Mercedes-Benz of Hanover
Hanover, MA
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Great car, Great service Bought my 3rd MB and couldn’t be happier. Clean, friendly showroom, nice waiting area when you come in for service and a huge selection of new and CP Bought my 3rd MB and couldn’t be happier. Clean, friendly showroom, nice waiting area when you come in for service and a huge selection of new and CPO vehicles More
Hanover instead of cape cod Wish you had a dealership on cape cod. My car still feels like it is pulling to the left now. The wheel seems looser than when I came in. I also reque Wish you had a dealership on cape cod. My car still feels like it is pulling to the left now. The wheel seems looser than when I came in. I also requested glass of windshield to be fixed and he forgot to do that. More
First Time Customers This was our first time.at this dealership. We were seen promptly and our concerns were listened to. Two of our 3 issues were addressed. Our check eng This was our first time.at this dealership. We were seen promptly and our concerns were listened to. Two of our 3 issues were addressed. Our check engine light was no longer on so that problem couldn’t be identified. We will return to this shop. Everyone was very courteous and the waiting area was great More
Leaking Brake line fixed I had a 2013 Mercedes GLK which I bought from MB of Hanover leaking brake fluid at 60K miles. This Mercedes dealership fixed the leak by replacing all I had a 2013 Mercedes GLK which I bought from MB of Hanover leaking brake fluid at 60K miles. This Mercedes dealership fixed the leak by replacing all the brake lines under warranty and I had to pay the deductible of $250 plus $80 of brake fluid and other fee. That was reasonable. While the car was in the repair shop waiting for part (brake lines), I was given a new Mercedes CLA250 free loan car to drive for about 10 days. I was happy about that. I would recommend Mercedes-Benz of Hanover for service. More
Tire purchase and balancing So friendly, professional, and courteous-always helpful....great place for service and purchase of car Need better refreshments Good service managem So friendly, professional, and courteous-always helpful....great place for service and purchase of car Need better refreshments Good service management in South Shore Boston More
Customer Service My car is no longer under warrantee but I keep coming back due to Molly my customer service rep. Very accommodating and pleasant to work with. My car is no longer under warrantee but I keep coming back due to Molly my customer service rep. Very accommodating and pleasant to work with. More
One of the best car buying experiences so far Exelent service and very professional. Zero pressure while buying the vehicle and everything was laid out in front of me with no hidden fees. One of t Exelent service and very professional. Zero pressure while buying the vehicle and everything was laid out in front of me with no hidden fees. One of the best car buying experience I have had to date. Chris Norton was a fantastic help with getting me a fantastic deal on my new c300. More
Outstanding service, support and attention to detail The dealership is fantastic to work with. Brian does an exceptional job. Ilir went above and beyond to correct an issue for me which meant he had to d The dealership is fantastic to work with. Brian does an exceptional job. Ilir went above and beyond to correct an issue for me which meant he had to drive three hours each way through traffic and rain to help me. He should get an award, More
Treated like a real oerson Customer service is truly excellent. Spoken to like you are in charge and a real person, the experience was grand. I was very impressed throughout. Customer service is truly excellent. Spoken to like you are in charge and a real person, the experience was grand. I was very impressed throughout. More
Smooth service Good operation. Quickly done. Picked up vehicle and they have also delivered at the exact time that was promised to me. That is an accomplishment. Good operation. Quickly done. Picked up vehicle and they have also delivered at the exact time that was promised to me. That is an accomplishment. More