Mercedes-Benz of Hanover
Hanover, MA
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Friendly, courteous, efficient If I need to wait for my car it’s a very friendly environment, snack bar, view of cars being repaired and clean sitting area. When they finish the m If I need to wait for my car it’s a very friendly environment, snack bar, view of cars being repaired and clean sitting area. When they finish the maintenance work on the car, they wash it so I get into a nice clean car. More
Ryan is great Ryan and Max were great Tran and the other Finance guy were not - they treated me like a 1950’s housewife. Mac and Ryan made up for it though. Ryan and Max were great Tran and the other Finance guy were not - they treated me like a 1950’s housewife. Mac and Ryan made up for it though. More
First Class After spotting the perfect low mileage vehicle I wanted to purchase at Prime Mercedes Benz of Hanover, I made my first visit there and went home with After spotting the perfect low mileage vehicle I wanted to purchase at Prime Mercedes Benz of Hanover, I made my first visit there and went home with a new vehicle. The whole experience front to back was the best I've ever had in any dealership bar none. My salesman Manny Zabatta made me assured I was getting the right car for the best price. A very laid back and calming approach to an otherwise nerve racking experience. Highly recommended!! More
Service Appt Both the pick up of the car to be serviced and the drop off of the loaner; then, the return of the serviced vehicle and the pick up of the loaner went Both the pick up of the car to be serviced and the drop off of the loaner; then, the return of the serviced vehicle and the pick up of the loaner went smooth as silk. Hassle free for sure. More
Great Service They were friendly and the car was ready when I said I wanted it. The facility was clean. And comfortable The loaner car was clean They were friendly and the car was ready when I said I wanted it. The facility was clean. And comfortable The loaner car was clean More
First service visit Went in for check engine light. Easy, courteous check in. Given loaner car and service done in timely fashion Interior of car was cleaned. Very pleas Went in for check engine light. Easy, courteous check in. Given loaner car and service done in timely fashion Interior of car was cleaned. Very pleased with whole experience. More
Service cery friendly, efficient and accomodating. Job done in a timely manner. It was courtusy service , car could not start., batteries replaces. it was p cery friendly, efficient and accomodating. Job done in a timely manner. It was courtusy service , car could not start., batteries replaces. it was pleasure to have Austin as a designated technician. More
Fantastic Emmnuel did a great job at facilitating the purchase of our new Sprinter and Mac in the finance office was very good at making a tedious task quick an Emmnuel did a great job at facilitating the purchase of our new Sprinter and Mac in the finance office was very good at making a tedious task quick and painless. Thanks... More
Service visit This service center always offers superior service. All service advisors are extremely engaging at all times. Worked with Vincent Perri who was extrem This service center always offers superior service. All service advisors are extremely engaging at all times. Worked with Vincent Perri who was extremely helpful and knowledgeable . More
Great friendly service Mercedes of Hanover is a class act. Service was on time and Vince was informative and friendly. I stayed at the dealership for my 10 k service. I was Mercedes of Hanover is a class act. Service was on time and Vince was informative and friendly. I stayed at the dealership for my 10 k service. I was promised it would take no longer than 90 minutes. It took 75! More