Mercedes-Benz of Henderson

Purchased a new 2017 Mercedes C63s AMG Today I turned in my Mercedes for a new 2017 C63s AMG. Sales staff Lauren McDade and Tom Judge were awsome to deal with. Very informative in all of my Today I turned in my Mercedes for a new 2017 C63s AMG. Sales staff Lauren McDade and Tom Judge were awsome to deal with. Very informative in all of my questions and concerns regarding the vehicle I was purchasing. Infact, this is my third purchase. The customer service is exceptional and I felt important. There was no pressure whatsoever from staff to make a purchase (I can't say that about other dealers). Thank you so much for answering all of my questions and concerns. Your the best. I'm a happy returning customer for now and in the foreseeable future. TS Nikkie More

Salesman Trent did a great job for me when i purchased my vehicle and he has helped me from that point forward even when the issues had nothing to do with him. Trent did a great job for me when i purchased my vehicle and he has helped me from that point forward even when the issues had nothing to do with him. I can't thank him enough for his exceptional customer service. More

Sales This car buying experience was as good as it gets. The pre-owned SL550 we purchased was everything as advertised and then some(virtually new)! A very This car buying experience was as good as it gets. The pre-owned SL550 we purchased was everything as advertised and then some(virtually new)! A very professional and friendly staff and the whole transition was painless and smooth! More

Got my Jaguar After chasing down a couple of potential Jaguar F-Types and having them sold out from under me (out of state buyer), Trent assured me that this wouldn After chasing down a couple of potential Jaguar F-Types and having them sold out from under me (out of state buyer), Trent assured me that this wouldn't happen with the one his dealership had and he was true to his word. He responded quickly to all my enquiries by phone and email including a couple of times outside of the usual dealership hours and was happy to provide additional information and photographs of the car. Once the paperwork was all done, Trent let me know when the shipping company were on site and on their way back with my car. Thanks Trent, if I make it to NV, beer on me. More

Service Great level of service and all repairs done quickly. service consultant was very knowledgeable to all my questions. I would recommend this dealership Great level of service and all repairs done quickly. service consultant was very knowledgeable to all my questions. I would recommend this dealership to friends family and more. awesome!!!!!! More

Sales man was able to provide me with a vehicle that met my requirements and my budget. I am very satisfied with my experience at Henderson Mercedes. man was able to provide me with a vehicle that met my requirements and my budget. I am very satisfied with my experience at Henderson Mercedes. More

sales I wish the stock inventory was accurate. I made a deal and spent over an hour for a GLC-300, finally when I was on a stage of finance staff were rea I wish the stock inventory was accurate. I made a deal and spent over an hour for a GLC-300, finally when I was on a stage of finance staff were realize that the vehicle wasn't supposed for sale. Excuse was stock associate massed up and parked in wrong spot. Little disappointed. More

After sales, I still not be able to use remote on my car to I still am not able to use my remote control to my garage. I was rushed to done some survey but nothing back to me. I still am not able to use my remote control to my garage. I was rushed to done some survey but nothing back to me. More

I never have excellent service before. I stop by to get info for price and trade in my vehicle. Joey gave me the correct info and explain to me the processing. Excellent service. I stop by to get info for price and trade in my vehicle. Joey gave me the correct info and explain to me the processing. Excellent service. More

Great service, thank you! I had a nail in my tire. I called Thurs and was able to make an appointment for Friday. Staff on the phone was fast and friendly. Geoffrey from servic I had a nail in my tire. I called Thurs and was able to make an appointment for Friday. Staff on the phone was fast and friendly. Geoffrey from services helped me the day of. He was very welcoming and professional. I'm in my 20s, first car, and Ive always relied on my father for car issues. I appreciated Geoffrey informing me of the process and updating me along the way in person and via text. Unfortunately, my tire was unreparable and needed to be replaced. He quoted me about $300 for the tire and offered alternative options such as patching it up now, price checking other stores. For my safety and uncertainty of finding service (it's Christmas weekend), I chose to replace at the dealership. The 2 hour total wait time was reasonable, lounge area was comfortable, and Geoffrey was always checking on me. When paying, the cashiers were more attentive to each other behind the desk than with the customer. My car looked awesome after the wash and I'm glad they were able to replace the tire right away. More