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Mercedes-Benz of Hanover

Hanover, MA

4.3
596 Reviews

1877 Washington St.

Hanover, MA

02339

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Showing 596 reviews

March 24, 2021

Fantastic dealership with great service. Auto pickup service is the best. We live on cape cod and appreciate not having to drive an hour and a half off cape. Drivers are friendly and courteous. Thank yo More

by John G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John & Elvin
Mar 24, 2021 -

Mercedes-Benz of Hanover responded

John, thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Mercedes-Benz Hanover, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to give us a call!

October 09, 2020

If I could give you guys more STARS, I would!!! Ya'll were phenomenal in making the car buying process easy and fun. Thank you. More

by HeathaP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GUSTAVO , Brian Vaz, Sam Li
Oct 09, 2020 -

Mercedes-Benz of Hanover responded

Thank you so much for taking the time to leave us a review! We are grateful that we got the opportunity to work with you here at Mercedes-Benz Hanover, and we hope that you continue to enjoy your newly purchased vehicle!

June 12, 2020

Jeff I can’t thank you enough for your wonderful service & help not just ones but every time, FYI you are an asset to Mercedes. I will follow you wherever dealership you go to. Just for your loyalty. More

by Sweetsassy
Recommend Dealer
Yes
Employees Worked With
JeffRey Kuznezov
Jun 12, 2020 -

Mercedes-Benz of Hanover responded

Thank you for reviewing Mercedes-Benz Hanover and for giving a shout out to Jeff! It makes us happy to hear that our team worked hard to earn your business and we look forward to seeing you next time!

June 06, 2020

I missed my morning appointment and when I called they fit me in that afternoon. They were polite and were following the Covid 19 protocol More

by Msheilamorse
Recommend Dealer
Yes
Employees Worked With
Trish
Jun 08, 2020 -

Mercedes-Benz of Hanover responded

Thank you for doing business with the Mercedes-Benz Hanover team. We're glad to hear that everything was taken care of!

June 02, 2020

Convenient accommodating efficient Altho during the virus crisis ... staffing seems not at 100% ergo response time is not top notch ... everything else Worthy of excellent service!!! More

by New galaxy
Recommend Dealer
Yes
Employees Worked With
Elvin. ******
Jun 02, 2020 -

Mercedes-Benz of Hanover responded

Thank you for the 5-star review! We are proud that we provided the convenient and accommodating service that we strive for at Mercedes-Benz Hanover. We hope to see you again sometime!

June 01, 2020

Excellent. Good service. I had a replacement vehicle. The person that collected my car was very polite and professional. Overall, a vey good experience. Thank you. More

by carroll_ann.trotman
Recommend Dealer
Yes
Employees Worked With
Elvin at Mercedes Benz of Hanover
Jun 01, 2020 -

Mercedes-Benz of Hanover responded

Carroll - Thank you for sharing this feedback about your recent service experience at Mercedes-Benz Hanover! We are honored to earn your five stars.

May 29, 2020

Impeccable level of service. From the moment when I dropped off my car to pick up - flawless. Jeffrey provided constant text updates throughout the process. More

by Patrick
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Jun 01, 2020 -

Mercedes-Benz of Hanover responded

Thank you for reviewing Mercedes-Benz Hanover, Patrick! It is great to hear that Jeffrey took care of you during every step of the way!

May 28, 2020

Albert is incredibly knowledgeable and efficient. I loved his passion for cars, which came through in the way he guided us through the buying process. I highly recommend working with him. More

by JoJo
Recommend Dealer
Yes
Employees Worked With
Albert
May 28, 2020 -

Mercedes-Benz of Hanover responded

Thank you for the 5-star review! Albert is an excellent member of our team at Mercedes-Benz Hanover, and we are so glad he provided the knowledgeable and efficient service we pride ourselves on here. We will be sure to share your kind words with him!

May 09, 2020

Staff is always pleasant, met Jeff who explained my process to my liking. The dealership has a very comfortable setting. Love the refreshments, including the variety of teas More

by CMilton
Recommend Dealer
Yes
Employees Worked With
Jeff
May 11, 2020 -

Mercedes-Benz of Hanover responded

Thanks for visiting Mercedes-Benz Hanover. We're happy to hear that you enjoyed the service and amenities at our location! Our team looks forward to taking care of you next time.

May 08, 2020

Excellent purchasing and service experience During this difficult Pandemic, I had the pleasure of dealing with such great staff. Brain Tran the Sales Manager was very nice, responsive and helpfu More

by JoeK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Tran, John Landers
May 08, 2020 -

Mercedes-Benz of Hanover responded

Hi Joe, we're grateful to see this feedback! The Mercedes-Benz Hanover team strives to provide every customer with a 5-star experience and it made our day to hear that came true for you!

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