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Mercedes-Benz of Hanover
Hanover, MA
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This dealership is helpful and respectful. As a customer I did need to follow through on things but always got the service that a client should. As a customer I did need to follow through on things but always got the service that a client should. More
the dealership is okay, but the service department is so bad (and frankly sleazy) that you are better off buying a Mercedes almost anywhere else - or at least making sure it gets serviced elsewhere. bad (and frankly sleazy) that you are better off buying a Mercedes almost anywhere else - or at least making sure it gets serviced elsewhere. More
extremely friendly, knowledgable, responsive, flexible and fun to seal with. I will buy next car at Hanover Mercedes for sure. and fun to seal with. I will buy next car at Hanover Mercedes for sure. More
Eno was great the wait time as expected, was helpful in offering to do my sticker. The waiting area was nice and no one tried to sell me anything extra. And the vacuum my rugs. Great experience. offering to do my sticker. The waiting area was nice and no one tried to sell me anything extra. And the vacuum my rugs. Great experience. More
Our contact was with Chris, he was very knowledgeable, he listened very carefully, he answered all of our questions and he did not use any pressure at all, we are very happy with our new suv. listened very carefully, he answered all of our questions and he did not use any pressure at all, we are very happy with our new suv. More
One of the worst managed dealership I have ever dealt with. Service is understaffed and the lack of communication is appalling. They never have loaners and had to rent a car for 8 days out of my pocket. with. Service is understaffed and the lack of communication is appalling. They never have loaners and had to rent a car for 8 days out of my pocket. Now I understand why others have told me they will not buy a car from Mercedes of Hanover. I will not be buying another car from them either. Too bad😞 More
Kaitlyn Forry. is great ! She is excellent, knowledgeable, was thorough and thoughtful. Life is good when you have people you can trust to do good work and treat yo is great ! She is excellent, knowledgeable, was thorough and thoughtful. Life is good when you have people you can trust to do good work and treat you well. Honest & dependable. More