercedes-Benz of Henderson responded

Hi Edcrispell, Congratulations on your beautiful Benz! The team at Mercedes-Benz of Henderson strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Michael has always been helpful, knowledgeable, and assisted you the best pricing to care for your vehicle. It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and we look forward to working with you for many more years to come and are here to help should you need us. All the Best, Your Friends and Family at Mercedes-Benz of Henderson

June 08, 2021

From the initial appointment through pickup, the experience was pleasant and seamless. Will Bane, in particular, is a pleasure to deal with. I feel confident when I get my car back everything will More

by Bitwise
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Bane
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2021 -

Mercedes-Benz of Henderson responded

Hello, Thank you for your kind recommendations for Will Bane! Our goal is to provide the best experience possible and thrilled to know that your service experience was a pleasant and seamless one! Please let us know if we can be of any further assistance in the future. Kind Regards, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

June 08, 2021

Ricky Lopez was very helpful and helped me through the process, I never felt pressure or that I was being taken advantage of at all. More

by antonette13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2021 -

Mercedes-Benz of Henderson responded

Hi Antonette, We greatly appreciate you taking the time to post your 5-stars review! With all of the auto competition out there, it's wonderful to hear Ricky Lopez delivered an exceptional sales experience! We'll be sure to pass along the kind words expressed on your behalf. We put customer experience and satisfaction as our priority, your review reaffirms the hard work we put in everyday! Thank you for allowing us the opportunity to earn your business and congratulations on your gorgeous Benz! All the Best, Your Friends and Family at Mercedes-Benz of Henderson

June 07, 2021

Very friendly and hassle free experience. will always buy from there if they have the car I'm looking for with no hesitation. Thank you More

by Sam
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Lo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2021 -

Mercedes-Benz of Henderson responded

Hi Sam, Thanks for being a loyal guest and leaving us this amazing review! We look forward to serving you for many more years to come! Kind Wishes, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

June 05, 2021

best service and sales ever, drive all the way to Henderson just because of the way they treat customers..excellent all around. Will Bane from service has been taking care of my car and always kept More

by Agata
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Bane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2021 -

Mercedes-Benz of Henderson responded

Agata, Thank you for allowing our sales and service teams the true pleasure of assisting you! We are thrilled to know Will Bane is your service advisor as he is truly one of the best in the business and committed to see that his guests always receive the highest level of service and care at each and every visit. We are thrilled to know about yours! We also are elated to hear that Trent was with you during your purchasing journey! Congratulations on your new purchase and we hope you enjoy every mile! Warmest regards, Your Friends and Family at Mercedes-Benz of Henderson

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