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Mercedes-Benz of Hanover

Hanover, MA

Overview
Reviews
4.4
642 Reviews
Call Dealership (781) 479-2392

1877 Washington St.

Hanover, MA

02339

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Showing 642 reviews

August 23, 2023

If you are looking for a new or pre-owned vehicle, definitely consider Mercedes Benz of Hanover. I cannot say enough about the positive experience that I had there recently. From my first phone call w More

by Amarston
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Trainor, Albert Rivera, Sam Li
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Sep 14, 2023 -

Mercedes-Benz of Hanover responded

Thank you for choosing Mercedes-Benz of Hanover! We were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. We look forward to the pleasure of serving you again.

August 22, 2023

Kind staff, easy scheduling, comfortable waiting room, I am very happy with the service I received in Hanover. More

by 12345
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
William
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Aug 26, 2023 -

Mercedes-Benz of Hanover responded

We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

August 19, 2023

Not truthful and recommended immediate service “3 new tires.. when 2 were new”.. when picking car up we were greeted with rudeness… this was not the normal for this dealership.. after over 5 years this w More

by LaurieC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William.. Caitlyn
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August 18, 2023

Unprofessional, service department phone rings and rings, no call backs or updates. They looked overwhelmed. More

by Jackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chavez, disorganized, slow, overwhelmed , Daniel Bolton
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August 16, 2023

Everyone was very professional, took great care of we fast deal no games would buy again from here! More

by alexmcquarrieauto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christo , Phelan Dussault
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Aug 18, 2023 -

Mercedes-Benz of Hanover responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 15, 2023

The entire team at the MB of Hanover made my car purchase the most smoothest transaction I’ve ever had when buying a car. From start to finish it was an amazing process, we weren’t just treated like customer More

by Cassie & Lewis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Leaver, Phelan Dussault, Matthew Orchard
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Aug 18, 2023 -

Mercedes-Benz of Hanover responded

We are glad we could help! Congratulations on your new vehicle.

August 13, 2023

Great service and follow-up. Highly recommend. William was great and kept me very informed More

by dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
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Aug 23, 2023 -

Mercedes-Benz of Hanover responded

Thank you for your kind words for our staff! We are very happy to hear that we were able to provide you with an enjoyable experience!

August 08, 2023

The best car buying experience I’ve had. The whole team was very professional and transparent. More

by mhooper118
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Copsetta, Daniel Bolton, Sam Li
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Aug 10, 2023 -

Mercedes-Benz of Hanover responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 07, 2023

B service and new battery took 3 days. Too long; without much status info. Good p/u and delivery service. More

by jeast923
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
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Aug 12, 2023 -

Mercedes-Benz of Hanover responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

August 07, 2023

Ist service: returned needing air in the tires. Enhanced cruise still suspends seemingly at will. More

by Gary
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elvin Rivera
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