Mercedes-Benz of Hanover
Hanover, MA
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Ryan Coyle was excellent to work with. Friendly responsive kept Me well informed and went the extra mile to make sure my Service was stellar Friendly responsive kept Me well informed and went the extra mile to make sure my Service was stellar More
Good service, good communication with customer, efficient and customer contact staff are customer focused. Free loaner service for customers on Cape a great customer service! and customer contact staff are customer focused. Free loaner service for customers on Cape a great customer service! More
Excellent service and great communication. Technician was very thoughtful and helpful with suggestions. Great to find someone knowledgeable about sprinters. Technician was very thoughtful and helpful with suggestions. Great to find someone knowledgeable about sprinters. More
My experience at Hanover Mercedes was once again a most positive one. My service advisor, Ryan, went out his way to keep me informed of what was happening with my car and get answers to all my questions. A positive one. My service advisor, Ryan, went out his way to keep me informed of what was happening with my car and get answers to all my questions. As with previous service I was satisfied with the service. Will continue going there for service. More
I walked into the dealer in January and inquired about an AMG GT and I was told that they had one that should be in early spring. I left my info and figured that somebody would scoop that and I would never h AMG GT and I was told that they had one that should be in early spring. I left my info and figured that somebody would scoop that and I would never hear back. Surprise, Matt the Sales Manager called be the minute it showed up. I went immediately to take a look and went back the next day to take it on a test drive with my salesman Charles. I had a trade and within a few minutes we had a deal. First class all the way. They do what they say they will. Refreshing. More
The service team was extremely helpful I had an emergency tire issue and they were able to get me in quickly and they were transparent about the issue and what was needed to fix it. They will definitely be m tire issue and they were able to get me in quickly and they were transparent about the issue and what was needed to fix it. They will definitely be my choice for future service. Thank you for great customer service.!!!! More