Mercedes-Benz of Gilbert

Top notch customer service This is the 2nd MB I've purchased with Arnold Lim. His knowledge and experience can't be beat. Arnold seems to be two steps ahead when it comes to cus This is the 2nd MB I've purchased with Arnold Lim. His knowledge and experience can't be beat. Arnold seems to be two steps ahead when it comes to customer service. Oh, we need to get the plate off the car...Arnold already did it. I need a new battery for the key fob...Arnold has them. The headlights look a little foggy...Arnold gets the car detailed on the spot. You don't see Arnold's level of customer service and "know how" every day. What a pleasure to work with! Thanks also to Christian and Tara (welcome to the team). We live in Scottsdale so making the 20+ mile trip to Gilbert was only because of Arnold Lim. More

Sales experience The customer service that was provided was excellent. The sales representative went out of his way to make sure we got the car of our choice. Also, The customer service that was provided was excellent. The sales representative went out of his way to make sure we got the car of our choice. Also, the closing transactions were done in a respectable manner, and I appreciated that level of service.. More

The service you would expect when buying a Mercedes Benz Mercedes-Benz dealerships are all very special however the Gilbert Mercedes-Benz dealership stands Above the Rest in my opinion. And I would have to t Mercedes-Benz dealerships are all very special however the Gilbert Mercedes-Benz dealership stands Above the Rest in my opinion. And I would have to thank Arnold Lim for providing that special customer service that Stands unparalleled by any other sales associate. Arnold provided that exceptional service to my purchasing experience with a Mercedes Benz and one I will most certainly repeat. More

Honest and easy to deal sales person I bought 3 Mercedes cars and my sales person was Arnold Lim. He was extremely easy to work with, helped me get exactly what i was looking for and mad I bought 3 Mercedes cars and my sales person was Arnold Lim. He was extremely easy to work with, helped me get exactly what i was looking for and made the buying experience very pleasurable. He is always there when i have questions or concerns. I would recommend Arnold to anybody. More

2018 Mercedes E400 Cabriolet Purchase I purchased a Mercedes E400 from Mercedes Benz of Gilbert and Arnold Lim was my salesman. He was helpful and provided me with any information i need. I purchased a Mercedes E400 from Mercedes Benz of Gilbert and Arnold Lim was my salesman. He was helpful and provided me with any information i need. He also worked with my schedule and held the car until i had all the money available and shipped the car from Arizona to Florida where i live. He got everything done in a short period of time. He is quick and was available whenever i had a question. I also got a good amount of discount on the car. I recommend Arnold to whomever plans to purchase a Mercedes-Benz. More

Taken Care Of Everything was done as promised in the timeframe given. Transportation options were provided. Decided on shuttle. Follow up call was received to make Everything was done as promised in the timeframe given. Transportation options were provided. Decided on shuttle. Follow up call was received to make sure I was satisfied. Definitely going back to maintain my 2 Mercedes vehicles. More

Great Experience I feel the poeple at this dealership really care about their customers. It was a great experience. I definitely will be back for my next vehicle. I feel the poeple at this dealership really care about their customers. It was a great experience. I definitely will be back for my next vehicle. More

Look nowhere else. Arnold Lim sets the bar (and he sets it extremely high) for Mercedes-Benz sales negotiations. I have now purchased five AMG’s and the transaction with Arnold Lim sets the bar (and he sets it extremely high) for Mercedes-Benz sales negotiations. I have now purchased five AMG’s and the transaction with Arnold hands down the most pleasant, succinct and professionally handled. If you are in the market for a new Mercedes-Benz save yourself precious time and the headaches associated with conventional beat down, shell game auto negotiations and call Arnold Lim @ Mercedes-Benz of Gilbert. You will be happy you did! More

Pleasant used car buying experience Very pleased overall to have worked with Milton on the purchase of our Acura MDX. Dealership was immaculate, staff was friendly and professional. Woul Very pleased overall to have worked with Milton on the purchase of our Acura MDX. Dealership was immaculate, staff was friendly and professional. Would recommend this dealership and salesperson More

Very professional Very professional staff ! We would highly recommend Arnold to our friend and family. Arnold went over and above to help us feel comfortable with th Very professional staff ! We would highly recommend Arnold to our friend and family. Arnold went over and above to help us feel comfortable with the technology of our new car. More