Mercedes-Benz of Hanover
Hanover, MA
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First visit to Mercedes-Benz of Hanover due to a recall on my E350. Elvin and the rest of the service dept. were great. Repair was done as explained and a loaner was provided. Very happy with this dealersh on my E350. Elvin and the rest of the service dept. were great. Repair was done as explained and a loaner was provided. Very happy with this dealership and I will highly recommend it. More
Very courteous,welcoming associates! Very versed in their job capacities? Service associate was very outstanding into his job and explained in very understanding language what had to be done! job capacities? Service associate was very outstanding into his job and explained in very understanding language what had to be done! More
Mike in service department was excellent from start to finish. He set me up with a loaner vehicle, really made me feel valued, great energy to be around. Hope I get him next time. finish. He set me up with a loaner vehicle, really made me feel valued, great energy to be around. Hope I get him next time. More
Mercedes-Benz of Hanover is the best they took care of my car they provided me with a loaner they gave me a breakdown of the price after the deadline inspection great service I’ll recommend anyone to get ser car they provided me with a loaner they gave me a breakdown of the price after the deadline inspection great service I’ll recommend anyone to get service from them and I’ll also buy my next car from them More
Everything u think service should be! 1st class professionals! Highly recommend. They fix it right the 1st time Thank you. I will buy my next car there! professionals! Highly recommend. They fix it right the 1st time Thank you. I will buy my next car there! More
I brought my 2015 C300 to my dealer, Mercedes Benz - Hanover, for its 50,000 mile service. While there, they also took care of two recalls - replace bolts on the steering rack & a software update. I wa Hanover, for its 50,000 mile service. While there, they also took care of two recalls - replace bolts on the steering rack & a software update. I was provided a loaner vehicle, a 2020 GLC300, which was clean & in perfect condition. As always the staff was efficient & polite. Overall, a pleasant experience. More
Very flexible with my request to change the appointment time after the original time would not work for me. Thorough review of the Schedule A multi point inspection. Jeff did a great job. time after the original time would not work for me. Thorough review of the Schedule A multi point inspection. Jeff did a great job. More
Organized, efficient, and professional. Very accommodating if you need a loaner and more amazing when my representative got a battery charger and jumped by sister’s car who was my ride. Who doe accommodating if you need a loaner and more amazing when my representative got a battery charger and jumped by sister’s car who was my ride. Who does that? And such an amazing detailing job. My car looks brand new again! More
Extremely positive experience. Jonathan was our sales rep and incredibly informative and knowledgeable. Matt was our finance manager and he was thorough and quick with processing our financing. and incredibly informative and knowledgeable. Matt was our finance manager and he was thorough and quick with processing our financing. More