Mercedes-Benz of Gilbert

This is one dealership I enjoyed going to the people was Awesome the staff and greeters, But most of all Paul and Tara are not just sale people they treat you like family letting u know what's possible and Awesome the staff and greeters, But most of all Paul and Tara are not just sale people they treat you like family letting u know what's possible and what's not possible but you see there care about u as a person and not a sale they put me and my wife in Mercedes-Benz so we have two New addition to the family cause of there hardwork and commitment to make me and my wife happy love u guys and keep up the good Work everyone in my neighborhood want one...lol More

I'm thrilled to be part of the Mercedes family now. My husband bought from your dealership several years ago and as I tired of my Infiniti he encouraged me to consider a Mercedes. From our first time on t husband bought from your dealership several years ago and as I tired of my Infiniti he encouraged me to consider a Mercedes. From our first time on the lot to the delivery today it has been clear that attention to detail and service at Mercedes of Gilbert is at another level! We worked with Paul Navarrette and he was wonderful! Very professional and personable... And patient as I wasn't sure what I wanted. 😊 He had great detailed answers to my questions. It was a pleasure working with him throughout the process. I never felt pressured and always felt valued. Please let Paul know how much I appreciate his professionalism and attention to detail. More

Jaime was amazing Made my car buying experience Jaime was amazing Made my car buying experience fantastic Please go see him his customer service was second to none! Love my car thank you Jaime was amazing Made my car buying experience fantastic Please go see him his customer service was second to none! Love my car thank you More

Garrett sets the highest standard for customer service! From our first interaction thorough the purchase of my vehicle and beyond he has been professional, beyond courteous and always available. Garrett, C From our first interaction thorough the purchase of my vehicle and beyond he has been professional, beyond courteous and always available. Garrett, Charles and Tara made my experience enjoyable and stress-free. I know there are other Mercedes dealerships in the area but Mercedes Benz of Gilbert is the very best. More

I have been working with Glenn Davis on locating a unique car, I feel he is honest and has my best interest in mind at all times. car, I feel he is honest and has my best interest in mind at all times. More

I had a great experience with Dan Shahid from the service dept. Brought my car in today with no appointment scheduled because my battery light came on. Explained that I had a chemotherapy appointment in less dept. Brought my car in today with no appointment scheduled because my battery light came on. Explained that I had a chemotherapy appointment in less then 2 hours and was hoping they could squeeze me me. My car was done ahead of schedule while I waited. Made it to my appointment on time. Thank you Dan for your kindness and professionalism. I'm truly grateful! More

Best car buying experience I have ever had. Milton is a true professional who made me feel like royalty. Wow! He did everything he could to make the car buying experience a memorial experience. true professional who made me feel like royalty. Wow! He did everything he could to make the car buying experience a memorial experience. More

Milton was fantastic to work with. I personally hate the car buying experience and the time it takes to do it. Milton was able to give me a great deal all through email. The only thing left to do was stop i car buying experience and the time it takes to do it. Milton was able to give me a great deal all through email. The only thing left to do was stop in and sign. I would buy from him again. More

Overall I’m really satisfied with the purchase. However I Picked up this vehicle four days after agreeing to the terms. I feel that the vehicle could have been cleaned much better after finding dirty Kleenex Picked up this vehicle four days after agreeing to the terms. I feel that the vehicle could have been cleaned much better after finding dirty Kleenex is and hand wipes in the passenger ashtrays. Also found multiple sticky spots all over the dashboard. I also think there was lack of preparation in regards to my purchase. I say this because I left with one single key and no owners manual for the vehicle. A little frustrating when there are that many days of preparation. I am also now cleaning tape off the front lights which should have been handled internally but it’s now costing me time. Once again overall satisfied with the purchase of the vehicle and the sales rep Milton went out of their way to pick us up from the airport and were great to work with. More

Poor customer service Took 4 months to get title for my car at lease end. No answers to repeated calls. Never patronize this dealership. Had to do unnecessary things to car Took 4 months to get title for my car at lease end. No answers to repeated calls. Never patronize this dealership. Had to do unnecessary things to car although I was purchasing the car. More