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Mercedes-Benz of Hanover

Hanover, MA

4.2
536 Reviews

1877 Washington St.

Hanover, MA

02339

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Showing 536 reviews

June 06, 2018

Hanover instead of cape cod Wish you had a dealership on cape cod. My car still feels like it is pulling to the left now. The wheel seems looser than when I came in. I also reque More

by Salty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil
June 06, 2018

Easy Breezy! Picked up car on time. Left a MB loaner. Returned car on time. Everything perfect. Look forward to scheduling my other MB car also in the future. More

by Edatcape
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gina, etc.
June 01, 2018

First Time Customers This was our first time.at this dealership. We were seen promptly and our concerns were listened to. Two of our 3 issues were addressed. Our check eng More

by gdonahue169
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neal and James
May 31, 2018

Leaking Brake line fixed I had a 2013 Mercedes GLK which I bought from MB of Hanover leaking brake fluid at 60K miles. This Mercedes dealership fixed the leak by replacing all More

by Kenykan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Perri
May 30, 2018

One of the best car buying experiences so far Exelent service and very professional. Zero pressure while buying the vehicle and everything was laid out in front of me with no hidden fees. One of t More

by micmoore47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Norton
May 30, 2018

Tire purchase and balancing So friendly, professional, and courteous-always helpful....great place for service and purchase of car Need better refreshments Good service managem More

by Nmuckle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vinny. Dan
May 30, 2018

Customer Service My car is no longer under warrantee but I keep coming back due to Molly my customer service rep. Very accommodating and pleasant to work with. More

by Ml2011skg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Molly (mb hanover)
May 21, 2018

Outstanding service, support and attention to detail The dealership is fantastic to work with. Brian does an exceptional job. Ilir went above and beyond to correct an issue for me which meant he had to d More

by Mike DeMarco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ilir and Brian
May 18, 2018

Treated like a real oerson Customer service is truly excellent. Spoken to like you are in charge and a real person, the experience was grand. I was very impressed throughout. More

by Confederate265
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Murdock MacRae, Iliar
May 16, 2018

The car was checked for sensor problem Molly was helpful and The car was in for service. They were very helpful ..I had a very good experience. I recommend Mercedes Hanover to all my friends. Keep up the good w More

by Nadra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Molly
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