Mercedes-Benz of Henderson
Henderson, NV
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Autstandig, supperior customer services. In my hamble opinion Mercedes Benz don’t sell car instead Mercedes Benz catter to customer needs and or wants with a car that made me feel at home. I drove out opinion Mercedes Benz don’t sell car instead Mercedes Benz catter to customer needs and or wants with a car that made me feel at home. I drove out Mercedes Benz dealership with peace of mind and trust that I don’t have to worry about anything, Ray will take care of me. Wow...what a great feeling! More
OUTSTANDING service - bought two cars there in the last month, and both deals were easy and painless - what a concept. Fantastic customer service in all respects. month, and both deals were easy and painless - what a concept. Fantastic customer service in all respects. More
I will be back to this dealer and will tell ALL my friends to go buy a car here. Ray Long did an amazing job. I was in and out with my new car in less than 90 minutes. I plan on going back in the near friends to go buy a car here. Ray Long did an amazing job. I was in and out with my new car in less than 90 minutes. I plan on going back in the near future to buy another car. They gave me a great deal and I will not forget the work they did for me. More
Every aspect of the sales process was beyond perfect from beginning to end. My happiness and satisfaction were the top priorities throughout. Everything was eagerly done to accommodate my slightest wish. beginning to end. My happiness and satisfaction were the top priorities throughout. Everything was eagerly done to accommodate my slightest wish. More
Great experience, everyone was so professional and not pushy at all. Love the car!! This is the 2nd car I purchased from Mercedes, and I love the new updates on the Nav. Great job.... pushy at all. Love the car!! This is the 2nd car I purchased from Mercedes, and I love the new updates on the Nav. Great job.... More
I had been looking for a new E350 for months. I had visited 3 dealers and had emailed 5 more.All though all the dealers were friendly I wasn't finding any of them willing to work with me in regards to visited 3 dealers and had emailed 5 more.All though all the dealers were friendly I wasn't finding any of them willing to work with me in regards to the exact car I wanted and the pricing of the car. I was surfing the internet and was looking at the new inventory at Mercedes of Henderson in Henderson,NV. I found a car that interested me and called the Internet Manager Ray Jimenez.I told Ray what I was looking at and wanted to make an appointment. He said no appointment necessary that he would be available when I came down. My wife and I arrived 30 minutes later. We met Ray in the showroom and told him what we were looking for. He ask us to come to his office to discuss Mercedes Benz. Ray made it very clear that he and Mercedes Benz of Henderson wanted to earn my business. Ray took us outside to view the E350 we were interested in. After showing us the car and answering our questions about the car we took a test drive. It was everything we had expected. Went back to the office to discuss pricing. No pressure from Ray, he really wanted to work with us in getting a price we could live with. We came to an agreement on price for the car and for a trade in of our GMC Acadia.Paperwork was handled in a timely manner by Ray and then by Pete Moneo the finance manager. It took less than 30 minutes with Pete to complete the transaction.After signing the contact for the car we went back to see Ray. He had our new car ready for delivery. We spent the next 90 minutes going over every detail of the functioning of the E350. I have never had anyone in a car dealer spend that about of time on showing me how all the features of a new car work. I look forward to enjoying my new E350 and also looking forward to doing business with Ray and Pete again. Best car experience I have ever had. More
my husband has always wanted a mercedes and nowhe finally got a new one for his 73rd birthday. he is estatic.he loves it we have nothing but good things to say about the dealership.we were treated like royal got a new one for his 73rd birthday. he is estatic.he loves it we have nothing but good things to say about the dealership.we were treated like royalty in both the buying process and after.we could not have ask for more. everyone we dealt with went far beyond expectations. More
Rich goes above and beyond in all areas. He truly makes me feel as a valued client and is consistent in doing so. And I also felt very comfortable working with Pete. That is a huge compliment for his posit me feel as a valued client and is consistent in doing so. And I also felt very comfortable working with Pete. That is a huge compliment for his position in financing. Thank you, Craig Turner More
Great experience Mr Mann was very patient with my wife and also sensitive to my needs that we did not have a lot of time to spend in the dealership. and also sensitive to my needs that we did not have a lot of time to spend in the dealership. More
The staff at Mercedes Benz of Henderson is very professional and easy to work with. They treat their customers as if they are family and like no other dealership I have been to. professional and easy to work with. They treat their customers as if they are family and like no other dealership I have been to. More