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Mercedes-Benz of Hanover

Hanover, MA

4.4
642 Reviews

1877 Washington St.

Hanover, MA

02339

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Showing 642 reviews

April 20, 2022

The young lady was very informative and helpful. Very pleasant experience. Cleaned car topped off experience! Very professional establishment. More

by Geegeegac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaitlyn
Apr 20, 2022 -

Mercedes-Benz of Hanover responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

April 09, 2022

Honest, convenient, welcoming atmosphere. All the staff we interacted with were pleasant. Will go back for service again. More

by Hlcyr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Bolton
Apr 11, 2022 -

Mercedes-Benz of Hanover responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

April 08, 2022

Fast reliable service, Good communication throughout service, Friendly staff. Good location and prices. Loaner cars available. More

by Kashuell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katlin service department. 5 stars
Apr 08, 2022 -

Mercedes-Benz of Hanover responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

April 05, 2022

Mixed review. This is my first new MB. On the positive side quality of service was good, and it was done on schedule. On the negative side cost was excessive. More

by privateemail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Trish Backlund
Apr 12, 2022 -

Mercedes-Benz of Hanover responded

Thank you for bringing this to my attention. I apologize your service experience was anything but satisfactory. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Boulos Ferris General Manager bferris@mbhanover.com

March 31, 2022

Very good service and the representative was very helpful and courteous timely service and clean car in the end More

by Mrs13bass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish Backlund
Apr 04, 2022 -

Mercedes-Benz of Hanover responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

March 30, 2022

Smooth transition start to finish. Great sales people and staff. Didn’t feel any pressure and everyone was very helpful with getting me to my price range More

by Kimscss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Leaver, Brian Vaz, Albert Rivera
Mar 31, 2022 -

Mercedes-Benz of Hanover responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 25, 2022

Outstanding products, staff, facility,maintenance performance and overall attitude. A repeat customer; I highly recommend. More

by Rlmoore.cape
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Shannon
Mar 28, 2022 -

Mercedes-Benz of Hanover responded

Thank you for the recommendation and kind words! We thank you for your business and look forward to your next visit!

March 22, 2022

Honest and easy to work with. Personally walked me to my very clean car. Great service More

by lmahoney1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Bolton
Mar 22, 2022 -

Mercedes-Benz of Hanover responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

March 15, 2022

Service was great, communicates regularly on updates, handles customers professionally, great attitude, takes care of your needs, completes job in a timely manner. More

by Kimari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish Backlund
Mar 15, 2022 -

Mercedes-Benz of Hanover responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

March 14, 2022

Excellent sales experience with Albert Rivera! A professional who listened to our needs, he worked to deliver a perfect car & financial Package. Everyone we interacted with had the same professio More

by JB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Rivera, Sam Li
Mar 15, 2022 -

Mercedes-Benz of Hanover responded

Thank you for the review! We are very happy to hear that Albert treated you well and was able to help you with your shopping experience. Enjoy your new vehicle and have a great day!

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