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Mercedes-Benz of Henderson
Henderson, NV
1,279 Reviews
Mercedes-Benz of Henderson, A Fletcher Jones Company; The Newest Star in the Desert!
Join our Preferred Owners who enjoy the Value, Luxury and Safety of owning a Mercedes-Benz along with the most affordable and convenient Mercedes-Benz service in the Las Vegas Valley.
We are quick, friendly and easy to do business with; no waiting in lines or leaving your vehicle all day for minor maintenance. For major maintenance or repairs, we offer courtesy transportation options to fit your needs. Conveniently located at 925 Auto Show Drive in Henderson, near the US95 & I215 Beltway interchange, we are minutes away from anywhere in the Las Vegas Valley.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,279 reviews
March 29, 2016
NEW CAR PURCHASE WORKING WITH TRENT AND PETE WAS VERY EASY AND VERY ENJOYABLE , WE FELT LIKE WE WERE NOT BEING PUSHED BY THE DEALERSHIP / SALESMAN TO PURCHASE MORE THE WORKING WITH TRENT AND PETE WAS VERY EASY AND VERY ENJOYABLE , WE FELT LIKE WE WERE NOT BEING PUSHED BY THE DEALERSHIP / SALESMAN TO PURCHASE MORE THEN WE WANTED More
by James1953
March 23, 2016
It was a great experience Every thing that we needing done was done thanks to Dustin Dapkus also your employees made us feel at home, lastly great lounge and coffee. Every thing that we needing done was done thanks to Dustin Dapkus also your employees made us feel at home, lastly great lounge and coffee. More
by Wendy's wagon
Employees Worked With
Gus Hoppel, Butch Jacobs, Dustin Dapkus
March 17, 2016
Stellar Service The crew at Mercedes of Henderson are a rare bread. Not only is the dealership practically in my backyard each and every representative goes out of th The crew at Mercedes of Henderson are a rare bread. Not only is the dealership practically in my backyard each and every representative goes out of there way to take care of you. As a customer, service is KEY. Being in the hospitality business and having reached a degree of success, I owe that success to our customer service. When I'm out in the real world and it's time for me to get good customer service, Mercedes of Henderson in every way DELIVERS! Dustin heads up the service depatment. Thr day you need to take your Mercedes or any car they sell to get serviced you will have a chance to meet a truly devoted and focused individual. When your there tell him Chef says hello. BTW the sales department with Gus and Paul deserve a shout out as well. More
by thechef1
Employees Worked With
Paul Williams, Gus Hoppel, Dustin Dapkus
March 17, 2016
Excellent customer service Knowledgeable and very professional staff and excellent customer service will highly recommend to others to purchase MBZ cars as this is my third MBZ Knowledgeable and very professional staff and excellent customer service will highly recommend to others to purchase MBZ cars as this is my third MBZ car More
by Rose
Employees Worked With
Ricky Lopez
March 07, 2016
Top service guy Dustin Dapkus Dustin is extremely knowledgable about these vehicles. I trust him and know he will check all my concerns out when I go in for a service. Dustin is extremely knowledgable about these vehicles. I trust him and know he will check all my concerns out when I go in for a service. More
by Emily1234
Employees Worked With
Dustin Dapkus
February 12, 2016
Wyndell Is the Man Bought a CPO car from this dealership. Wyndell was a pleasure to work with. I even came from Phoenix to purchase a car from this dealership. Bought a CPO car from this dealership. Wyndell was a pleasure to work with. I even came from Phoenix to purchase a car from this dealership. More
by robert 253731
Employees Worked With
Wyndell
January 30, 2016
Great Costomer service! Very professional, first class Costomer service! I will definitely be a repeate Costomer! Rich Woodford went out of his way to get me exactly what I w Very professional, first class Costomer service! I will definitely be a repeate Costomer! Rich Woodford went out of his way to get me exactly what I wanted More
by artur
Employees Worked With
January 19, 2016
Excellent overall service Excellent service Excellent personal attention The whole overall experience was outstanding Have purchased many vehicles over last 7 years and ha Excellent service Excellent personal attention The whole overall experience was outstanding Have purchased many vehicles over last 7 years and have dealth with the service department More
by Shafik
Employees Worked With
Ray Jimenez
January 11, 2016
I must set an appointment to drop my car for service I was experiencing problems with my car vibrating. I called and want to make arrangements for service. I was told I must make an appointment and see I was experiencing problems with my car vibrating. I called and want to make arrangements for service. I was told I must make an appointment and see my assigned service advisor or I could not have service. I said I wanted to supply any information on the phone and drop it at my convenience. They could fix it any time as I have three cars and can only drive one at a time. I was told this was not this dealerships procedure and I must comply. I stated that I am not an employee but a customer. I asked for the service manager to call. He never called. Found another company that could provide service at my car at my convenience, not theirs. A full set of premium tires and a job well done......Elsewhere. More
by screenname
Employees Worked With
unknown
January 10, 2016
C32 amg Really nice staff and dealership. Like a country club. Very comfortable lounges and the receptionist was also friendly not to mention the nice cars on Really nice staff and dealership. Like a country club. Very comfortable lounges and the receptionist was also friendly not to mention the nice cars on the showroom floor More
by Ahortonoo1
Employees Worked With
Zane
