Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Mercedes-Benz of Henderson

Henderson, NV

Overview
Employees
Reviews
Vehicles
4.8
1,279 Reviews
Mercedes-Benz of Henderson, A Fletcher Jones Company; The Newest Star in the Desert! Join our Preferred Owners who enjoy the Value, Luxury and Safety of owning a Mercedes-Benz along with the most affordable and convenient Mercedes-Benz service in the Las Vegas Valley. We are quick, friendly and easy to do business with; no waiting in lines or leaving your vehicle all day for minor maintenance. For major maintenance or repairs, we offer courtesy transportation options to fit your needs. Conveniently located at 925 Auto Show Drive in Henderson, near the US95 & I215 Beltway interchange, we are minutes away from anywhere in the Las Vegas Valley.
Contact Dealership
View Awards

925 Auto Show Drive

Henderson, NV

89014

Directions

By Type

Showing 1,279 reviews

September 15, 2021

Everything you would expect from a MB Dealership. From start to driving off in our new car, smoothly, thoughtful, caring, professional, and even fun. Monica Selvaggio, and her partner Chip, are outstandin More

by Michaud
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Selvaggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2021 -

Mercedes-Benz of Henderson responded

Hello, Thank you for allowing our talented team to be a part of the exciting purchase of your new vehicle! We are so pleased to read about your amazing experience working with Monica and Chip. Your authentic review means the world to us and we look forward to having you as a valued member of our Fletcher Jones family! Please feel welcome to contact us anytime! Congratulations and enjoy every mile! Your Friends and Family at Mercedes-Benz of Henderson

September 15, 2021

Dave Leslie our service advisor is the BEST! He is always on top with communication and managing expectations. More

by Sixt Fleet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Leslie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2021 -

Mercedes-Benz of Henderson responded

Hello, Thank you for your business and the opportunity to serve you! Our team is honored to have such genuine feedback regarding the communicative and result orientated service you experienced during your visit with Dave Leslie. We strive to ensure guests receive the highest level of service and thrilled to have earned your confidence and loyalty! Best, Your Friends and Family at Mercedes-Benz of Henderson

September 15, 2021

Tao who scheduled appointmentBlake the Service Tao who scheduled appointment Blake the Service Advisor Robin in the cafe All were AMAZING More

by kb
Recommend Dealer
Yes
Employees Worked With
Blake Bootsma-Alverez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny "Keoni" Alferez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin in the Cafe
Report | Print
Sep 16, 2021 -

Mercedes-Benz of Henderson responded

Hi there, Our team is flattered to know that your recent service experience was nothing short of excellent and we truly appreciate you complementing our commitment to ensure that guest receive their car back in tip-top shape! Thank you for the opportunity to serve you! We look forward to sharing your feedback with Thao, Blake and Robin and are here for you for all of your Mercedes-Benz needs! Well wishes, Your Friends and Family at Mercedes-Benz of Henderson

September 15, 2021

Professional, courteous, knowledgeable and respectful service advisor, Will Bane. Nice, clean showroom and waiting area. More

by Scorpio10273
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Will Bane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin at S class cafe, Robb MB driver
Report | Print
Sep 16, 2021 -

Mercedes-Benz of Henderson responded

Hi there, Seeing that our guests receive the highest level of service and care is our top priority! It is wonderful to know of the amazing level of service Will offers while attending to the needs of your vehicle. We want to ensure our guests are well informed and confident in the services being performed throughout the service process and really appreciate you sharing such genuine insight. All of us at Mercedes-Benz of Henderson are grateful to have earned your business and look forward to welcoming you back! Take care, Your Friends and Family at Mercedes-Benz of Henderson

September 13, 2021

I was impressed with the level of professionalism and quality of service I received. It was a quick turnaround & with easy shuttle service! I recommend. More

by jpSL500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Bane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2021 -

Mercedes-Benz of Henderson responded

Hello, Thank you for taking the time to leave us your 5 star review! We are happy to hear that your recent service visit with Will was impressive and that he was able to get your vehicle back to you in a timely manner! We appreciate your recommendations and are here for you should you have any questions or Mercedes-Benz needs. Best, Your Friends and Family at Mercedes-Benz of Henderson

September 11, 2021

Lee Stone is an exceptional Sales consultant. He was always helpful and honest. Within that day had me approved and ready to pick up my car with a full tank of gas. The staff where so helpful and friend More

by mendozar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Stone
Report | Print
Sep 11, 2021 -

Mercedes-Benz of Henderson responded

Hello, Guest satisfaction is important to us and we could not be more pleased to have you complement Lee on his level of service by rewarding us with your 5 star rating and first class recommendations! Our team is truly grateful for your business and the opportunity to serve you! Congratulations and enjoy every mile! Kind regard, Your Friends and Family at Mercedes-Benz of Henderson

September 10, 2021

It is always a pleasure to come and have my car serviced at this dealership! Will Bane has always given me the white glove treatment, not just the first time, but every time. Mr. Bane is always meticulous More

by jburr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Bane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2021 -

Mercedes-Benz of Henderson responded

Hello, Thank you for your business and 5 star review! It is wonderful to know of the meticulous and exemplary service you received from Will during your recent service visits! We are grateful to have you as a valued part of our Fletcher Jones family and are always here to assist you with all of your Mercedes-Benz needs! Driven to Excellence, Your Friends and Family at Mercedes-Benz of Henderson

September 10, 2021

The staff is so helpful and friendly. And the fact that I feel confident in their work. The feeling of safety when on a long trip I can stop at any Mercedes and get help. More

by Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Bane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2021 -

Mercedes-Benz of Henderson responded

Hi Rich, Thank you for your business and the opportunity to attend to your service needs. It was a pleasure to have you in for service and we are so pleased to know of the excellent service you experienced working with Will. Your genuine comments are truly a gift to our team as we strive to provide the best customer service experience possible! All of us at Mercedes-Benz of Henderson look forward to welcoming you back for all of your Mercedes-Benz needs. Well wishes, Your Friends and Family at Mercedes-Benz of Henderson

September 09, 2021

Will Banes is an exceptional service advisor, he makes it easy and the car is always ready in a reasonable time ! Hope Will never leaves More

by cinde1229@cox.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Bane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2021 -

Mercedes-Benz of Henderson responded

Hello, Thank you for allowing our service team the true pleasure of assisting you! We are thrilled to know Will is your service advisor as he is truly one of the best in the business and committed to see that his guests always receive the highest level of service and care at each and every visit. We are thrilled to know about yours! Take care, Your Friends and Family at Mercedes-Benz of Henderson

September 08, 2021

This is our 2nd car from MB Henderson. We love dealing with Ricky Lopez. He is always helpful, straight forward and honest. It took a little give and take but in the end, we were happy to move forward. Th More

by Don Lambert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2021 -

Mercedes-Benz of Henderson responded

Hi Don, Thank you for allowing our talented team to be a part of the exciting purchase of your 2nd vehicle with us! We are so pleased to read about your amazing experience working with Ricky Lopez. Your authentic review means the world to us and we look forward to having you as a valued member of our Fletcher Jones family! Please feel welcome to contact us anytime! Enjoy every mile! Your Friends and Family at Mercedes-Benz of Henderson

1
...
22
23
24
...
128