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Mercedes-Benz of Henderson
Henderson, NV
1,278 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,278 reviews
August 19, 2021
Excellent service for my c300----valet pick up service is awesome and I was treated like a VIP customer for a warranty service, even though I did not purchase the vehicle from the dealership. awesome and I was treated like a VIP customer for a warranty service, even though I did not purchase the vehicle from the dealership. More
by zbes
Employees Worked With
Erik Rudd
August 18, 2021
Amazing experience and great customer service from everyone throughout the process. Everyone was super friendly and helpful. Answered any and all questions I had every time everyone throughout the process. Everyone was super friendly and helpful. Answered any and all questions I had every time More
by MrFlorida
Employees Worked With
Trent Jenkins, Lisa Ortega
August 17, 2021
Scheduled Service A using valet service. Pickup and return to house went smooth and exceeded expectations. Pick up person was masked and pleasant. Service advisor was efficient and provided timely text return to house went smooth and exceeded expectations. Pick up person was masked and pleasant. Service advisor was efficient and provided timely text communication. Always a pleasure doing business with MB Henderson and highly recommend their service team. More
by BA123
Employees Worked With
Will Bane
August 16, 2021
We received fast and competent service for our vehicle. The mechanic went the extra mile and was able to diagnose the battery problem to a related electrical fault and solved the issue. Thank you for your The mechanic went the extra mile and was able to diagnose the battery problem to a related electrical fault and solved the issue. Thank you for your excellent service. More
by Vegas2u2
Employees Worked With
Erik Rudd
August 16, 2021
This was my first visit to the service department at MB of Henderson with a 2008 CLK350 convertible that I bought used last year. My ONLY gripe is check-in and check-out was confusing and a bit slow, but n of Henderson with a 2008 CLK350 convertible that I bought used last year. My ONLY gripe is check-in and check-out was confusing and a bit slow, but now that I know how next time will be better. Service advisor was great, every employee I engaged was very nice. Service was complete when promised. I appreciate that the invoice was texted and I could review before arriving to pick-up. More
by Henry
Employees Worked With
Blake Bootsma-Alverez
August 13, 2021
I have been utilizing Henderson Mercedes for many years now. Reason I would likely buy next car from there. Izzy Diaz in service was exceptional. I watched him interact in such a friendly and professional now. Reason I would likely buy next car from there. Izzy Diaz in service was exceptional. I watched him interact in such a friendly and professional manner with customers dropping off/picking up. That positively is not seen often and should be recognized. More
by Lan-Dai Addington
Employees Worked With
Izzy Diaz, Erik Rudd
August 13, 2021
They took my car into service at the quoted time. They took a reasonable amount of time to do the work. And the price was right. I loved the pictures and video given to me of the recommended services to b took a reasonable amount of time to do the work. And the price was right. I loved the pictures and video given to me of the recommended services to be done on my car when I checked out. Chad Bartel made the check in and check out procedures easy and quick. More
by Fracado4
Employees Worked With
Chad Bartel
