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Mercedes-Benz of Henderson

Henderson, NV

Overview
Employees
Reviews
Vehicles
4.8
1,279 Reviews
Mercedes-Benz of Henderson, A Fletcher Jones Company; The Newest Star in the Desert! Join our Preferred Owners who enjoy the Value, Luxury and Safety of owning a Mercedes-Benz along with the most affordable and convenient Mercedes-Benz service in the Las Vegas Valley. We are quick, friendly and easy to do business with; no waiting in lines or leaving your vehicle all day for minor maintenance. For major maintenance or repairs, we offer courtesy transportation options to fit your needs. Conveniently located at 925 Auto Show Drive in Henderson, near the US95 & I215 Beltway interchange, we are minutes away from anywhere in the Las Vegas Valley.
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925 Auto Show Drive

Henderson, NV

89014

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Showing 1,279 reviews

October 05, 2021

We always have a great experience at Mercedes! Everyone is really nice and friendly! The young man at the desk where you receive your paperwork and keys is a very good asset to the dealership. I didn’t cat More

by vjay05@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Bane
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2021 -

Mercedes-Benz of Henderson responded

Hello Vjay05@hotmail.com, Thank you so much for your awesome review and 5-stars rating! Your wonderful rating reflects our mission; delivering world-class service experiences! All of us at Mercedes-Benz of Henderson take great pride in serving our guests well and we are grateful for your business. Our team is looking forward to welcoming you again soon! All the Best, Your Friends and Family at Mercedes-Benz of Henderson

October 03, 2021

Can say enough about Richard… fantastic guy with all the great qualities you’d hope for in a car guy… easy going, attentive, completely knowledgeable, humorous and straight forward. what more can you ask f More

by Happy at Home Contracting
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Woodford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2021 -

Mercedes-Benz of Henderson responded

Hi there, What a great review! Thank you for taking the time to share and for your 5 star rating! Our team was thrilled to read that Richard was fantastic and knowledgeable during your visit! We thank you for your kind regards and recommendations and are here for you should you have any questions! All the best, Your Friends and Family at Mercedes-Benz of Henderson

October 01, 2021

Courteous, knowledgeable, helpful, prompt and fair are all words that are foremost when we consider Mercedes Benz of Henderson. More

by ricnteri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Broadbent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Ackerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Bootsma-Alverez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2021 -

Mercedes-Benz of Henderson responded

Hello, Thank you for your business and the opportunity to attend to your service needs. It was a pleasure to have you in for service and we are so pleased to know of the excellent service you experienced working with Scott, John, and Blake. Your genuine comments are truly a gift to our team as we strive to provide the best customer service experience possible! All of us at Mercedes-Benz of Henderson look forward to welcoming you back for all of your Mercedes-Benz needs. Kind regards, Your Friends and Family at Mercedes-Benz of Henderson

September 30, 2021

Whole process was amazing, thanks to my sales guy Shaun and management for assisting me More

by mihattakonjan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Lo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Holtwisch, Sebastian Matyjaszczyk
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Oct 01, 2021 -

Mercedes-Benz of Henderson responded

Hi Mihattakonjan, Congratulations on your beautiful Benz purchase! We are so appreciative of your loyalty and feedback about your experience with Shaun. It is our top priority to give guests an outstanding experience. With that being said, it is a delight to hear Shaun ensured you had a great time while searching for the perfect vehicle that best suits your needs! It was our pleasure to help you get to know every aspect of your vehicle. Our team of experts are looking forward to working with you for many years to come! We're wishing you many miles of enjoyment! Warm Wishes, Your Friends and Family at Mercedes-Benz of Henderson

September 30, 2021

All great....happy...with service...chad is awesome...great customer service...5 stars...across the board More

by Jean louis chalaye
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Bartel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2021 -

Mercedes-Benz of Henderson responded

Hi Jean Louis Chalaye, It's really rewarding hearing that Chad was able to assist and provide you with amazing service throughout your recent visit with us. We'll be sure to pass along the kind words expressed on your behalf. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many more years to come and are here to help should you need us. Best Wishes, Your Friends and Family at Mercedes-Benz of Henderson

September 30, 2021

We had a repair needed to our RV as we were headed home. Dave Leslie was amazing, getting the work done quickly even though this is a Very busy Sprinter service center. Dave made our unfortunate end of trip More

by Slavenwy4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Leslie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2021 -

Mercedes-Benz of Henderson responded

Hi Slavenwy4, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit with Dave Leslie. It brings us so much joy hearing Dave Leslie went above and beyond with getting your RV repaired and returned to you all within a timely fashion! We'll be sure to relay over the kind words expressed on your behalf. We are grateful for your business and we're looking forward to serving you for many years to come! Take Care, Your Friends and Family at Mercedes-Benz of Henderson

September 29, 2021

Lisa's explanation of how the Me Connect worked was very thorough. This is my very first Mercedes-Benz and my entire experience was outstanding! More

by Calypsso007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastian Matyjaszczyk
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Sep 29, 2021 -

Mercedes-Benz of Henderson responded

Hello there, Congratulations on the purchase of your 1st Mercedes-Benz!!! We are thrilled to know that our sales team was with you every step of the way during your car purchasing journey. We are especially elated to hear that Lisa Ortega was there for you when setting up the App for your vehicle. Should you have any additional questions regarding the app, services, or anything else you can think of, please don't hesitate to reach out to our team of experts. Congratulations again and enjoy every mile! Your Friends and Family at Mercedes-Benz of Henderson

September 27, 2021

Vehicle was completed on time, communication was timely, and vehicle was delivered clean. Customer service was great, service advisor provided great service advice on other maintenance items. More

by delroma1
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dennis Rademacher Jr.
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Sep 29, 2021 -

Mercedes-Benz of Henderson responded

Hello, Thank you for allowing our team at Mercedes-Benz of Henderson the opportunity to earn your business! We couldn't be more pleased to have such genuine five star recommendations! It is reviews like this the truly exemplifies our teams commitment in providing wonderful service experiences each and every day! Happy Driving! Your Friends and Family at Mercedes-Benz of Henderson

September 27, 2021

Very good with customer services and employees are very helpful. I have nothing else to say. More

by Sanaehs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Bartel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2021 -

Mercedes-Benz of Henderson responded

Hi there, Wow! Our team is truly flattered to see your generous 5 star recommendations! With all of the automotive competition out there, it is wonderful to know that Chad and the service took great care of you in a prompt and professional manner! Thank you for your business and the opportunity to serve you. Best regards, Your Friends and Family at Mercedes-Benz of Henderson

September 26, 2021

I've never owned a luxury car before and boy can I tell the difference in service. The entire experience from scheduling, to meeting with Dennis, to using the loaner car, were all great. More

by sskrill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Rademacher Jr.
Report | Print
Sep 29, 2021 -

Mercedes-Benz of Henderson responded

Hello, Seeing that our guests receive the highest level of service and care is our top priority! It is wonderful to know of the amazing level of service Dennis offers while attending to the needs of your vehicle. We want to ensure our guests are well informed and confident in the services being performed throughout the service process and really appreciate you sharing such genuine insight. All of us at Mercedes-Benz of Henderson are grateful to have earned your business and look forward to welcoming you back! Warm wishes, Your Friends and Family at Mercedes-Benz of Henderson

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