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Mercedes-Benz of Henderson

Henderson, NV

Overview
Reviews
Vehicles
4.8
1,278 Reviews
Call Dealership (702) 485-3000
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925 Auto Show Drive

Henderson, NV

89014

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Showing 1,278 reviews

September 02, 2021

They're very organized and I was very impressed. Immediately attended to the needs that my vehicle had and delivered it back in an exceptional time More

by Bonnetttc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Allen, Dave Leslie
Report | Print
Sep 05, 2021 -

Mercedes-Benz of Henderson responded

Hello, Thank you for choosing Mercedes-Benz of Henderson to attend to your service needs! Our team appreciates your business and is delighted to hear you were impressed with the timely and organized experience working with Bill and Dave! We look forward to serving you again at your next scheduled service interval. Kind regards, Your Friends and Family at Mercedes-Benz of Henderson

September 02, 2021

Will Bane and Spencer Kaplan are always very professional, helpful, courteous, and when I have an issue with my vehicle - always resolved immediately. Always recommend Henderson Mercedes and Wil More

by cancungod
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Will Bane, Spencer Kaplan
Report | Print
Sep 05, 2021 -

Mercedes-Benz of Henderson responded

Hello, Our entire service team greatly appreciates your amazing 5 star review! Your wonderful comments about your professional, courteous and accommodating service you had with Will and Spencer are a gift to our team. We truly consider our guests family and thrilled to know the kind manner the service team attended to you with. Thank you for your business and the opportunity to serve you! Happy Driving! Your Friends and Family at Mercedes-Benz of Henderson

August 31, 2021

Professional, friendly and treated us like family.Will Professional, friendly and treated us like family. Will and Cathy so polite, professional and went out of their way to to make our experience very More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Bane
Report | Print
Aug 31, 2021 -

Mercedes-Benz of Henderson responded

Hi Bob, Our entire service team greatly appreciates your amazing 5 star review! Your wonderful comments about your professional and friendly service you had is wonderful to read of. We truly consider our guests family and thrilled to know the kind manner the service team attended to you with. Thank you for your business and the opportunity to serve you! Warmest regards, Your Friends and Family at Mercedes-Benz of Henderson

August 31, 2021

Erik Rudd is the best! His service is top notch. Ask for Erik and he will guide you in the right direction no matter what the automotive situation is! More

by gabelopezcomedy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Rudd
Report | Print
Aug 31, 2021 -

Mercedes-Benz of Henderson responded

Hi Gabe, Thank you for choosing Mercedes-Benz of Henderson to attend to your service needs! Our team appreciates your business and is delighted to hear you had a top notch and informative experience working with our team! We look forward to serving you again at your next scheduled service interval. Best regards, Your Friends and Family at Mercedes-Benz of Henderson

August 30, 2021

Good service, timely, clean and safe environment, easy to make appointment, friendly and considerate staff. More

by Monsaludec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Bartel
Report | Print
Aug 30, 2021 -

Monsaludec responded

Good quality service

August 30, 2021

Dave is an excellent service advisor. Him and his team were able to assess all the issues on the vehicle, and they were able to help me in the right direction to have it serviced correctly the first time. More

by jaybe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Leslie
Report | Print
Aug 31, 2021 -

Mercedes-Benz of Henderson responded

Hello, Thank you for your business and 5 star review! It is wonderful to know of the informative and communicative service you received from Dave during your 1st service with the vehicle. We are grateful to have you as a valued part of our Fletcher Jones family and are always here to assist you with all of your Mercedes-Benz needs! Kind regards, Your Friends and Family at Mercedes-Benz of Henderson

August 26, 2021

Sprinter service department is GREAT! If you need anything for your sprinter ask for Dave Leslie and he can take care of you. Every time we bring a unit in their service department gets the job done More

by Romeo G
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Leslie
Report | Print
Aug 27, 2021 -

Mercedes-Benz of Henderson responded

Hi Romeo, Thank you for your business and the opportunity to serve you! Our team is honored to have such genuine feedback regarding the great Sprinter servicing you experienced during your visit with Dave. We strive to ensure guests receive the highest level of service and thrilled to have earned your confidence and loyalty! Take care, Your Friends and Family at Mercedes-Benz of Henderson

August 26, 2021

Awesome Dealership! Bought our Sprinter and Service it here for 5 years! Amazing Staff and Service! Highly Recommended!!! The Mercedes Benz Sprinter service advisor Dave Leslie is the best! Excellent Cust More

by rjfranklinlv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Leslie
Report | Print
Aug 27, 2021 -

Mercedes-Benz of Henderson responded

Hello, Thank you for allowing our sales and service teams the true pleasure of assisting you! We are thrilled to know Dave Leslies= is your service advisor as he is truly one of the best in the business and committed to see that his guests always receive the highest level of service and care at each and every visit. We are thrilled to know about yours! Should you have any questions or have any Sprinter & Mercedes-Benz needs, please don't hesitate to reach out to our team. Happy Driving! Your Friends and Family at Mercedes-Benz of Henderson

August 24, 2021

Everyone from start to finish was exceptional especially my service advisor, Erik Rudd. He is always professional, honest and kind, More

by JJ Lex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Rudd
Report | Print
Aug 24, 2021 -

Mercedes-Benz of Henderson responded

Hi JJ, We absolutely value your business and so very grateful to see your 5 star recommendations for Erik Rudd! Thank you for the opportunity to serve you and always feel welcome to contact us! Best, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

August 23, 2021

They are Always polite, and the service Gentalman that I deal with is absolutely the best. His name is Blake Alvarez. Customer Service is a big thing for me.And you guys have it. More

by Ms. Gee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Bootsma-Alverez
Report | Print
Aug 23, 2021 -

Mercedes-Benz of Henderson responded

Hi Ms. Gee, Wow! Our team is truly flattered to see your generous 5 star recommendations! With all of the automotive competition out there, it is wonderful to know that Blake took great care of you in a prompt and professional manner! Thank you for your business and the opportunity to serve you. Kind regards, Your Friends and Family at Mercedes-Benz of Henderson

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