Mercedes-Benz of Henderson
Henderson, NV
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The MB-Hend Team was great! Ray J, Paul and Mel are awesome professionals...hubby just bought the kids and I a '06 Armada LE 52k/mi for a sweet deal, thank-you HONEYBOO-BOO (inside joke)and thank-you M awesome professionals...hubby just bought the kids and I a '06 Armada LE 52k/mi for a sweet deal, thank-you HONEYBOO-BOO (inside joke)and thank-you MB-Hend!!! More
We were looking for a particular car type and my wife contacted the dealership by email, they responded within a hour as to what they had. We went the next morning drove the car and after some low key ne contacted the dealership by email, they responded within a hour as to what they had. We went the next morning drove the car and after some low key negotations we bought it. We are very satisfied with the deal,car and dealership. We would go back to buiy another car. More
This is not the first time I have purchased a new vehicle but this is the first time that I have enjoyed the process of buying one. Just purchased today a 2013 c250 from Ray Jimenez and found Ray to be very but this is the first time that I have enjoyed the process of buying one. Just purchased today a 2013 c250 from Ray Jimenez and found Ray to be very pleasant dealing with. Ray worked hard to get me the deal I wanted. I would and will highly recommend this dealership and Ray Jimenez. Thank you Bill More
Best people in the world to work with Bryan and Leah! Best people in the world to work with Bryan and Leah! Great team and will keep coming back because of them. Thank you so much, Sean Best people in the world to work with Bryan and Leah! Great team and will keep coming back because of them. Thank you so much, Sean More
This dealership and the staff is above average. Paul Williams is professional, friendly, courteous and has a great sense of humor. Great qualities to provide him with a great future. I would appreciate Williams is professional, friendly, courteous and has a great sense of humor. Great qualities to provide him with a great future. I would appreciate it if his manager make him aware of the appreciation of his service to his customers. More
Jim and Mark were absolutely phenomenal to work with. Professional, friendly, mindful of time and no hassle pricing. I was recommended to this dealership in particular from a friend who has worked with J Professional, friendly, mindful of time and no hassle pricing. I was recommended to this dealership in particular from a friend who has worked with Jim previously and now I know why! More
i just stopped by the dealership this afternoon and the first question salesman Ricky Yan asked me was how i will be financing the car because Mercedes doesn't finance students... How I will be paying for first question salesman Ricky Yan asked me was how i will be financing the car because Mercedes doesn't finance students... How I will be paying for the car is NONE of your BUSINESS.... also not once did he smile... i had to ask him to smile because he looked upset and his answer was "it was really busy yesterday, im not mad, im just tired".... i dont care if he sold 100 cars yesterday, if you dont want to help me buy a car that's fine but what a lame excuse. Please retrain his customer service skills Mercedes because after test driving from Lexus, Audi, and BMW this afternoon, i will not go back to your dealership because of this unpleasant and rude experience. More
Overall this was the best experience we have had purchasing a vehicle and were impressed. Friendly, not pushy, quick transaction and a great price. Definitely recommend this dealership. However.. purchasing a vehicle and were impressed. Friendly, not pushy, quick transaction and a great price. Definitely recommend this dealership. However...We did purchase a pre-owned vehicle and was only provided one remote for the vehicle and no owners manual. This type of stuff is common when buying pre-owned "as is". For the remote, we were told and convinced that we may be able to get one with no cost. After 2 weeks of "looking into it" we were told we could purchase one. More
Was a great experience from when I walked in the door and was greeted by Drenna. She was a first class sales person and I enjoyed dealing with her. Then on to Pete in finance. Down to earth, friendly and p was greeted by Drenna. She was a first class sales person and I enjoyed dealing with her. Then on to Pete in finance. Down to earth, friendly and professional. Was a very pleasant experience overall. More