Mercedes-Benz of Gilbert

Great first impression I pulled up to the service area and both guys outside had smiles on their face. One quickly said he would be right back and returned in less than a mi I pulled up to the service area and both guys outside had smiles on their face. One quickly said he would be right back and returned in less than a minute. Almost simultaneously Dylan was already on his way to greet me. Dylan was nice and knowledgeable. Immediately he showed me something new about my car I couldn't figure out so not to be worried about the next service or missing it. The service itself took longer than expected but when you return to a nicely cleaned car it makes it all better. Thanks! I'm a happy customer! More

Great! Milton Garcia simplified the lease process by explaining the benefits of a lease since we had always purchased our vehicles. This, along with a quick Milton Garcia simplified the lease process by explaining the benefits of a lease since we had always purchased our vehicles. This, along with a quick evaluation of our trade in helped us decide to lease for the first time a Mercedes vehicle. The finance department worked quickly and simplified the process. Great experience! More

Leased a New Car Decided to turn in my current lease early and worked with a new dealer this time. Mercedes-Benz Gilbert had a great selection of cars on the lot. Mi Decided to turn in my current lease early and worked with a new dealer this time. Mercedes-Benz Gilbert had a great selection of cars on the lot. Milton was great. The transaction was smooth from start to finish. I was in and out of the dealership in about an hour and a half from first walking on the lot. Nice job to the entire team! More

Arnold is AWESOME! Very Professional and no xx! Great doing business with these guys! Thank you Arnold & Christian for a seamless transaction! You guys made it so easy t Very Professional and no xx! Great doing business with these guys! Thank you Arnold & Christian for a seamless transaction! You guys made it so easy to buy! More

Wonderful help and very friendly with great knowledge Great help and understanding all of the new vehicle features. Jim was very helpful. The sales process went very quickly and efficiently. Is a good dea Great help and understanding all of the new vehicle features. Jim was very helpful. The sales process went very quickly and efficiently. Is a good deal More

Easy process Very professional staff that was extremely transparent and friendly. They made the process as painless as it can be. I will definitely go back in the Very professional staff that was extremely transparent and friendly. They made the process as painless as it can be. I will definitely go back in the future. More

Quick and enjoyable experience Arnold was professional and didn’t waste our time “playing” the game of “what’s your best deal”. No back and forth over price. He told us what the be Arnold was professional and didn’t waste our time “playing” the game of “what’s your best deal”. No back and forth over price. He told us what the best price he could do. We decided and it was finished in a timely manner. More

Battery Service Our car would not start. We called Mercedes and they sent out a roadside associate to my house. They jump started the car and we then drove to the dea Our car would not start. We called Mercedes and they sent out a roadside associate to my house. They jump started the car and we then drove to the dealership. They greeted my wife, a very friendly environment. They replaced the battery and washed the car. Then she was on her way. More

Outstanding Car Buying Experience Met with Ed Fanzen and Milton Garcia both of whom were extremely knowledgeable and friendly. They worked with us to complete a lease of a car we did Met with Ed Fanzen and Milton Garcia both of whom were extremely knowledgeable and friendly. They worked with us to complete a lease of a car we did not come in to lease! My wife's MB was coming off lease and we were looking to move into a new vehicle of the same class. However, a car on the showroom floor caught our attention and Ed and Milton made a deal possible. There was no need for hard negotiations. They were very upfront with full disclosure. Extremely professional. We worked with Christian Harding in finance. What a pleasure! Very upfront, no hard sells on dealer extras. He explained the financial terms of the lease in detail and made very sensible suggestions, which were greatly appreciated. All in all, a wonderful experience. More

Extraordinary service Arnold Lin made the car buying process simple and seamless. We visited two other MB dealerships before taking the trek to MB Gilbert but should’ve mad Arnold Lin made the car buying process simple and seamless. We visited two other MB dealerships before taking the trek to MB Gilbert but should’ve made the trip sooner as it would’ve save us time and headache. The entire sales/finance/detail team were transparent and uphold the same level of service from start to finish. I will NEVER purchase a car from any other dealership as they have gained customer for life. More