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Mercedes-Benz of Hanover
Hanover, MA
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Molly Doyle was efficient and professional !! Super service from drive in to drive out. Professionally greeted and escorted to my service advisor, Molly Doyle. Molly was pleasant, professional, i Super service from drive in to drive out. Professionally greeted and escorted to my service advisor, Molly Doyle. Molly was pleasant, professional, informative and helpful. She truly advised me of services needed. More
Good job! They got me in and repaired my headlight. I was on my way with a nice clean car and a new headlight within an hour and a half! They got me in and repaired my headlight. I was on my way with a nice clean car and a new headlight within an hour and a half! More
Unscheduled repair needed Had an unexpected unscheduled repair that needed attention to. Did not have an appointment, just drive to the dealership hoping to get assistance. Mol Had an unexpected unscheduled repair that needed attention to. Did not have an appointment, just drive to the dealership hoping to get assistance. Molly, the service coordinator, met me upon entering and took control of getting me repaired on the spot. Thank you Molly. More
Service It is an honor and a privelige to work with Molly Doyle. She is conscientious, considerate of my time and the consummate professional. She’s the reas It is an honor and a privelige to work with Molly Doyle. She is conscientious, considerate of my time and the consummate professional. She’s the reason I keep coming back for service More
Excellent staff. Very courteous & helpful We needed our repair done ASAP. The Hanover team made sure it happened! They did their best to keep our expenses reasonable for our 2005 E500. We needed our repair done ASAP. The Hanover team made sure it happened! They did their best to keep our expenses reasonable for our 2005 E500. More
Another great service at Prime Bought my Denali at Prime and just used the service department at the Mercedes dealer. Service rep John was great to deal with and very knowledgeable Bought my Denali at Prime and just used the service department at the Mercedes dealer. Service rep John was great to deal with and very knowledgeable with our repair. Would recommend this Prime group to anyone who appreciates good service and or buying experiences. More
Great dealeship Overall we had a good experience purchasing and servicing both of our cars Sometimes though it falls short depending on the work volume and the emplo Overall we had a good experience purchasing and servicing both of our cars Sometimes though it falls short depending on the work volume and the employee Today everything went very smoothly More
Hanover instead of cape cod Wish you had a dealership on cape cod. My car still feels like it is pulling to the left now. The wheel seems looser than when I came in. I also reque Wish you had a dealership on cape cod. My car still feels like it is pulling to the left now. The wheel seems looser than when I came in. I also requested glass of windshield to be fixed and he forgot to do that. More
Fantastic experience CJ and Mac, together made this experience great!! Quick and seamless process! Even delivered my car to my house!! Couldn’t recommend Mercedes Benz CJ and Mac, together made this experience great!! Quick and seamless process! Even delivered my car to my house!! Couldn’t recommend Mercedes Benz of Hanover enough!! More
Great car, Great service Bought my 3rd MB and couldn’t be happier. Clean, friendly showroom, nice waiting area when you come in for service and a huge selection of new and CP Bought my 3rd MB and couldn’t be happier. Clean, friendly showroom, nice waiting area when you come in for service and a huge selection of new and CPO vehicles More