Mercedes-Benz of Hanover

Efficient Appt went well. Greeted and welcomed. Time allotted for appointment was abided by and even done a bit earlier than anticipated. Waiting room less th Appt went well. Greeted and welcomed. Time allotted for appointment was abided by and even done a bit earlier than anticipated. Waiting room less than expected for Mercedes dealer but adequate. More

Misjudging your customer ! John the service advisor was great ! As for the sales division they should be embarrassed . .!i could not get a sales person to talk to me in person . John the service advisor was great ! As for the sales division they should be embarrassed . .!i could not get a sales person to talk to me in person . More

Horrible Bought a vehicle that is 6 weeks old, used Infiniti rata to the dealership this past monday it already needs brakes and new battery I called Mercedes Bought a vehicle that is 6 weeks old, used Infiniti rata to the dealership this past monday it already needs brakes and new battery I called Mercedes of Hanover there's nothing they can do for me I would never recommend anybody to go to this dealership More

Repeat Customer Feel fortunate to have such a great dealership with excellent employees close by. Liked the experience I had with them so much that I couldn’t imagine Feel fortunate to have such a great dealership with excellent employees close by. Liked the experience I had with them so much that I couldn’t imagine purchasing a new vehicle from any where else. Top notch service! More

Just didn't work out Not happy I pacifically told them what I wanted done they gave me a price and never did it but charge me more than quoted Not happy I pacifically told them what I wanted done they gave me a price and never did it but charge me more than quoted More

Wonderful experience. CJ and Matthew are professional and easy to talk to. No pressure, no confusion. I will continue to buy my future cars from them and have experience. CJ and Matthew are professional and easy to talk to. No pressure, no confusion. I will continue to buy my future cars from them and have all my service done there. I have already referred my dad. More

Annual 'A' service maintenance The Mercedes service department was very professional and accommodating when I made my maintenance appointment. They accomplished what they had stated The Mercedes service department was very professional and accommodating when I made my maintenance appointment. They accomplished what they had stated from picking up my car, doing the required maintenance, keeping me informed of other work that was necessary and to delivering my car when promised. More

Purchase of Pre-certified used Mercedes My husband and I were so impressed with the service we received at this dealership. They were super professional, knowledgeable, positivity effervesci My husband and I were so impressed with the service we received at this dealership. They were super professional, knowledgeable, positivity effervescing, thorough, efficient...we can’t say enough. They treated us with respect. We were confident in the skills of the finance manager who had a fantastic personality and worked for us to get the best rate on our loan. I do not want to underscore the salesman who shined. We would buy another car from him, for sure! Our holiday is complete with this gorgeous vehicle. Thank you. What a team! Give these guys a raise! More

Customer service Thank you Micheal Street for setting up my service appointment you took care of my oil change. And fluids in my car I will be coming back in the ne Thank you Micheal Street for setting up my service appointment you took care of my oil change. And fluids in my car I will be coming back in the next 10k Miles Happy holidays More

Oil change The service was performed quickly and adequately. Cost estimate on additional services needed were high so I deferred from having them done at the d The service was performed quickly and adequately. Cost estimate on additional services needed were high so I deferred from having them done at the dealership. More