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Mercedes-Benz of Henderson

Henderson, NV

Overview
Employees
Reviews
Vehicles
4.8
1,279 Reviews
Mercedes-Benz of Henderson, A Fletcher Jones Company; The Newest Star in the Desert! Join our Preferred Owners who enjoy the Value, Luxury and Safety of owning a Mercedes-Benz along with the most affordable and convenient Mercedes-Benz service in the Las Vegas Valley. We are quick, friendly and easy to do business with; no waiting in lines or leaving your vehicle all day for minor maintenance. For major maintenance or repairs, we offer courtesy transportation options to fit your needs. Conveniently located at 925 Auto Show Drive in Henderson, near the US95 & I215 Beltway interchange, we are minutes away from anywhere in the Las Vegas Valley.
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925 Auto Show Drive

Henderson, NV

89014

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Showing 1,279 reviews

August 05, 2021

Great service from Dennis and he kept me updated throughout. The service was going to take longer than expected so he ordered a ride home and the driver Robb was pleasant and courteous. More

by jhennessy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dennis Rademacher Jr.
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Aug 06, 2021 -

Mercedes-Benz of Henderson responded

Hi Jhennessy, It's really rewarding hearing that Dennis assisted and provided you with amazing service throughout your recent visit with us! Glad he went above and beyond with getting your vehicle in tip-top shape and returned to you all within a timely fashion! It brings us so much joy hearing that Robb also made your experience very welcoming. Thank you for allowing us the opportunity to earn your business and we're looking forward to seeing you again at your next scheduled interval. All the Best, Your Friends and Family at Mercedes-Benz of Henderson

August 04, 2021

Repair good; Pleased tire puncture was found; All personnel responsive throughout including service and transportation. Attentive "dealer associates" as well; Blake was tied up with customer; hande More

by thardy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Bane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Bootsma-Alverez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2021 -

Mercedes-Benz of Henderson responded

Hello, We take great pride in seeing that our guests are provided with thorough knowledge of their repairs, prompt service and a seamless experience! We are so pleased to know of Blakes quick call to action to ensure all service guest needs were being addressed in a timely manner! Thank you for your business and thoughtful recommendations! Best, Kimberlee Camargo Reputation and Brand Loyalty Ambassador

Aug 06, 2021 -

thardy responded

Be sure to give Will Bane a strong plus for his assist.

August 04, 2021

Great service. Very professional. Timely. Courteous. Thanks to Dennis for good service. While I waited for the vehicle the wait was not long and service was excellent. More

by merle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Rademacher Jr.
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Aug 06, 2021 -

Mercedes-Benz of Henderson responded

Hi Merle, We greatly appreciate you taking the time to post your 5-stars review! With all of the automotive competition out there, it's wonderful to hear Dennis assisted with getting your vehicle repaired and returned to you all within a timely fashion! We'll be sure to relay over the kind words expressed on your behalf. Thank you for allowing us the opportunity to earn your business and we're looking forward to serving you for many years to come! Best Wishes, Your Friends and Family at Mercedes-Benz of Henderson

July 31, 2021

5 Star is an understatement,Great dealership , clean and comfortable.No pressure and prices are fair.All the staff I had contact with where very friendly. More

by bigbaddad20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Bootsma-Alverez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2021 -

Mercedes-Benz of Henderson responded

Hi Bigbaddad20, Thank you so much for your awesome review and 5-star rating! Your wonderful rating reflects our mission; delivering world-class service experiences! We look forward to serving you for many years to come and are here to help should you need us! Take Care, Your Friends and Family at Mercedes-Benz of Henderson

July 30, 2021

I was having a complete meltdown not knowing what was wrong with my car. Once I brought it in to Mercedes Benz Henderson I was greeted by Dennis and he made sure he would get to the bottom of it. He let More

by Tarascott2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Rademacher Jr.
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Jul 30, 2021 -

Mercedes-Benz of Henderson responded

Hi Tara! It's really rewarding hearing that Dennis was able to assist and provide you with outstanding service throughout your recent visit with us. It brings us so much joy hearing that Mike was able to get your vehicle in tip-top shape and returned to you all within a timely fashion. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come and are here to help should you need us. Take care, Your Friends and Family at Mercedes-Benz of Henderson

July 30, 2021

Thanks to Ray Lo and Chip for their assistance to find the car I wanted. They were very patient and helpful. It was a great experience. More

by Foon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Lo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chip Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2021 -

Mercedes-Benz of Henderson responded

Hello, Thank you for allowing our talented team to be a part of the exciting purchase of your new vehicle! We are so pleased to read about your amazing experience working with Ray and Chip at Mercedes-Benz of Henderson. Your authentic review means the world to us and we look forward to having you as a valued member of our Fletcher Jones family! Please feel welcome to contact us anytime! All the best, Your Friends and Family at Mercedes-Benz of Henderson

July 28, 2021

Very good service and all staffs are very friendly. They provided everything I need. This is the second time I purchased my Mercedes with this deal shop and with same sales rep John. Very pleasant experienc More

by frank.feng
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Broadbent
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2021 -

Mercedes-Benz of Henderson responded

Hello, We absolutely value your feedback and thank you for the wonderful recommendations for both our sales and service teams! We are incredibly grateful to have earned your business and truly hope to have you as a lifelong loyal customer too! Your genuine compliments for John mean the world to us! Please feel welcome to contact us anytime! Best Wishes, Kimberlee Camargo Reputation and Brand Ambassador

July 24, 2021

They always take amazing care of me and my car! I would recommend this dealership to any and all of my friends and family. Thank you guys so much! More

by jennymen0102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Bootsma-Alverez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2021 -

Mercedes-Benz of Henderson responded

Hello Jenny, Thank you for leaving us this amazing 5-stars rating! Our team of associates are looking forward to serving you for many years to come! Please don't hesitate to reach out to us should you have any questions! Best, Your Friends and Family at Mercedes-Benz of Henderson

July 23, 2021

Chad was very attentive to my problem, he diagnosed what was wrong and promptly set in motion the necessary actions needed to repair my car. More

by Jrcara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Bartel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2021 -

Mercedes-Benz of Henderson responded

Hello, Thank you for allowing us the opportunity to serve you! We are grateful to have earned your business and kind recommendations for Chad! Congratulations on your purchase and please feel welcome to contact us anytime! Kind Wishes, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

July 23, 2021

Johnny, Ricky and Lisa were exceptional! All three employees are very professional and have answered my questions sing the way. Looking forward to seeing their friendly faces when I come in. More

by GildaSimonian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Lee Tillman
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Jul 25, 2021 -

Mercedes-Benz of Henderson responded

Hi Gilda, What a wonderful review! Thank you for taking the time to share and for the 5 star rating! We are thrilled to read that Johnny, Ricky, and Lisa took great care of you and were there to answer the questions you had! We are truly grateful to have earned your business and we look forward to serving you when you visit! Warmest regards, Your Friends and Family at Mercedes-Benz of Henderson

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