Mercedes-Benz of Hanover
Hanover, MA
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There are no loaners available. Had to take a Lyft ride back-and-forth and I was promised the car would be washed and vacuumed and it was certainly not. I had to call at the end of Had to take a Lyft ride back-and-forth and I was promised the car would be washed and vacuumed and it was certainly not. I had to call at the end of the day to see if the car was ready and they said they sent me a voicemail. There was no voicemail. More
Excellent service. Anthony the service representative was outstanding! He kept me informed the entire time of service progress. I Will definitely come back when my n Anthony the service representative was outstanding! He kept me informed the entire time of service progress. I Will definitely come back when my next service is needed. More
I was 15mins. early for my 8:45 appointment. I was taken as soon as I got there 👍🏽 Very, very courteous when spoken too about my business today. early for my 8:45 appointment. I was taken as soon as I got there 👍🏽 Very, very courteous when spoken too about my business today. More
I wasn’t greeted right away, but timing for service was appropriate and as expected. Construction in the building was not disclosed earlier and left me and a friend to wander in the nearby plaza. I was als appropriate and as expected. Construction in the building was not disclosed earlier and left me and a friend to wander in the nearby plaza. I was also warned about upcoming proposed expenses a year away but did not appreciate the way it was presented. Not sure if I’ll be extending my lease here again. Sales are excellent, service maybe not so much…. More