Mercedes-Benz of Hanover

Did not inform me of needing brakes, even though I felt there was a problem. Said it was the old brake fluid. Rude about it. there was a problem. Said it was the old brake fluid. Rude about it. More

Patricia did a wonderful job as a Service Advisor and was easy to deal with. easy to deal with. More

Excellent service! Patricia is a sweetheart! Very attentive. Kept me posted! Thank you Tricia!😃 attentive. Kept me posted! Thank you Tricia!😃 More

M-B of Hanover service department has consistently performed quality service and advice to me. I value their expertise, and recommend them highly. See them soon! performed quality service and advice to me. I value their expertise, and recommend them highly. See them soon! More

Service B taken by 1 hour 34 minutes , pay $802, Next week they come to pick up my car for crankcase vent valve on Wednesday and return my car on Friday with flat tire and nail on it, we try to call them week they come to pick up my car for crankcase vent valve on Wednesday and return my car on Friday with flat tire and nail on it, we try to call them many times and leave the message but no one call back. Never come back again More

Jeff Kuzenzov held onto my car for a couple of days in order to diagnose a very difficult and intermittent problem and then proceeded to have it corrected. He knows what he is doing and I’m very appreciat order to diagnose a very difficult and intermittent problem and then proceeded to have it corrected. He knows what he is doing and I’m very appreciative. More

Excellent service all round! Quick check-in, no attempt to upsell and My car was completed and cleaned in the hour! Great dealership, highly recommended to upsell and My car was completed and cleaned in the hour! Great dealership, highly recommended More

All staff that I connected with were highly professional, friendly, knowledgeable and a pleasure to consult with. Talisha exhibited a courteous and obliging and helped resolve my problems. She is certainly friendly, knowledgeable and a pleasure to consult with. Talisha exhibited a courteous and obliging and helped resolve my problems. She is certainly an asset to your dealership. More

I cant say enough good things about this dealership. They made the car buying experience fun and pleasurable. Unlike most car dealers that play games, treat customers like a commodity and create stres They made the car buying experience fun and pleasurable. Unlike most car dealers that play games, treat customers like a commodity and create stress, this place was just the opposite. From the very start, the customer service was outstanding. They treat you like family and do everything they can to ensure you feel good about doing business with them. With MB inventory very limited in the current market, I was searching for the right car for a very long time. I visited at least 6 dealerships before I found this gem. They had exactly the car I was looking for and the negotiation was quick and easy. I got a great deal!!! And this dealership has won my business for all of my future MB purchases. Thank you Albert Rivera (sales) and Matthew Orchard (finance) for a great transaction. I can easily recommend you to all my friends and family (and anyone reading this) if they in need of a Mercedes Benz. More

Mercedes Benz of Hanover is a dealership focused on the customer experience. Sales and service has always succeeded in fulfilling our needs whether a service loaner car, or wait-in for a scheduled appointm customer experience. Sales and service has always succeeded in fulfilling our needs whether a service loaner car, or wait-in for a scheduled appointment. I will buy again from MB of Hanover. More