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Mercedes-Benz of Hanover

Hanover, MA

4.3
598 Reviews

1877 Washington St.

Hanover, MA

02339

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Showing 598 reviews

February 13, 2020

This was my first time bringing my car in for service. I was very happy with the way I was treated and was comfortable while I waited More

by Rene1843
Recommend Dealer
Yes
Employees Worked With
Service
Feb 13, 2020 -

Mercedes-Benz of Hanover responded

Thank you for the 5-star review! We are so grateful that we earned your business here at Mercedes-Benz Hanover. We look forward to working with you again sometime!

February 13, 2020

First visit to Mercedes-Benz of Hanover due to a recall on my E350. Elvin and the rest of the service dept. were great. Repair was done as explained and a loaner was provided. Very happy with this dealersh More

by Tbmanning
Recommend Dealer
Yes
Employees Worked With
Elvin
Feb 13, 2020 -

Mercedes-Benz of Hanover responded

Thanks for taking the time to write us a review. We're happy to hear that your first visit to Mercedes-Benz Hanover was such a great one. Safe travels in your Mercedes-Benz E350!

February 12, 2020

Very courteous,welcoming associates! Very versed in their job capacities? Service associate was very outstanding into his job and explained in very understanding language what had to be done! More

by Tony
Recommend Dealer
Yes
Employees Worked With
Mike M. Hanover,Ma dealership
Feb 12, 2020 -

Mercedes-Benz of Hanover responded

Tony, we appreciate you taking the time to share your awesome experience with our team at Mercedes-Benz Hanover!

February 12, 2020

Mike in service department was excellent from start to finish. He set me up with a loaner vehicle, really made me feel valued, great energy to be around. Hope I get him next time. More

by HappyCustomer
Recommend Dealer
Yes
Employees Worked With
Mike in service department
Feb 12, 2020 -

Mercedes-Benz of Hanover responded

It's wonderful to hear that Mike delivered five-star service during your recent visit to Mercedes-Benz Hanover. Thank you so much for taking time out of your day to write us a great review! We look forward to assisting you in the future.

February 07, 2020

Mercedes-Benz of Hanover is the best they took care of my car they provided me with a loaner they gave me a breakdown of the price after the deadline inspection great service I’ll recommend anyone to get ser More

by rimple69
Recommend Dealer
Yes
Employees Worked With
Michaels street
Feb 07, 2020 -

Mercedes-Benz of Hanover responded

Thanks for reviewing Mercedes-Benz Hanover! We're so happy to hear that our team took care of all your vehicle's needs. Until your next visit- safe driving!

February 06, 2020

Everything u think service should be! 1st class professionals! Highly recommend. They fix it right the 1st time Thank you. I will buy my next car there! More

by cthynlsn77
Recommend Dealer
Yes
Employees Worked With
John
Feb 06, 2020 -

Mercedes-Benz of Hanover responded

Thank you for taking the time to review Mercedes-Benz Hanover! We look forward to working with you when you are in the market for a new vehicle!

February 06, 2020

I brought my 2015 C300 to my dealer, Mercedes Benz - Hanover, for its 50,000 mile service. While there, they also took care of two recalls - replace bolts on the steering rack & a software update. I wa More

by AMH73
Recommend Dealer
Yes
Employees Worked With
Jeff Kuznezov, Service Advisor
Feb 07, 2020 -

Mercedes-Benz of Hanover responded

A big thanks from all of us here at Mercedes-Benz Hanover for the great review! It's our privilege to work on your 2015 Mercedes-Benz C300 and we're so glad we could assist you with the recalls for it as well. We're grateful to have you as a customer and we look forward to helping you again next time!

February 01, 2020

Very flexible with my request to change the appointment time after the original time would not work for me. Thorough review of the Schedule A multi point inspection. Jeff did a great job. More

by ghardy23
Recommend Dealer
Yes
Employees Worked With
Jeff Kuznezov
Feb 03, 2020 -

Mercedes-Benz of Hanover responded

Thank you for taking the time to leave Mercedes-Benz Hanover a five-star review! We are so happy to hear that our team took care of you. We look forward to working with you at your next service visit!

January 31, 2020

Organized, efficient, and professional. Very accommodating if you need a loaner and more amazing when my representative got a battery charger and jumped by sister’s car who was my ride. Who doe More

by dmaturo322
Recommend Dealer
Yes
Employees Worked With
Elvin
Feb 07, 2020 -

Mercedes-Benz of Hanover responded

We can't thank you enough for this great review and for taking the time to share your experience with us here at Mercedes-Benz Hanover! We're delighted our staff took such good care of you on your recent service visit and it was a pleasure to assist you and your sister. We look forward to seeing you in the future!

January 29, 2020

Extremely positive experience. Jonathan was our sales rep and incredibly informative and knowledgeable. Matt was our finance manager and he was thorough and quick with processing our financing. More

by skinny34
Recommend Dealer
Yes
Employees Worked With
Jonathan and Matt
Jan 29, 2020 -

Mercedes-Benz of Hanover responded

It's wonderful to hear that Jonathan and Matt earned your five stars! Thank you so much for coming to Mercedes-Benz Hanover for your new vehicle. We hope you absolutely love it.

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