Mercedes-Benz of Henderson
Henderson, NV
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Fantastic Experience This is the 3rd car that I have purchased from Steve and the team. They all make the buying experience a pleasure, and I will continue to buy from th This is the 3rd car that I have purchased from Steve and the team. They all make the buying experience a pleasure, and I will continue to buy from them. More
The best car buying experience in a long time I love new cars, but absolutely HATE dealing with the salespeople/dealerships. I was beyond pleasantly surprised at how fast, friendly, and professio I love new cars, but absolutely HATE dealing with the salespeople/dealerships. I was beyond pleasantly surprised at how fast, friendly, and professional everyone was today in helping me get a great price on my new Mercedes! Ricky was a complete gentleman as our sales associate and we were treated extremely well by Mel and Lauren. Even dealing with the finance manager, Pete, was unbelievably pleasant. I have bought new BMW's, a Lexus, and a Corvette in this town and NEVER have I been treated so well until today. I will be continuing to do business with this dealership in the future, as well as recommending them to my friends and family. Thank you! More
Amazing service advisor I recently took in my car and the help Shawn gave me was amazing. He was very thoughtful and knowledgeable on the brand. I was impressed. He also kept I recently took in my car and the help Shawn gave me was amazing. He was very thoughtful and knowledgeable on the brand. I was impressed. He also kept me updated with what was going on w my car, which is rare. This world needs more service guys like Shawn. He's an asset to this dealership. More
Quick, friendly, helpful I brought my Mercedes here for a routine service, this was my first visit to this dealership and I was thoroughly impressed. Shawn is my service agent I brought my Mercedes here for a routine service, this was my first visit to this dealership and I was thoroughly impressed. Shawn is my service agent and he's great. Very professional, friendly, and extremely helpful. Looking forward to returning to this dealership for any future matters. More
MB the best of the best Process of buying this new car was just great as always we are very happy with our wonderful salesperson Ricky Lopez ; Mr Lopez was very helpful ; he Process of buying this new car was just great as always we are very happy with our wonderful salesperson Ricky Lopez ; Mr Lopez was very helpful ; he explained process in both languages ( english & spanish) thank you so much again More
Great and fast customer service! Mercedes Ben dealership helpful and great customer service! They also kept me updated with my car. Friendly and clean environment very thoughtful ! g Mercedes Ben dealership helpful and great customer service! They also kept me updated with my car. Friendly and clean environment very thoughtful ! grafe A car wash More
Lois is good We found Lois over the internet and she has done a wonderful job for us...worked to find the right car and make the process very easy We found Lois over the internet and she has done a wonderful job for us...worked to find the right car and make the process very easy More
customer service from the sales person to the finance person, every one I came in contact with at this dealership was helpful, friendly and courteous.. Not pushy a from the sales person to the finance person, every one I came in contact with at this dealership was helpful, friendly and courteous.. Not pushy at all about anything. More
Excellent Service! I walked in to Mercedes thinking it would be a waste of time... thinking there is no way this dealer can make me a deal that I would accept. Short I walked in to Mercedes thinking it would be a waste of time... thinking there is no way this dealer can make me a deal that I would accept. Shortly after walking in, Joey greeted us and asked if we were looking for anything specific. (Being in sales, this was already a good note) we explained our unique situation to Joey, he listened great and started showing us what vehicle would put us in "our ideal budget." Not to drag this out any further, after a couple hours we were leaving the lot with our new CLA250. Thanks Joey!! More
New Car Sales and Orientation It is time to change cars...Mercedes Benz is my vehicle of choice. Wyndell Fraizer is my go-to sales representative. This is the second vehicle he h It is time to change cars...Mercedes Benz is my vehicle of choice. Wyndell Fraizer is my go-to sales representative. This is the second vehicle he has helped me select. As usual, he was professional, fast, efficient and was available to me during the entire process. Lauren McDade, the Product Concierge, familiarized me with the many features and operations of the car. She was professional, friendly, helpful, patient and thorough. She was very knowledgeable of my car. Mr. Pete Moreno, Finance Manager, processed my paperwork very efficiently, explained what I needed to be aware of and answered my questions. Dustin Dapkus is our preferred service advisor. He has helped our family with all our M-B vehicles since we have resided in Las Vegas. He's a real asset. More