Mercedes-Benz of Hanover

Nice place . To clean place , all People there work is nice with me , easy for help customers made a finance decision fast for buy a new car To clean place , all People there work is nice with me , easy for help customers made a finance decision fast for buy a new car More

Easy to use. Easy to set up appointments. Fast careful work friendly staff good snacks. Easy access central location. Easy to set up appointments. Fast careful work friendly staff good snacks. Easy access central location. More

Disappointed. Was there for an oil change and waited for for 3 hours ., even though quoted 1.5 hrs. When getting into my car noticed after wash my car had a scratc Was there for an oil change and waited for for 3 hours ., even though quoted 1.5 hrs. When getting into my car noticed after wash my car had a scratch and my drivers side carpet was all wet with soap still on it which made it very slippery when driving, serious hazard . More

Very difficult to call dealership with simple questions Charged for an inspection we can’t do . waited way too long to pick up car. told we have to drive car 50 miles before we get an inspection by two pe Charged for an inspection we can’t do . waited way too long to pick up car. told we have to drive car 50 miles before we get an inspection by two people and one person said 100 to 200 miles. People there acknowledge they are too busy. Hire more people oh it’s so hard to hire !!! pay more then !! Not the Mercedes experience I have been used to experiencing. Ugh More

This dealership is helpful and respectful. As a customer I did need to follow through on things but always got the service that a client should. As a customer I did need to follow through on things but always got the service that a client should. More

Joshua, was very helpful the repair recommendation’s and I plan to call him in a few months for some recommended services I plan to call him in a few months for some recommended services More

the dealership is okay, but the service department is so bad (and frankly sleazy) that you are better off buying a Mercedes almost anywhere else - or at least making sure it gets serviced elsewhere. bad (and frankly sleazy) that you are better off buying a Mercedes almost anywhere else - or at least making sure it gets serviced elsewhere. More

extremely friendly, knowledgable, responsive, flexible and fun to seal with. I will buy next car at Hanover Mercedes for sure. and fun to seal with. I will buy next car at Hanover Mercedes for sure. More

Eno was great the wait time as expected, was helpful in offering to do my sticker. The waiting area was nice and no one tried to sell me anything extra. And the vacuum my rugs. Great experience. offering to do my sticker. The waiting area was nice and no one tried to sell me anything extra. And the vacuum my rugs. Great experience. More

My advisor, Enio Rebolo, is fabulous and made the service I needed seamless, as I was under a time constraint! I needed seamless, as I was under a time constraint! More