Mercedes-Benz of Hanover
Hanover, MA
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I had an immediate need for service. My car was I had an immediate need for service. My car was scheduled for service and within 10 minutes of arriving I had a loaner car. Service was performed und I had an immediate need for service. My car was scheduled for service and within 10 minutes of arriving I had a loaner car. Service was performed under warranty and within hours I head my car back. Special thanks to Michael Mitchell More
They were very communicative, clear, and they provided excellent costumer service. I received daily text regarding the status of my car. excellent costumer service. I received daily text regarding the status of my car. More
This is my very first time owning a Mercedes and my first time visiting this dealership and they treated me so well and kind and treated my car like it was brand new it was just an amazing experience overall time visiting this dealership and they treated me so well and kind and treated my car like it was brand new it was just an amazing experience overall I'm so pleased with them and I will be going back to them in the future. More
Took my car in for 10k service. It seems to take at least 2 hours which seems a long time. The service rep was very nice and helpful. Hope he stays--noticed there are mostly new pe It seems to take at least 2 hours which seems a long time. The service rep was very nice and helpful. Hope he stays--noticed there are mostly new people working since I was there in the fall. They are in the process of renovating the dealership which is nice. It was very cold waiting in the showroom. More
The staff at Mercedes-Benz of Hanover are friendly, the technicians are talented, my SUV has never run better. The service Advisor was knowledgeable and explained the services that were performed. My car w technicians are talented, my SUV has never run better. The service Advisor was knowledgeable and explained the services that were performed. My car was cleaned inside and out. I highly recommend this dealership to anyone, you will not be disappointed. More
The Service staff are all terrific! The Service manager went out of his way to make sure I had a loaner car. I’m most grateful. The Service manager went out of his way to make sure I had a loaner car. I’m most grateful. More
They are thorough in diagnosing issues, and in getting straight to problems’ resolution. The customer service is also excellent. Everyone there is unpretentiously friendly. straight to problems’ resolution. The customer service is also excellent. Everyone there is unpretentiously friendly. More