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Mercedes-Benz of Henderson
Henderson, NV
1,278 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,278 reviews
June 20, 2021
Courteous and knowledgeable staff. Able to have service work performed in a timely manner Car was ready when promised very easy checkout dealing with service advisor work performed in a timely manner Car was ready when promised very easy checkout dealing with service advisor More
by Wailea4me
Employees Worked With
Erik Rudd, Spencer Kaplan
June 19, 2021
10/10 experience. Everyone we encountered was AMAZING!! I purchased my car with Shaun, and he made the experience top notch! Will be purchasing my future vehicles with them! I purchased my car with Shaun, and he made the experience top notch! Will be purchasing my future vehicles with them! More
by Ronirae1118
Employees Worked With
Lisa Ortega, Shaun Holtwisch
June 18, 2021
Runs like abc clockwork Service writer listened to my Runs like abc clockwork Service writer listened to my issue stayed in touch with me all the time with progress Tech fixed car from first time Runs like abc clockwork Service writer listened to my issue stayed in touch with me all the time with progress Tech fixed car from first time More
by governor57
Employees Worked With
Chad Bartel
June 18, 2021
Easy scheduling. Very friendly and service was great, convenient location, nice service/ waiting area. Pleasant experience, being new in the area. Nice to find a place for service. convenient location, nice service/ waiting area. Pleasant experience, being new in the area. Nice to find a place for service. More
by EPerez
Employees Worked With
Blake Bootsma-Alverez
June 17, 2021
I've had a number of positive service experiences with this dealership. They performed my exhaust upgrade and provided a loaner with no problems. I find them trustworthy. this dealership. They performed my exhaust upgrade and provided a loaner with no problems. I find them trustworthy. More
by LRB
Employees Worked With
Erik Rudd
June 17, 2021
After I read the bios on the dealer's website for your service advisors, I made a request to change my service advisor to Will Bane. I scheduled an A Service and brake inspection for my wife's car and service advisors, I made a request to change my service advisor to Will Bane. I scheduled an A Service and brake inspection for my wife's car and was very pleased of how well and fast they were able to service her vehicle. My interactions with Will was very good from start to finish. Will was very professional, respectful, knowledgeable, informative and kind to work with. Building a great customer service relationship with my service advisor is very important to me. I plan on reaching out to Will very soon to schedule service on my vehicle. More
by Joel
Employees Worked With
Will Bane
June 17, 2021
Exceptional service as always. That’s why I go to Mercedes for everything even though they are more expensive I trust that they know what they are doing. Mercedes for everything even though they are more expensive I trust that they know what they are doing. More
by Marbal
Employees Worked With
Will Bane
June 17, 2021
Pleasant people to work with. Service was explained in detail. Comfortable waiting area. Got periodic updates as to when service would be completed. In the meantime, staff was wonderful offering coffee detail. Comfortable waiting area. Got periodic updates as to when service would be completed. In the meantime, staff was wonderful offering coffee and cold water. More
by DebraJ
Employees Worked With
Erik Rudd
June 15, 2021
Our Sales Rep, Monica walked us through all the way, from test driving to paper work and until we were ready to drive the car home. test driving to paper work and until we were ready to drive the car home. More
by MyMercedes
Employees Worked With
Lisa Ortega, Raymond Lo, Monica Selvaggio
June 11, 2021
Accurate estimate. Good communication. Made arrangements for extended use of loaner car. Repair description very cleat and was explained very well. always greeted when I arrrive at dealership arrangements for extended use of loaner car. Repair description very cleat and was explained very well. always greeted when I arrrive at dealership More
by Perasmu
Employees Worked With
Chad Bartel
