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Mercedes-Benz of Hanover

Hanover, MA

4.3
598 Reviews

1877 Washington St.

Hanover, MA

02339

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Showing 598 reviews

January 04, 2020

Amazing Dealer! The managers are very pleasant and Trish who is the only sales girl is amazing. She was very pleasant to work with and got the deal done quick. More

by Ybruno1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish B & Brian Tran
Jan 06, 2020 -

Mercedes-Benz of Hanover responded

So glad to hear this, thank you so much! Our team loves to hear from happy customers. We'll be ready at Mercedes-Benz Hanover when you need us.

January 04, 2020

Friendly, fast and thorough and knowledgeable service. Provided a loaner vehicle that was convenient to have. Waiting area clean and comfortable and check out went smoothly. More

by Sbpf
Recommend Dealer
Yes
Employees Worked With
Leo Kelly
Jan 06, 2020 -

Mercedes-Benz of Hanover responded

"Friendly, fast, and thorough" are all words we love to see! Thank you for the great feedback about our service and facilities. We look forward to your next visit with us at Mercedes-Benz Hanover.

January 02, 2020

Purchased my car, here have recieved excellent service from all aspects of the team, from the sales rep to the financial team. Recently got to experience the auto repair side of the company as had coverag More

by jpcoughlan521
Recommend Dealer
Yes
Employees Worked With
Guy, Mac ehen purchasing. recently Jeff auto parts
Jan 02, 2020 -

Mercedes-Benz of Hanover responded

It makes us smile to hear that you've had positive experiences with both our Sales and Service Teams! We especially appreciate these kind words about Jeff. Thank you so much for being part of the Mercedes-Benz Hanover family, we look forward to our continued relationship.

December 31, 2019

Pleased to have A2 service on my 2012 C250 Mercedes. Pleasure to work with Prime Mercedes of Hanover Ma. Loaner vehicle was provided on time and service was completed on time too. More

by Jconnssa
Recommend Dealer
Yes
Employees Worked With
Elvin
Dec 31, 2019 -

Mercedes-Benz of Hanover responded

Thank you for the 5-star review! We are happy to hear that you enjoyed working with our team at Mercedes-Benz Hanover. We look forward to servicing your 2012 C250 Mercedes again down the road!

December 31, 2019

Great staff, Jeff and Aderito Monteiro was great assistances when it came to the needs of service of the car. They were also polite and professional More

by Belam192003
Recommend Dealer
Yes
Employees Worked With
Aderito Monteiro
Dec 31, 2019 -

Mercedes-Benz of Hanover responded

Thank you for sharing this feedback about Jeff and Aderito! We are happy to hear that they earned your five-stars. Hope to see you next time at Mercedes-Benz Hanover!

December 29, 2019

I went for service. It was done very efficiently. The service manager was polite, informative and the service was completed on time. Very satisfied customer. More

by Arnie
Recommend Dealer
Yes
Employees Worked With
Unknown name.
Dec 30, 2019 -

Mercedes-Benz of Hanover responded

Hi Arnie - We love satisfied customers so this is wonderful to read! Thank you very much for choosing Mercedes-Benz Hanover for your service needs. We look forward to your next visit with us.

December 29, 2019

Well done job!! The work was done in good time. Everything was superb!! I will return always in Hanover!! Highly recommended customer service is a Plus More

by renee58_cford
Recommend Dealer
Yes
Employees Worked With
Leo
Dec 30, 2019 -

Mercedes-Benz of Hanover responded

Thank you so much for commending the Mercedes-Benz Hanover team! We are glad that we could complete your repairs in a timely manner. Have a wonderful week!

December 28, 2019

Salesman was great. Great customer skills. Attentive to details all the way to car delivery. Finance team very helpful. They address all my concerns. In general I was very pleased. I would recommend Hanov More

by cheret
Recommend Dealer
Yes
Employees Worked With
Mike
Dec 30, 2019 -

Mercedes-Benz of Hanover responded

We are delighted to earn your recommendation! Thank you so much for shopping with us at Mercedes-Benz Hanover and sharing this excellent feedback. We hope you continue to enjoy your new car.

December 27, 2019

Very pleasant to work with. They were able to get my car in for service quickly. They gave me a loaner car while mine was in the shop and returned mine cleaner than when I brought it in...and I had just ha More

by Mimi
Recommend Dealer
Yes
Employees Worked With
Sam
Dec 27, 2019 -

Mercedes-Benz of Hanover responded

Mimi, thank you for the five stars! We couldn't be happier to know that our team provided the extraordinary service we pride ourselves on at Mercedes-Benz Hanover. We look forward to seeing you again!

December 20, 2019

John my Service Advisor is the best!No need to see John my Service Advisor is the best! No need to see anybody else. Follow up is 1st class and got my car done ahead of schedule! More

by Hauser125
Recommend Dealer
Yes
Employees Worked With
John
Dec 23, 2019 -

Mercedes-Benz of Hanover responded

Thank you for being a loyal customer of Mercedes-Benz Hanover and for the compliments of John. He'll be delighted to see that you can always count on him to provide a great experience. Thank you again for the great feedback!

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