Mercedes-Benz of Henderson
Henderson, NV
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MB of Henderson is superb. The service center operates efficiently, and the workmanship is of top quality. It is the best MB dealership I have worked with in 20 years of own The service center operates efficiently, and the workmanship is of top quality. It is the best MB dealership I have worked with in 20 years of owning MB vehicles in three states. More
Richard Fiumara provided the absolute best service, as he helped my wife and I find a vehicle that we will truly be happy with. I am 73 years old and over the years, I cannot count all the experiences we ha helped my wife and I find a vehicle that we will truly be happy with. I am 73 years old and over the years, I cannot count all the experiences we have had buying a new car. Maybe it is just me, but buying a new car has always been one of the most dreaded things I have had to do. I detest high pressure, sales tactics, and after buying each new car have always left believing I could have done better. This was definitely not the case with Rick. Our guard was up, after finding what we wanted online and after a number of very cordial telephone conversations with Rick, we were set to visit him. My wife and I are very low tech. Rather than being forced to pay for and accept upgrades we will never use, we asked Rick to help us build a vehicle. We were willing to wait up to the 6 months, Rick said it may take, to build an SUV, as long as it was the right vehicle for us. Rick was a breath of fresh air. During our appointment, we decided just to glance at a few vehicles in the Henderson lot. During our tour, Rick rehashed the things we told him we were looking for. He remembered every detail to a “T.” Together, my wife and I came across an SUV that seemed perfect for us. Rick was the opposite of a high pressure salesperson and more like a friend who was helping us define our requirement and match our wishes to something that would fit us. He did an amazing job, not only making us feel comfortable, but explaining every feature of the vehicle we found on the lot. In short order, Rick made my wife and I realize the SUV we had come across was exactly what we needed at the price we were willing to pay. We thank Rick for a truly, once in a lifetime experience. We left with our dream car and an experience that we will remember for a very long time, thanks to Rick’s patience, and comprehensive knowledge of every facet of our new car. More
I had very little communication with them. Someone reached out 3 days after I emailed about the vehicle. I told them I had yet to hear from anyone. He said someone would be reaching out soon. Someone reached out 3 days after I emailed about the vehicle. I told them I had yet to hear from anyone. He said someone would be reaching out soon. Never heard anything again. I bought a similar vehicle from a dealer down the street More
They sold me my sons very first car. Everyone there was thoughtful and congratulated my son on his 1st car. I would recommend this dealership to everyone Everyone there was thoughtful and congratulated my son on his 1st car. I would recommend this dealership to everyone More
Excellent customer service. We live out of state and the transaction was dealt without hiccups. Rick Fiumara is wonderful, he’ll be honest with you and take the time to give you We live out of state and the transaction was dealt without hiccups. Rick Fiumara is wonderful, he’ll be honest with you and take the time to give you information. Ask for him and you won’t be disappointed! More
THE DEALERSHIP WAS OUTSTANDING AND CLEAN. EVERYONE WAS DRESSED APPROPRIATELY AND LOOKED AND PERFORMED LIKE PROFESSIONALS. I WOULD HIGHLY RECOMMEND THIS DEALERSHIP. EVERYONE WAS DRESSED APPROPRIATELY AND LOOKED AND PERFORMED LIKE PROFESSIONALS. I WOULD HIGHLY RECOMMEND THIS DEALERSHIP. More
Went above and beyond what I expected! Purchase was smooth and seamless. Would recommend to family and friends along with anyone else looking. Ask for Scott Ackerman. Purchase was smooth and seamless. Would recommend to family and friends along with anyone else looking. Ask for Scott Ackerman. More