Mercedes-Benz of Hanover

Prime Mercedes of Hanover has a great staff in all areas from sales to finanace to service. Everyone is friendly and efficient, which always makes my visits efficient. from sales to finanace to service. Everyone is friendly and efficient, which always makes my visits efficient. More

I used the mercedes driver assist button in car I had a flat on sidewall. Tow truck was there within half hour within an hour I got call my car was there going to be looked at. I needed a new tire they rep flat on sidewall. Tow truck was there within half hour within an hour I got call my car was there going to be looked at. I needed a new tire they replaced it and brought my car back to me. They even cleaned it. To me that was the best experience I ever had with a dealership. Thank you so much!! More

Warranty repair on my 2017 GLC. Great service. On time pick up and return. Excellent courtesy car. My car was fully checked out, problem repaired, fully documented and explained. Staff was courteous and u pick up and return. Excellent courtesy car. My car was fully checked out, problem repaired, fully documented and explained. Staff was courteous and understanding. MB Hanover was great, even in this difficult time coping with virus and all its impacts. They made it easy! More

The service was prompt and the driver who brought the loaner was a true gentleman. I so appreciated the newly washed car, inside and out! loaner was a true gentleman. I so appreciated the newly washed car, inside and out! More

Prime picked up my auto From my home during the virus and repaired it’s recall issue, plus vacuumed and sanitized it - thank you kindly and repaired it’s recall issue, plus vacuumed and sanitized it - thank you kindly More

Always a pleasure! Friendly staff and great service! The follow up is excellent helping our busy schedule and taking the stress away from having a car serviced. follow up is excellent helping our busy schedule and taking the stress away from having a car serviced. More

Prompt service. However, given the current situation with the Coronavirus, there should have been more awareness for social distancing. You should not have customers asked to take a seat across from se with the Coronavirus, there should have been more awareness for social distancing. You should not have customers asked to take a seat across from service rep. This is not 6 feet apart. Then I was handed a pen to sign for drop off. I have seen grocery stores take more precautions. I expect more from Mercedes-Benz More

As usual, excellent service from Mercedes Benz of Hanover. Brought my C-300 in today for an oil change, was completed within 40 minutes, which included a wash and vacuum. Thank you Service Advisor Hanover. Brought my C-300 in today for an oil change, was completed within 40 minutes, which included a wash and vacuum. Thank you Service Advisor Jeff! More

Friendly staff that keeps you updated about your service. Very nice waiting area. The staff work hard at accommodating your needs. A+ service and will go back! Very nice waiting area. The staff work hard at accommodating your needs. A+ service and will go back! More

Another wonderful experience at this dealership. Everyone you have contact with is exceptional. Work completed on or before schedule. Highly recommend this dealership to everyone. you have contact with is exceptional. Work completed on or before schedule. Highly recommend this dealership to everyone. More