Mercedes-Benz of Hanover
Hanover, MA
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Came in for a regular service and ended up waiting for 5 hours before I had to leave (with service still unfinished). There was no indication up front that a standard service would take this long. In additi hours before I had to leave (with service still unfinished). There was no indication up front that a standard service would take this long. In addition, I don’t understand how every time I go in for a regular service, there ends up being additional maintenance necessary that makes my final bill between $2k-$3k every time I go in. Just feels like I am being taken for a ride. Either that or the brand just requires more than a normal amount of service. More
Christian was very helpful with assistance in honoring a coupon. He was also very accommodating with myself and I noticed with other customers by offering water and such. Service was completed as promised. coupon. He was also very accommodating with myself and I noticed with other customers by offering water and such. Service was completed as promised. Waiting Area very neat and clean, ladies bathroom clean. More
Very courteous and professional from checkin to cash out. The even gave the car a wash and vacuum. Black Friday special for select customers was much appreciated. The even gave the car a wash and vacuum. Black Friday special for select customers was much appreciated. More
Friendly, professionally, knowledgeable, courtesy, unbeatable pricing, conveniently, location, car loaner available and excellent service. Will coming back for other services unbeatable pricing, conveniently, location, car loaner available and excellent service. Will coming back for other services More