Mercedes-Benz of Hanover
Hanover, MA
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Recall notice to service area the dealership at Mercedes of Hanover was excellent. I got in a few minutes before my scyeduked appointment and was greeted very nicely and immediatel the dealership at Mercedes of Hanover was excellent. I got in a few minutes before my scyeduked appointment and was greeted very nicely and immediately met Elvin Rivera and he was fantastic. Very quick, helpful and checked up on me several times. They also did a wash on my car. Just great experience. And they delivered about a half hour early. More
experience During our visit we’re made to feel very comfortable without any pressure. All our questions were answered promptly by our salesman CJ via email & pho During our visit we’re made to feel very comfortable without any pressure. All our questions were answered promptly by our salesman CJ via email & phone. Finance department was informative and extremely easy. Great experience start to pick up! More
Good company The big thing for me about Mercedes Benz is the ability to provide me with a loaner car and even send someone out with a car so i can go or stay at wo The big thing for me about Mercedes Benz is the ability to provide me with a loaner car and even send someone out with a car so i can go or stay at work More
B7 service I thought I'd give the service department a second chance, since my first experience was less than exceptional. I will say, this was a much smoother e I thought I'd give the service department a second chance, since my first experience was less than exceptional. I will say, this was a much smoother experience. I called to book my scheduled B service and they were able to accommodate me on the day that worked best for me. To my surprise, my requested service was completed earlier than expected. I drive an hour to utilize their service department when I could just drive less than 30 minutes to a closer Mercedes dealership. More
Overall experience Great service and always treat me great when I am there The service is prompt and the location is easy to get to. The people at the front desk are c Great service and always treat me great when I am there The service is prompt and the location is easy to get to. The people at the front desk are courteous and easy to deal with More
S550 A service Professional, knowledgeable, friendly that was my service rep, Vinnie Perri was great All work been on time, recall we were not aware of, thank you Professional, knowledgeable, friendly that was my service rep, Vinnie Perri was great All work been on time, recall we were not aware of, thank you More
Excellent service Experience Did everything as promised. Leo was wonderful, professional, showed expertise. Gina was wonderful as well, and very helpful. Highly recommend this d Did everything as promised. Leo was wonderful, professional, showed expertise. Gina was wonderful as well, and very helpful. Highly recommend this dealership. Great service experience. They went above and beyond today!! More
Terrific experience Went to Mercedes Benz of Hanover to look. We met up with CJ Pavao who took the time to explain the different models, We decided the GLC300 would be Went to Mercedes Benz of Hanover to look. We met up with CJ Pavao who took the time to explain the different models, We decided the GLC300 would be best suited to our needs, We took one for a drive an knew it would be perfect, The rest was easy we decided on interior and exterior colors an walked out owners of a new GLC300. This was the best experience we have ever had buying a vehicle. More
Service review i brought my car in at 7:30 went over what I needed with my service advisor Vincent Perri got a loaner car so I could go to work. Vincent called me to i brought my car in at 7:30 went over what I needed with my service advisor Vincent Perri got a loaner car so I could go to work. Vincent called me to update me in the progress and called when the car was ready. Very easy efficient process! More
Respectful and Efficient This is my second vehicle purchased from the Prime MB Hanover dealership. Both experiences were outstanding and seamless. The staff is professional an This is my second vehicle purchased from the Prime MB Hanover dealership. Both experiences were outstanding and seamless. The staff is professional and attentive. I highly recommend this dealership. More