Mercedes-Benz of Hanover

Great experience! Our salesperson Rob did a great job getting us into the car we wanted. He made the process smooth and seamless. We would definitely recommend using h Our salesperson Rob did a great job getting us into the car we wanted. He made the process smooth and seamless. We would definitely recommend using him and the dealership. Great service all around. More

I was fortunate to have the assistance of one individual,Courtney. Who was incredibly helpful in getting the Mercedes Benz Road Assist to help me. Could not have done it without her! individual,Courtney. Who was incredibly helpful in getting the Mercedes Benz Road Assist to help me. Could not have done it without her! More

Thank you for almost seamless process, Christo was awesome throughout the whole process . I will definitely be coming to you in the future awesome throughout the whole process . I will definitely be coming to you in the future More

Alfred was awesome. He helped me before and hasn’t changed his demeanor or his excellent customer service He helped me before and hasn’t changed his demeanor or his excellent customer service More

the results are always excellent but they keep the car much longer than planned - then returned it on a different day than agreed to much longer than planned - then returned it on a different day than agreed to More

The MB Hanover dealership service department is knowledgeable and caring. Kaitlyn Forry is remarkable in her way of dealing with customers and their vehicles. She is aware of the customers concerns knowledgeable and caring. Kaitlyn Forry is remarkable in her way of dealing with customers and their vehicles. She is aware of the customers concerns and is often seen on the maintenance floor getting updates and securing answers for her customers. In my opinion she is a valuable person to the dealership in her “frontline” position with dealing with customers. More

I was not looking to buy a car at all. Took my car in for annual service and was given a loaner car. Loved the car. Called the dealership to ask for an appraisal on my car. I received c Took my car in for annual service and was given a loaner car. Loved the car. Called the dealership to ask for an appraisal on my car. I received call back shortly with great price. Decided to talk to salesman to inquire about new car, still thinking there was no way they could make a deal good enough I would take. Well they did, a couple hours later I had purchased a new car. Christo was great! Incredible customer service at all levels. Best car buying experience ever. It is my 7th car, never been so pleased with the experience from beginning to end. More

Very good service. Polite, sensitive to my needs Highly recommend this dealership. Thanks for the help Polite, sensitive to my needs Highly recommend this dealership. Thanks for the help More

Overall excellent service. Professional, knowledgeable, very efficient service team. Outstanding, timely communication using text messages. Professional, knowledgeable, very efficient service team. Outstanding, timely communication using text messages. More

My vehicle was serviced successfully and in a timely manner. Service staff was aware of my travel times and was kind enough to expedite the job. Thanks manner. Service staff was aware of my travel times and was kind enough to expedite the job. Thanks More