Mercedes-Benz of Henderson

I have been a client of Service Advisor, Blake Alvarez, now going on two years, and I feel very comfortable working with him regarding maintenance or repair of my C300 convertible. He's very responsive on now going on two years, and I feel very comfortable working with him regarding maintenance or repair of my C300 convertible. He's very responsive on the phone to my initial needs, and in person discussing the proposed care plan or shop requirement. He takes the necessary time and provides full explanations for my benefit. After any work is completed, he reviews the line items of the completed maintenance ticket to my complete satisfaction, and more importantly answers all my questions fully and intelligently. When I ask general questions, e.g. my current pre-paid maintenance plan, I receive pertinent answers and options/cost estimates for future extensions. Blake is a strong staff asset for the Henderson Mercedes-Benz Service Dept. Arnie Mallinger More

Shout out to Melody Robb. Patient, sweet, professional. She’s a 10! Highly recommend her on your next purchase. She was accommodating to my needs and wants and she is not a “p Patient, sweet, professional. She’s a 10! Highly recommend her on your next purchase. She was accommodating to my needs and wants and she is not a “pushy” salesperson which I appreciate very much. She seemed very genuine to me. I would like to take the time to acknowledge the girls from the front desk as they are adorable, polite and welcoming. In fact, everyone there were smiling and friendly. I have visited the parts department to purchase MB parts and accessories and the gentleman there was wonderful. All in all a great dealership. More

My experience far exceeded my expectations. I felt uncertain and insecure about the decision making process during the build of my vehicle, but my sales consultant, Shaun, kept me focused and I felt uncertain and insecure about the decision making process during the build of my vehicle, but my sales consultant, Shaun, kept me focused and reassured each step of the way. I felt validated, supported, and heard. No matter my temperament, he remained professional. I never felt rushed and he always spoke with kindness and patience. Shaun helped me create something I love and is budget friendly. I would have never guessed that purchasing a vehicle could feel so rewarding. I’ll never purchase from a different company or consultant ever again. More

I flew in from Dallas, Tx to purchase a convertible from Henderson. On the long drive home, I put the top down and piece of the molding around the rear window broke off. When I arrived home I reached out to Henderson. On the long drive home, I put the top down and piece of the molding around the rear window broke off. When I arrived home I reached out to my salesman and asked me to take the vehicle to my local Mercedes-Benz dealership to get a price quote for the repair and indicated he would take care of the charges. So you ask how I would rate my experience? I would say I feel I was taken care of very well. Henderson has made me a customer for life. More

Had a very pleasant experience leasing our latest Mercedes because of the knowledge and professionalism of our salesperson, Keoni. We highly recommend him to anyone interested in purchasing or leasin Mercedes because of the knowledge and professionalism of our salesperson, Keoni. We highly recommend him to anyone interested in purchasing or leasing a Mercedes Benz More

As the owner of a small fleet of sprinters, I have worked with many Mercedes service managers through the west. Dave is by far the most responsive & professional, and helpful I have worked with. with many Mercedes service managers through the west. Dave is by far the most responsive & professional, and helpful I have worked with. More

Scott and David were a pleasure to deal with got car taken care of as promised taken care of as promised More

Dave and his team are always the best to deal with, and knowledgeable in all things pertaining to the Sprinter Van. knowledgeable in all things pertaining to the Sprinter Van. More

Dave is a great asset to my business. Keeps my vehicles on the road and is always a pleasure to deal with. Hands down best service advisor I deal with. Keeps my vehicles on the road and is always a pleasure to deal with. Hands down best service advisor I deal with. More

Dave is amazing! He’s super friendly and always does everything he can to help get us back on the road! I wouldn’t go anywhere else especially with the amazing custom He’s super friendly and always does everything he can to help get us back on the road! I wouldn’t go anywhere else especially with the amazing customer service Dave offers! You’re the best man keep it going! More