Mercedes-Benz of Hanover

Service B taken by 1 hour 34 minutes , pay $802, Next week they come to pick up my car for crankcase vent valve on Wednesday and return my car on Friday with flat tire and nail on it, we try to call them week they come to pick up my car for crankcase vent valve on Wednesday and return my car on Friday with flat tire and nail on it, we try to call them many times and leave the message but no one call back. Never come back again More

Jeff Kuzenzov held onto my car for a couple of days in order to diagnose a very difficult and intermittent problem and then proceeded to have it corrected. He knows what he is doing and I’m very appreciat order to diagnose a very difficult and intermittent problem and then proceeded to have it corrected. He knows what he is doing and I’m very appreciative. More

Excellent service all round! Quick check-in, no attempt to upsell and My car was completed and cleaned in the hour! Great dealership, highly recommended to upsell and My car was completed and cleaned in the hour! Great dealership, highly recommended More

All staff that I connected with were highly professional, friendly, knowledgeable and a pleasure to consult with. Talisha exhibited a courteous and obliging and helped resolve my problems. She is certainly friendly, knowledgeable and a pleasure to consult with. Talisha exhibited a courteous and obliging and helped resolve my problems. She is certainly an asset to your dealership. More

I cant say enough good things about this dealership. They made the car buying experience fun and pleasurable. Unlike most car dealers that play games, treat customers like a commodity and create stres They made the car buying experience fun and pleasurable. Unlike most car dealers that play games, treat customers like a commodity and create stress, this place was just the opposite. From the very start, the customer service was outstanding. They treat you like family and do everything they can to ensure you feel good about doing business with them. With MB inventory very limited in the current market, I was searching for the right car for a very long time. I visited at least 6 dealerships before I found this gem. They had exactly the car I was looking for and the negotiation was quick and easy. I got a great deal!!! And this dealership has won my business for all of my future MB purchases. Thank you Albert Rivera (sales) and Matthew Orchard (finance) for a great transaction. I can easily recommend you to all my friends and family (and anyone reading this) if they in need of a Mercedes Benz. More

Mercedes Benz of Hanover is a dealership focused on the customer experience. Sales and service has always succeeded in fulfilling our needs whether a service loaner car, or wait-in for a scheduled appointm customer experience. Sales and service has always succeeded in fulfilling our needs whether a service loaner car, or wait-in for a scheduled appointment. I will buy again from MB of Hanover. More

Fantastic dealership with great service. Auto pickup service is the best. We live on cape cod and appreciate not having to drive an hour and a half off cape. Drivers are friendly and courteous. Thank yo service is the best. We live on cape cod and appreciate not having to drive an hour and a half off cape. Drivers are friendly and courteous. Thank you guys! More

If I could give you guys more STARS, I would!!! Ya'll were phenomenal in making the car buying process easy and fun. Thank you. were phenomenal in making the car buying process easy and fun. Thank you. More

Jeff I can’t thank you enough for your wonderful service & help not just ones but every time, FYI you are an asset to Mercedes. I will follow you wherever dealership you go to. Just for your loyalty. & help not just ones but every time, FYI you are an asset to Mercedes. I will follow you wherever dealership you go to. Just for your loyalty. More

I missed my morning appointment and when I called they fit me in that afternoon. They were polite and were following the Covid 19 protocol fit me in that afternoon. They were polite and were following the Covid 19 protocol More