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Mercedes-Benz of Hanover
Hanover, MA
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Pleased to have A2 service on my 2012 C250 Mercedes. Pleasure to work with Prime Mercedes of Hanover Ma. Loaner vehicle was provided on time and service was completed on time too. Pleasure to work with Prime Mercedes of Hanover Ma. Loaner vehicle was provided on time and service was completed on time too. More
Great staff, Jeff and Aderito Monteiro was great assistances when it came to the needs of service of the car. They were also polite and professional assistances when it came to the needs of service of the car. They were also polite and professional More
I went for service. It was done very efficiently. The service manager was polite, informative and the service was completed on time. Very satisfied customer. service manager was polite, informative and the service was completed on time. Very satisfied customer. More
Well done job!! The work was done in good time. Everything was superb!! I will return always in Hanover!! Highly recommended customer service is a Plus Everything was superb!! I will return always in Hanover!! Highly recommended customer service is a Plus More
Salesman was great. Great customer skills. Attentive to details all the way to car delivery. Finance team very helpful. They address all my concerns. In general I was very pleased. I would recommend Hanov details all the way to car delivery. Finance team very helpful. They address all my concerns. In general I was very pleased. I would recommend Hanover Mercedes to all. Ok More
Very pleasant to work with. They were able to get my car in for service quickly. They gave me a loaner car while mine was in the shop and returned mine cleaner than when I brought it in...and I had just ha in for service quickly. They gave me a loaner car while mine was in the shop and returned mine cleaner than when I brought it in...and I had just had it cleaned inside and out. More
John my Service Advisor is the best!No need to see John my Service Advisor is the best! No need to see anybody else. Follow up is 1st class and got my car done ahead of schedule! John my Service Advisor is the best! No need to see anybody else. Follow up is 1st class and got my car done ahead of schedule! More
Had my Mercedes serviced and purchased four tires as well. The tires were not planned and I had to leave the car. John from “service” gave me a loaner car (Mercedes) to drive home (Truro). The next d well. The tires were not planned and I had to leave the car. John from “service” gave me a loaner car (Mercedes) to drive home (Truro). The next day my car was brought home at no expense to me.. The cost of the tires and the service were quite reasonable and I will drive the hour and a half next time the car needs service or repairs. More
Far beyond exceeded my expectations! I brought my car in Far beyond exceeded my expectations! I brought my car in for service A. The customer service was phenomenal. John in the service department is s Far beyond exceeded my expectations! I brought my car in for service A. The customer service was phenomenal. John in the service department is spectacular!! My car was returned to me sparkling!!! More
I dropped the car in for a problem with little notice. Sam was a great advisor - got me in and out with a loaner in less than 20 minutes. Work was done by noon the next day. Sam was a great advisor - got me in and out with a loaner in less than 20 minutes. Work was done by noon the next day. More