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Mercedes-Benz of Henderson
Henderson, NV
1,279 Reviews
Mercedes-Benz of Henderson, A Fletcher Jones Company; The Newest Star in the Desert!
Join our Preferred Owners who enjoy the Value, Luxury and Safety of owning a Mercedes-Benz along with the most affordable and convenient Mercedes-Benz service in the Las Vegas Valley.
We are quick, friendly and easy to do business with; no waiting in lines or leaving your vehicle all day for minor maintenance. For major maintenance or repairs, we offer courtesy transportation options to fit your needs. Conveniently located at 925 Auto Show Drive in Henderson, near the US95 & I215 Beltway interchange, we are minutes away from anywhere in the Las Vegas Valley.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,279 reviews
December 16, 2014
Excellent people to work with! Not only would I recommend this dealership, I have several times already. Thomas Judge is the best salesman I have dealt with, having bought 17 cars i Not only would I recommend this dealership, I have several times already. Thomas Judge is the best salesman I have dealt with, having bought 17 cars in the last 14 years that is saying something. He set up my appointment with the service center where Kevin Ong took care of me. Once again and very nice person to work with. He took very good care of me and made sure our car got serviced in a timely fashion. Thanks to both Thomas and Kevin! More
by Tazicon
Employees Worked With
Kevin Ong, Tom Judge
December 14, 2014
Routine Maintenance The Service Techs and others were exceptional. Doug Murray and his team of experts were very quick and efficient. The Loaner Car was too small for som The Service Techs and others were exceptional. Doug Murray and his team of experts were very quick and efficient. The Loaner Car was too small for someone my height (6'3"). More
by Hmelton44
Employees Worked With
Doug Murray
November 26, 2014
5 star We were going back from Las Vegas to Los Angeles yesterday and noticed the navi is not functioning so i google mercedez benz dealers in the area. I fo We were going back from Las Vegas to Los Angeles yesterday and noticed the navi is not functioning so i google mercedez benz dealers in the area. I found the one in Las Vegas and asked for help and they accomodated us promptly but that time they diagnosed the problem is the sd card and they are out of stock. They told us to try MB on Henderson. so we went. They provided exceptional customer care They accomodated us for a quick service appointment and they able to fix it and help us return back home safely. More
by Sandre Adanzo
Employees Worked With
I forgot the name
November 21, 2014
Everything done the first time and on time. Took the car right in did a diagnostic review and washed the car everything was good, was in the week before for the complimentary oil change in and o Took the car right in did a diagnostic review and washed the car everything was good, was in the week before for the complimentary oil change in and out quickly and professional More
by RMN
Employees Worked With
Stephan Huor, Tom Judge
November 19, 2014
Normal service appointment The team is great to work with and Dustin is exceptional. My service needs are always taken care of with no hassles or drama and he is always eager t The team is great to work with and Dustin is exceptional. My service needs are always taken care of with no hassles or drama and he is always eager to please. More
by rjbenterprises
Employees Worked With
Dustin Dapkus
November 07, 2014
Simply the best !! Always a great experience. The entire staff is always friendly and courteous. The service on the vehicle is always completed on time and as quoted. Always a great experience. The entire staff is always friendly and courteous. The service on the vehicle is always completed on time and as quoted. Never any unwanted surprises. Can't say enough about the entire staff. Thank you More
by ginaflihan
Employees Worked With
Robert Berrara
October 31, 2014
Very Happy Kevin Ong and Gus were awesome, they took care of everything and they were even able to extend my loaner car for a day so that I could pick up my car Kevin Ong and Gus were awesome, they took care of everything and they were even able to extend my loaner car for a day so that I could pick up my car at the best time for my schedule. Overall very happy and will definitely be back in the future. Thanks guys! More
by Kbear626
Employees Worked With
Kevin Ong, Patrick (mechanic, sorry I don't know the last name), Gus Hoppel
October 16, 2014
I CAN'T COMPLAIN WITH THE SERVICE AND ATTENTION I GOT IT WAS A PLEASURE TO TAKE MY CAR FOR SERVICE, THE TREATMENT BY ALL THE PERSONEL I DEAL WITH WAS EXCELLENT, AND THE CAR YOU LOAN ME WAS BEATUFULL IT WAS A PLEASURE TO TAKE MY CAR FOR SERVICE, THE TREATMENT BY ALL THE PERSONEL I DEAL WITH WAS EXCELLENT, AND THE CAR YOU LOAN ME WAS BEATUFULL More
by JOAQUINLANZA
Employees Worked With
Ray Jimenez, Dustin Dapkus
September 23, 2014
Unpleasant Experience I bought my car online from this dealer then have it ship to California. The whole experience is a disaster. The car arrived dirty inside and outside I bought my car online from this dealer then have it ship to California. The whole experience is a disaster. The car arrived dirty inside and outside, dupont paint care paid for but did not applied, mileage on car does not match DMV paperwork. Deal closed on June 27 but did not receive car till July 10 night time. Car got trucked from NV to CA on a 10 car transport truck with no protection over the car. Car has funny sound from bottom ever since delivery then finally Found out in less than 60 days that bottom of car was torn/damaged. Called dealer and sales person to try to resolve but the answer is Sorry, its too long nothing we can do. So all I can say is, be careful when dealing with this dealer. More
by neivns
Employees Worked With
Michael Krebs
September 22, 2014
2012 ML350 Bluetec I had a great experience dealing with the professionals at Henderson Mercedes Benz, specifically Ray Jimenez, Internet Sale Director and Pete Moneo, F I had a great experience dealing with the professionals at Henderson Mercedes Benz, specifically Ray Jimenez, Internet Sale Director and Pete Moneo, Finance Director. As an out of town buyer, Ray coordinated a smooth process for me to come in and purchase the vehicle. Pete was very thorough and clearly explained all aspects of the financial part of the purchase, including various service plans with pros and cons of each. The result was a quality experience and I got the vehicle I wanted at a good price. More
by djsmith1315
Employees Worked With
Bill Szabo, Ray Jimenez, Pete Moneo
