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Mercedes-Benz of Henderson

Henderson, NV

Overview
Employees
Reviews
Vehicles
4.8
1,279 Reviews
Mercedes-Benz of Henderson, A Fletcher Jones Company; The Newest Star in the Desert! Join our Preferred Owners who enjoy the Value, Luxury and Safety of owning a Mercedes-Benz along with the most affordable and convenient Mercedes-Benz service in the Las Vegas Valley. We are quick, friendly and easy to do business with; no waiting in lines or leaving your vehicle all day for minor maintenance. For major maintenance or repairs, we offer courtesy transportation options to fit your needs. Conveniently located at 925 Auto Show Drive in Henderson, near the US95 & I215 Beltway interchange, we are minutes away from anywhere in the Las Vegas Valley.
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925 Auto Show Drive

Henderson, NV

89014

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Showing 1,279 reviews

October 28, 2021

Fast and honest service. We have always been able to schedule services and get a quick turn around on our sprinters which is critical for business. More

by mariosmilesformiles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Leslie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2021 -

Mercedes-Benz of Henderson responded

Hello Mariosmilesformiles, Thank you so much for your awesome review and 5-stars rating! Your wonderful rating reflects our mission; delivering world-class service experiences! We look forward to serving you for many years to come and are here to help should you need us. Take Care, Your Friends and Family at Mercedes-Benz of Henderson

October 27, 2021

We have a 2018 RV based on the 3500 Sprinter chassis. We've brought our vehicle in for service several times. Dave Leslie and the service department have always gotten the work done accurately and on t More

by Leisure Travel Van Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Leslie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2021 -

Mercedes-Benz of Henderson responded

Hi Leisure Travel Van Owner, Thank you so much for your awesome review and 5-stars rating! Your wonderful rating reflects our mission; delivering world-class service experiences! Guest satisfaction is our highest priority and we are thankful for your kind feedback. It brings us so much joy hearing that Dave Leslie assisted with getting your vehicle repaired and returned to you all within a timely manner. Our team is looking forward to serving you for many years to come and are here to help should you need us. All the Best, Your Friends and Family at Mercedes-Benz of Henderson

October 26, 2021

Great service with courtesy loaner vehicles. Erik is a great service adviser. Professional and experienced adviser. More

by kathyholstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Rudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2021 -

Mercedes-Benz of Henderson responded

Hi Kathyholstein, Thank you for the opportunity to serve you! We're so glad you like Erik's work! We'll be sure to pass along the kind words expressed on your behalf. Providing a loaner vehicle is one of the many perks we offer to our guests. Our team is looking forward to assisting you for many years to come and are here to help should you need us. Warm Wishes, Your Friends and Family at Mercedes-Benz of Henderson

October 25, 2021

Knowledgeable and helpful staff who cared to hear our opinions and what we were looking for in our next vehicle More

by kb13schuster
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2021 -

Mercedes-Benz of Henderson responded

Hello Kb13schuster, Congratulations on your gorgeous Benz! Thank you for choosing Mercedes-Benz of Henderson! It is our top priority to give guests an amazing experience. With that being said, it is a delight to hear that our team ensured you had a great time while searching for the perfect vehicle that best suits your needs! It was our pleasure to help you get to know every aspect of your vehicle. We'll be sure to relay over the kind words expressed on your behalf. Our team is grateful to have earned your business and recommendations and look forward to welcoming you again soon! We're wishing you many miles of enjoyment! Take Care, Your Friends and Family at Mercedes-Benz of Henderson

October 24, 2021

Always able to meet my needs, provide a loaner, be done in a timely manner, leave my vehicle clean without evidence they were in it, perform service as expected without issues and Chad is a great service w More

by pahrumpParalegal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Bartel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2021 -

Mercedes-Benz of Henderson responded

Hi PahrumpParalegal, Thank you so much for your awesome review and 5-stars rating! Your wonderful rating reflects our mission; delivering world-class service experiences! It brings us so much joy hearing that Chad went above and beyond with getting your vehicle repaired and returned to you all within a timely fashion! Our team is grateful for your business and recommendations and look forward to serving you for many years to come! All the Best, Your Friends and Family at Mercedes-Benz of Henderson

October 15, 2021

Excellent experience from start to finish! Thank You to Sebastian & Shaun! You are the best!! More

by chartmanlv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Holtwisch, Sebastian Matyjaszczyk
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Oct 15, 2021 -

Mercedes-Benz of Henderson responded

Hi Chartmanlv, Congratulations on your beautiful purchase! The team at Mercedes-Benz of Henderson strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Sebastian and Shaun have always been helpful, knowledgeable, and assisted you the best pricing to care for your vehicle. It was our pleasure to help you get to know every aspect of your vehicle. Our team is grateful for your business and recommendations and look forward to working with you for many years to come! We're wishing you many miles of enjoyment! Take Care, Your Friends and Family at Mercedes-Benz of Henderson

October 15, 2021

Awesome service experience - Dave Leslie is outstanding!!! I would highly recommend this dealership to any Sprinter owners. More

by Tom Sheehy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Leslie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2021 -

Mercedes-Benz of Henderson responded

Hello Tom Sheehy, Thank you for the opportunity to serve you! We are thrilled to know of the great efforts put forth during your service visit with Dave Leslie and appreciate you complimenting our level of professionalism. Our team is truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us. Take Care, Your Friends and Family at Mercedes-Benz of Henderson

October 09, 2021

As usual my service rep is fantastic. Great customer service and professionalism. Love my dealership More

by Sandy J LV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Rudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2021 -

Mercedes-Benz of Henderson responded

Hi Sandy J LV, Our team of associates are excited to hear that you were assisted promptly and provided with amazing service throughout your recent visit with us. It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to welcoming you again soon! Warm Wishes, Your Friends and Family at Mercedes-Benz of Henderson

October 08, 2021

Great fast good perfect the best place to take your car to get service and staff is great More

by ttion10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Rudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2021 -

Mercedes-Benz of Henderson responded

Hello Ttion10, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of professionalism. Our team is truly flattered to have such heartfelt recommendations and look forward to welcoming you again soon! Take Care, Your Friends and Family at Mercedes-Benz of Henderson

October 08, 2021

SCOTT WAS SIMPLY A JOY TO WORK WITH. WE WERE NOT PRESSURED AND GAVE US PLENTY OF TIME TO DECIDE ON A VEHICLE…SEVERAL DAYS. HE WAS ALWAYS AVAILABLE TO MESSAGE OR CALL WITH ANY QUESTIONS WE HAD. I H More

by LBEC126
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Rudd
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Ackerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2021 -

Mercedes-Benz of Henderson responded

Hi LBEC126, Congratulations on your gorgeous Benz! We are so appreciative of your loyalty and feedback about your experience with Scott. I am very happy to hear that Scott went above and beyond with getting you into your desired choice of vehicle that best suits your needs! We'll be sure to relay over the kind words expressed on your behalf. We look forward to assisting you for many years to come and are here to help should you need us. Our team is wishing you many miles of enjoyment! All the Best, Your Friends and Family at Mercedes-Benz of Henderson

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