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Mercedes-Benz of Hanover

Hanover, MA

4.3
596 Reviews

1877 Washington St.

Hanover, MA

02339

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Showing 596 reviews

March 31, 2019

Service excellence Could not have been better!!!! Vincent Perri is the reason we have all our service at Prime. Our first experience with Vincent was at Prime on the Cap More

by fjp862
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Perri
Apr 01, 2019 -

Mercedes-Benz of Hanover responded

Thank you for trusting Vincent and the Mercedes-Benz Hanover team with your business!

March 25, 2019

Service Friendly, competent personnel in service with good follow-through. I wanted advice on any service needed prior to a long trip and they did not try to More

by Sandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Mar 26, 2019 -

Mercedes-Benz of Hanover responded

Thank you Sandra, for stopping by to leave Mercedes-Benz Hanover a wonderful review!

March 23, 2019

CPS Service Was able to get a convenient appointment within a couple of days. Service advisor was professional and knowledgeable. Problem diagnosed and repaired More

by MB E500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvin Rivera
Mar 25, 2019 -

Mercedes-Benz of Hanover responded

Thanks for trusting us with your vehicle! We are glad to hear that your service was completed in a timely manner and that your vehicle is running smoothly. We would love to assist you again in the future.

March 18, 2019

Amazing Service Wonderful service today. From the gentleman who checked my car in to Vincent the manager , everyone is so professional and friendly. My car was well More

by Merc11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Perri
Mar 19, 2019 -

Mercedes-Benz of Hanover responded

We are thrilled to hear that you received excellent service during your recent visit to Mercedes-Benz Hanover! It's wonderful that your car is running smoothly and looking great. Thank you so much for your support!

March 15, 2019

Proud to Deliver Service Professionally My wife and I were impressed by the keen interest of the staff to observe, listen and to then deliver quality service with full transparency. This is More

by ROSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick McGuigan, Matt Orchard
Mar 15, 2019 -

Mercedes-Benz of Hanover responded

It makes our day to hear that you had your best car-buying experience with us at Mercedes-Benz Hanover! We are delighted that you and your wife enjoyed working with our team. We wish you safe driving and look forward to our continued relationship.

March 12, 2019

Kirk was very helpful Kirk was truly outstanding in helping me select my new car. He went over all the car options and took his time to explain everything to me More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk
Mar 12, 2019 -

Mercedes-Benz of Hanover responded

Hi Tom - It's fantastic to hear that Kirk explained all of your options so you could choose the best vehicle for you! We hope you are loving it. Thanks so much for taking the time to leave Mercedes-Benz Hanover a review.

March 11, 2019

Best experience ever The staffs here are so nice and Patrick is so helpful! Great experience for purchasing a car here! Definitely will introduce my friends here for the n More

by Cheryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick
Mar 12, 2019 -

Mercedes-Benz of Hanover responded

Hi Cheryl - We are overjoyed that you received friendly, helpful service from the team at Mercedes-Benz Hanover! Thanks so much for the five stars and for recommending us to your friends, that means a lot to us. Have a great day!

March 07, 2019

no surprises they always take good care of me Vincent always keeps me informed about how long and if there is any questions about what needs to be done always fair with me. Kahdee and Joe are alw More

by Dolly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent as good Kahdee and JOe always the best
Mar 07, 2019 -

Mercedes-Benz of Hanover responded

Hi Dolly - First of all, we are so glad that you've received consistently great service from the Mercedes-Benz Hanover team. Second, thank you so much for recommending us to your friends! That really means a lot to us. We appreciate your repeat business and look forward to serving you again in the future!

March 02, 2019

E63s amg I came in and test drove the E63 and enjoyed it. Ended up purchasing and overall everyone was very friendly and worked hard to help me through the pur More

by Alexjafry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert
Mar 04, 2019 -

Mercedes-Benz of Hanover responded

Hi Alex - Thanks for stopping by Mercedes-Benz Hanover! We are delighted to hear that you were supported through the purchasing process and received friendly service. We appreciate your kind review!

February 28, 2019

Replacement of supporting joint They did the work as promised and returned my car washed and shiny. The cost was as stated before the work started, Nice place! Good coffee and past More

by AAADDDccc1&
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Kuznezov
Feb 28, 2019 -

Mercedes-Benz of Hanover responded

Thank you for the five-star review! We are glad that you drove home from Mercedes-Benz Hanover in a freshly cleaned car and enjoyed your visit as well. We appreciate your business!

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