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Mercedes-Benz of Hanover

Hanover, MA

4.4
634 Reviews

1877 Washington St.

Hanover, MA

02339

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Showing 634 reviews

November 26, 2024

Have been a customer at Hanover Mercedes for a number of years and would happily recommend it to anyone. Service is consistently excellent, the team are friendly, knowledgeable, and accommodating, and the n More

by Guy T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Cole
Nov 28, 2024 -

Mercedes-Benz of Hanover responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 26, 2024

Christian my service advisor made my visit quick and easy. Service was done on time More

by kmichaud18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Nov 28, 2024 -

Mercedes-Benz of Hanover responded

Hi, we are very happy to have provided you with such a positive experience! Until the next time we meet, take care!

November 23, 2024

Very good place to have car attended to. Quick service and reliability of the staff. I love dealing with Kristina! She is a gem. More

by Jloew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina
Nov 25, 2024 -

Mercedes-Benz of Hanover responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Hanover! Please don't hesitate to reach out if there's anything additional we can do for you.

November 22, 2024

The Service Team and Managers have been very accommodating, in the 5+ years we have been taking our vehicles to Mercedes - Benz of Hanover. The Team is thorough with great follow-up. More

by GPP
Recommend Dealer
Yes
Employees Worked With
Adiel Maciel
Nov 25, 2024 -

Mercedes-Benz of Hanover responded

Hi, thanks for your praise and kind comments about our team. We hope you have a great day!

November 22, 2024

My first visit to Hanover Mercedes. I am totally satisfied with diagnosis and repair. Especially with attentive service by Steve. More

by bahlerearl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Nov 25, 2024 -

Mercedes-Benz of Hanover responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience with Steve at Mercedes-Benz of Hanover. Please don't hesitate to reach out if there's anything additional we can do for you.

November 21, 2024

He was very helpful, great personality, great pressure, several works were out that day. He shined work very well with all the customers. very professional. More

by Cvwalker1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Nov 22, 2024 -

Mercedes-Benz of Hanover responded

Hi, we're happy you found Steve to be so supportive during your experience here at Mercedes-Benz of Hanover. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 18, 2024

Very knowledgeable courteous and attentive dealership They are the perfect people to trust when you need service More

by Jvlqh022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian (last name?)
Nov 21, 2024 -

Mercedes-Benz of Hanover responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 18, 2024

Enio was a huge help! ! He was extremely helpful with my warranty and also fair with pricing. Will always use him for any service! His accent reminds me of a formula 1 dri More

by Rover Dynamic v8 owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enio
Nov 21, 2024 -

Mercedes-Benz of Hanover responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Hanover. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 16, 2024

The service department in Hanover is outstanding! They provide the level of quality you expect from a Mercedes dealership and our the reason we intend to stay loyal to the brand. More

by peterw0731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve, Trish Backlund
Nov 18, 2024 -

Mercedes-Benz of Hanover responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 16, 2024

The advisor name Cassidy is one of the best advisors I’ve ever dealt with period. More

by Audi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassidy Maurice
Nov 19, 2024 -

Mercedes-Benz of Hanover responded

Hello, we're happy you found Kassidy to be so supportive during your experience here at Mercedes-Benz of Hanover. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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