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Mercedes-Benz of Hanover

Hanover, MA

4.3
595 Reviews

1877 Washington St.

Hanover, MA

02339

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Showing 595 reviews

August 22, 2024

I had an immediate need for service. My car was I had an immediate need for service. My car was scheduled for service and within 10 minutes of arriving I had a loaner car. Service was performed und More

by Rob.raymond@zobrio.com
Recommend Dealer
Yes
Employees Worked With
Michael Mitchell
Aug 25, 2024 -

Mercedes-Benz of Hanover responded

Hi Rob, thank you for taking the time to let us know how Michael did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!

August 22, 2024

Reliable, professional staff. Excellent Service. The service was explained in detail and performed quickly. Thank you to all! More

by Les
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina Babcock
Aug 24, 2024 -

Mercedes-Benz of Hanover responded

Hi Les, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

August 14, 2024

They were very communicative, clear, and they provided excellent costumer service. I received daily text regarding the status of my car. More

by fmondesir
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris (the young one. He just started in sales)
Aug 16, 2024 -

Mercedes-Benz of Hanover responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 10, 2024

This is my very first time owning a Mercedes and my first time visiting this dealership and they treated me so well and kind and treated my car like it was brand new it was just an amazing experience overall More

by npaige1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassidy
Aug 12, 2024 -

Mercedes-Benz of Hanover responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 08, 2024

Took my car in for 10k service. It seems to take at least 2 hours which seems a long time. The service rep was very nice and helpful. Hope he stays--noticed there are mostly new pe More

by sjstarr2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Aug 10, 2024 -

Mercedes-Benz of Hanover responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

August 06, 2024

The staff at Mercedes-Benz of Hanover are friendly, the technicians are talented, my SUV has never run better. The service Advisor was knowledgeable and explained the services that were performed. My car w More

by camily1933
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enio Rebolo
Aug 10, 2024 -

Mercedes-Benz of Hanover responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Hanover. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 04, 2024

The Service staff are all terrific! The Service manager went out of his way to make sure I had a loaner car. I’m most grateful. More

by Satisfied customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enio, Daniel Bolton, Michael Street, Jeff Kuzenzov, Elvin Rivera, Trish Backlund
Aug 07, 2024 -

Mercedes-Benz of Hanover responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Hanover. We are always more than happy to assist you if anything else comes up. Take care!

August 02, 2024

They are thorough in diagnosing issues, and in getting straight to problems’ resolution. The customer service is also excellent. Everyone there is unpretentiously friendly. More

by Niran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. Kristina
Aug 04, 2024 -

Mercedes-Benz of Hanover responded

Hi Niran, we are so happy to read such a great review about Mercedes-Benz of Hanover! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 29, 2024

Albert and Christo made it easy. Very smooth operation clean easy. Pick up of car More

by Mdcapetirefrank
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Rivera
Jul 31, 2024 -

Mercedes-Benz of Hanover responded

Hello, we're happy to hear you had a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 26, 2024

Service department was great! Anthony kept us informed and our vehicle was ready when he said it would be. More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Deldeo
Jul 27, 2024 -

Mercedes-Benz of Hanover responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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